[Bug 2072562] [NEW] Kubuntu release upgrader crashes early during upgrade from Kubuntu 23.10 to 22.04

Mika Mäki 2072562 at bugs.launchpad.net
Tue Jul 9 12:23:02 UTC 2024 

Public bug reported:

Kubuntu release upgrader crashes during the early stages of the upgrade
process before downloading the new packages. The upgrader also took an
unusually long time to start, as it took several minutes for the upgrade
window to appear after entering the sudo password for the upgrader.
These symptoms started after my first attempt to upgrade from Kubuntu
23.10 to 24.04 was automatically canceled by the upgrader due to network
connectivity issues during the package download. Rebooting the computer
did not help.

During the upgrade process the following was printed to the console:
```
QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-root'
QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-root'
QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-root'
exitMainLoopMidFlight
Please call QDesktopServices::unsetUrlHandler() before destroying a registered URL handler object.
Support for destroying a registered URL handler object is deprecated, and will be removed in Qt 6.6.
Please call QDesktopServices::unsetUrlHandler() before destroying a registered URL handler object.
Support for destroying a registered URL handler object is deprecated, and will be removed in Qt 6.6.
QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-mika'
QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-mika'
kf.service.services: The desktop entry file "/usr/share/applications/qemu.desktop" has Type= "Application" but no Exec line
kf.service.sycoca: Invalid Service :  "/usr/share/applications/qemu.desktop"
kf.service.services: The desktop entry file "/usr/share/applications/org.freedesktop.Xwayland.desktop" has Type= "Application" but no Exec line
kf.service.sycoca: Invalid Service :  "/usr/share/applications/org.freedesktop.Xwayland.desktop"

[Parent 129374, Main Thread] WARNING: Theme parsing error: gtk.css:1:21:
Failed to import: Error opening file
/home/mika/snap/firefox/4483/.config/gtk-3.0/colors.css: No such file or
directory: 'glib warning', file
/build/firefox/parts/firefox/build/toolkit/xre/nsSigHandlers.cpp:187

(firefox:129374): Gtk-WARNING **: 15:16:01.358: Theme parsing error: gtk.css:1:21: Failed to import: Error opening file /home/mika/snap/firefox/4483/.config/gtk-3.0/colors.css: No such file or directory
Gtk-Message: 15:16:01.379: Failed to load module "colorreload-gtk-module"
Gtk-Message: 15:16:01.380: Failed to load module "window-decorations-gtk-module"
[GFX1-]: More than 1 GPU from same vendor detected via PCI, cannot deduce device

[GFX1-]: More than 2 GPUs detected via PCI, secondary GPU is arbitrary

[Parent 129374, Main Thread] WARNING: OnCloseSessionDone error: Timeout
was reached: 'glib warning', file
/build/firefox/parts/firefox/build/toolkit/xre/nsSigHandlers.cpp:187

** (firefox:129374): WARNING **: 15:16:47.647: OnCloseSessionDone error: Timeout was reached
```

ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: ubuntu-release-upgrader-core 1:23.10.14
ProcVersionSignature: Ubuntu 6.5.0-42.42-generic 6.5.13
Uname: Linux 6.5.0-42-generic x86_64
NonfreeKernelModules: zfs nvidia_modeset nvidia
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CasperMD5CheckResult: unknown
CrashDB: ubuntu
Date: Tue Jul  9 15:15:46 2024
InstallationDate: Installed on 2020-05-22 (1509 days ago)
InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to mantic on 2024-07-09 (0 days ago)
VarLogDistupgradeAptHistorylog:
 Start-Date: 2024-07-09  14:50:35
 Requested-By: mika (1000)
 End-Date: 2024-07-09  14:50:35
VarLogDistupgradeAptlog:
 Log time: 2024-07-09 14:50:03.211937
 Log time: 2024-07-09 14:50:33.851485
 Log time: 2024-07-09 15:15:44.422011
 Log time: 2024-07-09 15:15:46.952144
VarLogDistupgradeApttermlog:
 Log started: 2024-07-09  14:50:35
 Log ended: 2024-07-09  14:50:35
VarLogDistupgradeTermlog:

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade mantic

** Summary changed:

- Kubuntu release upgrader crashes
+ Kubuntu release upgrader crashes early during upgrade from Kubuntu 23.10 to 22.04

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubuntu-release-upgrader in
Ubuntu.
https://bugs.launchpad.net/bugs/2072562

Title:
  Kubuntu release upgrader crashes early during upgrade from Kubuntu
  23.10 to 22.04

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  Kubuntu release upgrader crashes during the early stages of the
  upgrade process before downloading the new packages. The upgrader also
  took an unusually long time to start, as it took several minutes for
  the upgrade window to appear after entering the sudo password for the
  upgrader. These symptoms started after my first attempt to upgrade
  from Kubuntu 23.10 to 24.04 was automatically canceled by the upgrader
  due to network connectivity issues during the package download.
  Rebooting the computer did not help.

  During the upgrade process the following was printed to the console:
  ```
  QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-root'
  QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-root'
  QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-root'
  exitMainLoopMidFlight
  Please call QDesktopServices::unsetUrlHandler() before destroying a registered URL handler object.
  Support for destroying a registered URL handler object is deprecated, and will be removed in Qt 6.6.
  Please call QDesktopServices::unsetUrlHandler() before destroying a registered URL handler object.
  Support for destroying a registered URL handler object is deprecated, and will be removed in Qt 6.6.
  QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-mika'
  QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-mika'
  kf.service.services: The desktop entry file "/usr/share/applications/qemu.desktop" has Type= "Application" but no Exec line
  kf.service.sycoca: Invalid Service :  "/usr/share/applications/qemu.desktop"
  kf.service.services: The desktop entry file "/usr/share/applications/org.freedesktop.Xwayland.desktop" has Type= "Application" but no Exec line
  kf.service.sycoca: Invalid Service :  "/usr/share/applications/org.freedesktop.Xwayland.desktop"

  [Parent 129374, Main Thread] WARNING: Theme parsing error:
  gtk.css:1:21: Failed to import: Error opening file
  /home/mika/snap/firefox/4483/.config/gtk-3.0/colors.css: No such file
  or directory: 'glib warning', file
  /build/firefox/parts/firefox/build/toolkit/xre/nsSigHandlers.cpp:187

  (firefox:129374): Gtk-WARNING **: 15:16:01.358: Theme parsing error: gtk.css:1:21: Failed to import: Error opening file /home/mika/snap/firefox/4483/.config/gtk-3.0/colors.css: No such file or directory
  Gtk-Message: 15:16:01.379: Failed to load module "colorreload-gtk-module"
  Gtk-Message: 15:16:01.380: Failed to load module "window-decorations-gtk-module"
  [GFX1-]: More than 1 GPU from same vendor detected via PCI, cannot deduce device

  [GFX1-]: More than 2 GPUs detected via PCI, secondary GPU is arbitrary

  [Parent 129374, Main Thread] WARNING: OnCloseSessionDone error:
  Timeout was reached: 'glib warning', file
  /build/firefox/parts/firefox/build/toolkit/xre/nsSigHandlers.cpp:187

  ** (firefox:129374): WARNING **: 15:16:47.647: OnCloseSessionDone error: Timeout was reached
  ```

  ProblemType: Bug
  DistroRelease: Ubuntu 23.10
  Package: ubuntu-release-upgrader-core 1:23.10.14
  ProcVersionSignature: Ubuntu 6.5.0-42.42-generic 6.5.13
  Uname: Linux 6.5.0-42-generic x86_64
  NonfreeKernelModules: zfs nvidia_modeset nvidia
  ApportVersion: 2.27.0-0ubuntu5
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashDB: ubuntu
  Date: Tue Jul  9 15:15:46 2024
  InstallationDate: Installed on 2020-05-22 (1509 days ago)
  InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to mantic on 2024-07-09 (0 days ago)
  VarLogDistupgradeAptHistorylog:
   Start-Date: 2024-07-09  14:50:35
   Requested-By: mika (1000)
   End-Date: 2024-07-09  14:50:35
  VarLogDistupgradeAptlog:
   Log time: 2024-07-09 14:50:03.211937
   Log time: 2024-07-09 14:50:33.851485
   Log time: 2024-07-09 15:15:44.422011
   Log time: 2024-07-09 15:15:46.952144
  VarLogDistupgradeApttermlog:
   Log started: 2024-07-09  14:50:35
   Log ended: 2024-07-09  14:50:35
  VarLogDistupgradeTermlog:

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