[Bug 2055764] [NEW] Ubuntu 22.04.3 Installer crash

[bwallum]

Public bug reported:

I note that similar issues have been reported well in the past, the most
recent in 2018, so I have make a new report.

I have a four drive system, sda 1 is root (/), sdb is home (/home) sdc
is backup (/home/bobbu). A fourth drive is a hdd drive that I use to
store images. As an aside, it has outlasted ssd drives of the same age.

The usb install/try stick works fine, 'try' gives me full access to all
the hardware and the system works as expected.

When I 'install' all appears to go as expected up to the point where I
get a fatal error, 'grub-install failed'

I used 22.04.3 on the install/try usb drive as it was the latest stable
version on the Ubuntu.com website. Previously I was running 22.04.4.
with the 'pro' and 'esm' free offering. I attempted the re-install
following a swap out of a failing drive (sdc) with a new one. During
that swap out I also removed a legacy SCSI card as no other hardware
used it.

I have reset the BIOS to 'optimised defaults'

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubiquity 22.04.20
ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13
Uname: Linux 6.2.0-26-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.470.2
CurrentDesktop: ubuntu:GNOME
Date: Sat Mar  2 09:42:28 2024
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed maybe-ubiquity quiet splash ---
LiveMediaBuild: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2)
ProcEnviron:
 LANGUAGE=en_GB.UTF-8
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 LC_NUMERIC=C.UTF-8
RebootRequiredPkgs: Error: path contained symlinks.
SourcePackage: grub-installer
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: grub-installer (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug jammy ubiquity-22.04.20 ubuntu

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https://bugs.launchpad.net/bugs/2055764

Title:
  Ubuntu 22.04.3 Installer crash

Status in grub-installer package in Ubuntu:
  New

Bug description:
  I note that similar issues have been reported well in the past, the
  most recent in 2018, so I have make a new report.

  I have a four drive system, sda 1 is root (/), sdb is home (/home) sdc
  is backup (/home/bobbu). A fourth drive is a hdd drive that I use to
  store images. As an aside, it has outlasted ssd drives of the same
  age.

  The usb install/try stick works fine, 'try' gives me full access to
  all the hardware and the system works as expected.

  When I 'install' all appears to go as expected up to the point where I
  get a fatal error, 'grub-install failed'

  I used 22.04.3 on the install/try usb drive as it was the latest
  stable version on the Ubuntu.com website. Previously I was running
  22.04.4. with the 'pro' and 'esm' free offering. I attempted the re-
  install following a swap out of a failing drive (sdc) with a new one.
  During that swap out I also removed a legacy SCSI card as no other
  hardware used it.

  I have reset the BIOS to 'optimised defaults'

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubiquity 22.04.20
  ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13
  Uname: Linux 6.2.0-26-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
  ApportVersion: 2.20.11-0ubuntu82.5
  Architecture: amd64
  CasperMD5CheckResult: pass
  CasperVersion: 1.470.2
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Mar  2 09:42:28 2024
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed maybe-ubiquity quiet splash ---
  LiveMediaBuild: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2)
  ProcEnviron:
   LANGUAGE=en_GB.UTF-8
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_GB.UTF-8
   LC_NUMERIC=C.UTF-8
  RebootRequiredPkgs: Error: path contained symlinks.
  SourcePackage: grub-installer
  UpgradeStatus: No upgrade log present (probably fresh install)

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