[Bug 2055321] Re: install failed crashed with CalledProcessError

Mate Kukri 2055321 at bugs.launchpad.net
Tue Mar 5 08:23:33 UTC 2024


Hi,

Is there a particular reason why this bug is Private?

This unfortunately seems like a firmware issue to me.

> grub-install: warning: Cannot set EFI variable Boot0003.
> grub-install: warning: efivarfs_set_variable: writing to fd 7 failed: Invalid argument.
> grub-install: warning: _efi_set_variable_mode: ops->set_variable() failed: Invalid argument.
> grub-install: error: failed to register the EFI boot entry: Invalid argument.

Would you be able to provide the output of `efibootmgr -v` on the target
system?

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Title:
  install failed crashed with CalledProcessError

Status in subiquity:
  New
Status in grub2 package in Ubuntu:
  Confirmed

Bug description:
  said install failed

  ProblemType: Bug
  DistroRelease: Ubuntu 23.10
  Package: subiquity (unknown)
  ProcVersionSignature: Ubuntu 6.5.0-9.9-generic 6.5.3
  Uname: Linux 6.5.0-9-generic x86_64
  NonfreeKernelModules: zfs
  ApportVersion: 2.27.0-0ubuntu5
  Architecture: amd64
  CasperMD5CheckResult: pass
  CasperVersion: 1.486
  CloudArchitecture: x86_64
  CloudID: nocloud
  CloudName: unknown
  CloudPlatform: nocloud
  CloudSubPlatform: seed-dir (/var/lib/cloud/seed/nocloud)
  CurtinAptConfig: /var/log/installer/subiquity-curtin-apt.conf
  Date: Wed Feb 28 15:49:57 2024
  DesktopInstallerRev: 1267
  ExecutablePath: /snap/ubuntu-desktop-installer/1267/bin/subiquity/subiquity/cmd/server.py
  InterpreterPath: /snap/ubuntu-desktop-installer/1267/usr/bin/python3.10
  LiveMediaBuild: Ubuntu 23.10.1 "Mantic Minotaur" - Release amd64 (20231016.1)
  MachineType: Hewlett-Packard HP Pavilion 15 Notebook PC
  ProcAttrCurrent: snap.hostname-desktop-installer.subiquity-server (complain)
  ProcCmdline: /snap/hostname-desktop-installer/1267/usr/bin/python3.10 -m subiquity.cmd.server --use-os-prober --storage-version=2 --postinst-hooks-dir=/snap/hostname-desktop-installer/1267/etc/subiquity/postinst.d
  ProcEnviron:
   LANG=C.UTF-8
   LD_LIBRARY_PATH=<set>
   PATH=(custom, no user)
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz layerfs-path=minimal.standard.live.squashfs --- quiet splash
  Python3Details: /usr/bin/python3.11, Python 3.11.6, python3-minimal, 3.11.4-5
  PythonDetails: N/A
  RebootRequiredPkgs: Error: path contained symlinks.
  SnapChannel:
   
  SnapRevision: 1267
  SnapUpdated: False
  SnapVersion: 0+git.0ea1f031
  SourcePackage: subiquity
  Title: install failed crashed with CalledProcessError
  UdiLog: Error: [Errno 40] Too many levels of symbolic links: '/var/log/installer/ubuntu_desktop_installer.log'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/03/2014
  dmi.bios.release: 15.51
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.33
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 2139
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 02.14
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.ec.firmware.release: 2.20
  dmi.modalias: dmi:bvnInsyde:bvrF.33:bd06/03/2014:br15.51:efr2.20:svnHewlett-Packard:pnHPPavilion15NotebookPC:pvr0884100000305A10000620100:rvnHewlett-Packard:rn2139:rvr02.14:cvnHewlett-Packard:ct10:cvrChassisVersion:skuE4Q88EA#ABU:
  dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV
  dmi.product.name: HP Pavilion 15 Notebook PC
  dmi.product.sku: E4Q88EA#ABU
  dmi.product.version: 0884100000305A10000620100
  dmi.sys.vendor: Hewlett-Packard

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