[Bug 2069360] Re: apport-autoreport.service fails if autoreporting is disabled
Benjamin Drung
2069360 at bugs.launchpad.net
Tue Jul 9 16:40:28 UTC 2024
The fix for this bug is staged for the next oracular upload.
** Description changed:
+ [ Impact ]
+
apport-autoreport.service fails if auto-reporting is disabled:
```
- $ systemctl status apport-autoreport.service
+ $ systemctl status apport-autoreport.service
× apport-autoreport.service - Process error reports when automatic reporting is enabled
- Loaded: loaded (/usr/lib/systemd/system/apport-autoreport.service; static)
- Active: failed (Result: exit-code) since Thu 2024-06-13 21:55:08 CEST; 1h 9min ago
+ Loaded: loaded (/usr/lib/systemd/system/apport-autoreport.service; static)
+ Active: failed (Result: exit-code) since Thu 2024-06-13 21:55:08 CEST; 1h 9min ago
TriggeredBy: ● apport-autoreport.timer
- ● apport-autoreport.path
- Process: 1059564 ExecStart=/usr/share/apport/whoopsie-upload-all --timeout 20 (code=exited, status=1/FAILURE)
- Main PID: 1059564 (code=exited, status=1/FAILURE)
- CPU: 86ms
+ ● apport-autoreport.path
+ Process: 1059564 ExecStart=/usr/share/apport/whoopsie-upload-all --timeout 20 (code=exited, status=1/FAILURE)
+ Main PID: 1059564 (code=exited, status=1/FAILURE)
+ CPU: 86ms
Jun 13 21:55:08 host systemd[1]: Starting apport-autoreport.service - Process error reports when automatic reporting is enabled...
Jun 13 21:55:08 host whoopsie-upload-all[1059564]: ERROR: whoopsie.path is not enabled
Jun 13 21:55:08 host systemd[1]: apport-autoreport.service: Main process exited, code=exited, status=1/FAILURE
Jun 13 21:55:08 host systemd[1]: apport-autoreport.service: Failed with result 'exit-code'.
Jun 13 21:55:08 host systemd[1]: Failed to start apport-autoreport.service - Process error reports when automatic reporting is enabled.
```
+
+ This service failure might mislead user thinking that there is a
+ problem.
+
+ [ Test Plan ]
+
+ 1. Disable auto-reporting in the system setting
+ 2. Produce a crash, e.g. by running divide-by-zero from chaos-marmosets
+ 3. Check that apport-autoreport.service is failing as above
+ 4. Upgrade Apport to the fixed version
+ 5. Restart apport-autoreport.service
+ 6. apport-autoreport.service should exit successfully
+
+ [ Where problems could occur ]
+
+ This code change touches the auto-reporting part. Failures there could
+ lead to less bugs being forwarded to the error tracker. This might be
+ noticeable when looking at the number of submissions.
** Also affects: apport (Ubuntu Noble)
Importance: Undecided
Status: New
** Changed in: apport (Ubuntu)
Status: New => Fix Committed
** Changed in: apport (Ubuntu Noble)
Importance: Undecided => Medium
--
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https://bugs.launchpad.net/bugs/2069360
Title:
apport-autoreport.service fails if autoreporting is disabled
Status in Apport:
Fix Committed
Status in apport package in Ubuntu:
Fix Committed
Status in apport source package in Noble:
New
Bug description:
[ Impact ]
apport-autoreport.service fails if auto-reporting is disabled:
```
$ systemctl status apport-autoreport.service
× apport-autoreport.service - Process error reports when automatic reporting is enabled
Loaded: loaded (/usr/lib/systemd/system/apport-autoreport.service; static)
Active: failed (Result: exit-code) since Thu 2024-06-13 21:55:08 CEST; 1h 9min ago
TriggeredBy: ● apport-autoreport.timer
● apport-autoreport.path
Process: 1059564 ExecStart=/usr/share/apport/whoopsie-upload-all --timeout 20 (code=exited, status=1/FAILURE)
Main PID: 1059564 (code=exited, status=1/FAILURE)
CPU: 86ms
Jun 13 21:55:08 host systemd[1]: Starting apport-autoreport.service - Process error reports when automatic reporting is enabled...
Jun 13 21:55:08 host whoopsie-upload-all[1059564]: ERROR: whoopsie.path is not enabled
Jun 13 21:55:08 host systemd[1]: apport-autoreport.service: Main process exited, code=exited, status=1/FAILURE
Jun 13 21:55:08 host systemd[1]: apport-autoreport.service: Failed with result 'exit-code'.
Jun 13 21:55:08 host systemd[1]: Failed to start apport-autoreport.service - Process error reports when automatic reporting is enabled.
```
This service failure might mislead user thinking that there is a
problem.
[ Test Plan ]
1. Disable auto-reporting in the system setting
2. Produce a crash, e.g. by running divide-by-zero from chaos-marmosets
3. Check that apport-autoreport.service is failing as above
4. Upgrade Apport to the fixed version
5. Restart apport-autoreport.service
6. apport-autoreport.service should exit successfully
[ Where problems could occur ]
This code change touches the auto-reporting part. Failures there could
lead to less bugs being forwarded to the error tracker. This might be
noticeable when looking at the number of submissions.
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https://bugs.launchpad.net/apport/+bug/2069360/+subscriptions
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