[Bug 2043820] Re: Unable to contact snap store on Xubuntu from Jammy to Noble

[Nick Rosbrook]

ProblemType: Bug
ApportVersion: 2.28.1-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: pass
CrashDB: ubuntu
CurrentDesktop: XFCE
DistroRelease: Ubuntu 24.04
InstallationDate: Installed on 2024-07-30 (0 days ago)
InstallationMedia: Xubuntu 22.04.4 LTS "Jammy Jellyfish" - Release amd64 (20240216.1)
Package: ubuntu-release-upgrader (not installed)
ProcVersionSignature: Ubuntu 6.5.0-45.45~22.04.1-generic 6.5.13
RebootRequiredPkgs: Error: path contained symlinks.
Tags: noble dist-upgrade
Uname: Linux 6.5.0-45-generic x86_64
UpgradeStatus: Upgraded to noble on 2024-07-30 (0 days ago)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
VarLogDistupgradeXorgFixuplog:
 INFO:root:/usr/bin/do-release-upgrade running
 INFO:root:No xorg.conf, exiting
_MarkForUpload: True
modified.conffile..etc.init.d.apport: [modified]
mtime.conffile..etc.init.d.apport: 2024-04-23T07:30:10


** Tags added: apport-collected noble

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https://bugs.launchpad.net/bugs/2043820

Title:
  Unable to contact snap store on Xubuntu from Jammy to Noble

Status in firefox package in Ubuntu:
  Confirmed
Status in snapd package in Ubuntu:
  Confirmed
Status in ubuntu-release-upgrader package in Ubuntu:
  New
Status in firefox source package in Noble:
  Confirmed
Status in snapd source package in Noble:
  Confirmed
Status in ubuntu-release-upgrader source package in Noble:
  New

Bug description:
  When running `do-release-upgrade -d` on Jammy Xubuntu, the upgrade
  fails consistently at the `Installing the firefox snap` step.

  This was first detected on Jenkins [1], then reproduced locally with
  `auto-upgrade-testing`, then finally by manually running a `do-
  release-upgrade -d` in a VM.

  [1]: https://platform-qa-jenkins.ps5.ubuntu.com/view/upgrade-
  list/job/upgrade_ubuntu-jammy-noble-xubuntu-amd64_qemu/7/consoleFull
  (Jenkins full log attached)

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.17
  ProcVersionSignature: User Name 5.15.0-88.98-generic 5.15.126
  Uname: Linux 5.15.0-88-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.5
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashDB: ubuntu
  CurrentDesktop: XFCE
  Date: Fri Nov 17 18:24:22 2023
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: ubuntu-release-upgrader
  UpgradeStatus: No upgrade log present (probably fresh install)

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