[Bug 2057996] Re: ubuntu-24.04 version: cmd-curthooks/:Fail:Installing packages on target system:efibootmgr, grub-efi-amd64-signed, nvme-cli, nvme-stas, shim-signed

Olivier Gayot 2057996 at bugs.launchpad.net
Fri Mar 15 08:51:04 UTC 2024


Hello and thank you for your bug report,

Could you share the content of the /var/log/installer directory?

Looking at the journal, it looks like apt could not connect to the
archive. Is the network connected to the Internet? What was the result
of mirror testing?

There is a known issue for "offline" installations using NVMe drives that should be fixed in today's daily:
https://bugs.launchpad.net/subiquity/+bug/2056730

I am tempted to mark this bug as a duplicate, although in your scenario,
it looks like it's not completely offline.

```
Mar 15 03:03:03 ubuntu-server subiquity_log.4279[6373]:   Could not connect to archive.ubuntu.com:80 (2620:2d:4002:1::102). - connect (101: Network is unreachable) Could not connect to archive.ubuntu.com:80 (2620:2d:4000:1::19). - connect (101: Network is unreachable) Could not connect to archive.ubuntu.com:80 (2620:2d:4002:1::103). - connect (101: Network is unreachable) Could not connect to archive.ubuntu.com:80 (2620:2d:4002:1::101). - connect (101: Network is unreachable) Could not connect to archive.ubuntu.com:80 (2620:2d:4000:1::16). - connect (101: Network is unreachable) Could not connect to archive.ubuntu.com:80 (91.189.91.82). - connect (113: No route to host) Could not connect to archive.ubuntu.com:80 (91.189.91.81). - connect (113: No route to host) Could not connect to archive.ubuntu.com:80 (185.125.190.39). - connect (113: No route to host) Could not connect to archive.ubuntu.com:80 (91.189.91.83). - connect (113: No route to host) Could not connect to archive.ubuntu.com:80 (185.125.190.36). - connect (113: No route to host)
Mar 15 03:03:03 ubuntu-server subiquity_log.4279[6373]: Err:14 http://archive.ubuntu.com/ubuntu noble/main amd64 python3-dasbus all 1.7-2
Mar 15 03:03:03 ubuntu-server subiquity_log.4279[6373]:   Unable to connect to archive.ubuntu.com:http:
Mar 15 03:03:03 ubuntu-server subiquity_log.4279[6373]: Err:15 http://archive.ubuntu.com/ubuntu noble/main amd64 python3-libnvme amd64 1.7.1-1
Mar 15 03:03:03 ubuntu-server subiquity_log.4279[6373]:   Unable to connect to archive.ubuntu.com:http:
Mar 15 03:03:03 ubuntu-server subiquity_log.4279[6373]: Err:16 http://archive.ubuntu.com/ubuntu noble/main amd64 python3-pyudev all 0.24.0-1
Mar 15 03:03:03 ubuntu-server subiquity_log.4279[6373]:   Unable to connect to archive.ubuntu.com:http:
Mar 15 03:03:03 ubuntu-server subiquity_log.4279[6373]: Err:17 http://archive.ubuntu.com/ubuntu noble/main amd64 nvme-stas all 2.3.1-1
Mar 15 03:03:03 ubuntu-server subiquity_log.4279[6373]:   Unable to connect to archive.ubuntu.com:http:
Mar 15 03:03:03 ubuntu-server subiquity_log.4279[6373]: E: Failed to fetch http://archive.ubuntu.com/ubuntu/pool/main/n/nvme-cli/nvme-cli_2.7.1-1_amd64.deb  Could not connect to archive.ubuntu.com:80 (2620:2d:4002:1::102). - connect (101: Network is unreachable) Could not connect to archive.ubuntu.com:80 (2620:2d:4000:1::19). - connect (101: Network is unreachable) Could not connect to archive.ubuntu.com:80 (2620:2d:4002:1::103). - connect (101: Network is unreachable) Could not connect to archive.ubuntu.com:80 (2620:2d:4002:1::101). - connect (101: Network is unreachable) Could not connect to archive.ubuntu.com:80 (2620:2d:4000:1::16). - connect (101: Network is unreachable) Could not connect to archive.ubuntu.com:80 (91.189.91.82). - connect (113: No route to host) Could not connect to archive.ubuntu.com:80 (91.189.91.81). - connect (113: No route to host) Could not connect to archive.ubuntu.com:80 (185.125.190.39). - connect (113: No route to host) Could not connect to archive.ubuntu.com:80 (91.189.91.83). - connect (113: No route to host) Could not connect to archive.ubuntu.com:80 (185.125.190.36). - connect (113: No route to host)
Mar 15 03:03:03 ubuntu-server subiquity_log.4279[6373]: E: Failed to fetch http://archive.ubuntu.com/ubuntu/pool/main/d/dasbus/python3-dasbus_1.7-2_all.deb  Unable to connect to archive.ubuntu.com:http:
Mar 15 03:03:03 ubuntu-server subiquity_log.4279[6373]: E: Failed to fetch http://archive.ubuntu.com/ubuntu/pool/main/libn/libnvme/python3-libnvme_1.7.1-1_amd64.deb  Unable to connect to archive.ubuntu.com:http:
Mar 15 03:03:03 ubuntu-server subiquity_log.4279[6373]: E: Failed to fetch http://archive.ubuntu.com/ubuntu/pool/main/p/pyudev/python3-pyudev_0.24.0-1_all.deb  Unable to connect to archive.ubuntu.com:http:
Mar 15 03:03:03 ubuntu-server subiquity_log.4279[6373]: E: Failed to fetch http://archive.ubuntu.com/ubuntu/pool/main/n/nvme-stas/nvme-stas_2.3.1-1_all.deb  Unable to connect to archive.ubuntu.com:http:
Mar 15 03:03:03 ubuntu-server subiquity_log.4279[6373]: E: Some files failed to download
```

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Title:
  ubuntu-24.04 version: cmd-curthooks/:Fail:Installing packages on
  target system:efibootmgr, grub-efi-amd64-signed,nvme-cli,nvme-
  stas,shim-signed

Status in subiquity package in Ubuntu:
  New

Bug description:
  verison:ubuntu 24.04 subiquity version
  OS:noble-live-server-amd64-0222.iso
  CPU:AMD EPYC 9634 84-Core Processor*1
  MEMORY: M321R2GA3BB6-CQKVG*2
  ThinkSystem E1.S 5.9mm 7450 PRO 3.84TB Read Intensive NVMe PCIe 4.0 x4 HS SSD
  UEFI MODE

  lsb_release -rd: Description:Untun Noble Numbat(development branch)
  Release: 24.04

  What you expected to happen:
  Install os on nvme,expected to install succefully.

  What happened instead:
  Install os on nvme, install always failed.
  Before installation, we cleaned up all our nvme disk by dd if=/dev/zero of=/dev/sda bs=1M count=50000

  The error log:
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:         finish: cmd-install/stage-curthooks/builtin/cmd-curthooks: FAIL: Installing packages on target system: ['efibootmgr', 'grub-efi-amd64', 'grub-efi-amd64-signed', 'nvme-cli', 'nvme-stas', 'shim-signed']
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:         finish: cmd-install/stage-curthooks/builtin/cmd-curthooks/installing-missing-packages: FAIL: installing missing packages
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:         finish: cmd-install/stage-curthooks/builtin/cmd-curthooks: FAIL: curtin command curthooks
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:         Traceback (most recent call last):
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:           File "/snap/subiquity/5511/lib/python3.10/site-packages/curtin/commands/main.py", line 202, in main
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:             ret = args.func(args)
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:           File "/snap/subiquity/5511/lib/python3.10/site-packages/curtin/commands/curthooks.py", line 1998, in curthooks
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:             builtin_curthooks(cfg, target, state)
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:           File "/snap/subiquity/5511/lib/python3.10/site-packages/curtin/commands/curthooks.py", line 1803, in builtin_curthooks
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:             install_missing_packages(cfg, target, osfamily=osfamily)
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:           File "/snap/subiquity/5511/lib/python3.10/site-packages/curtin/commands/curthooks.py", line 1362, in install_missing_packages
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:             distro.install_packages(to_add, target=target, osfamily=osfamily)
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:           File "/snap/subiquity/5511/lib/python3.10/site-packages/curtin/distro.py", line 472, in install_packages
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:             return install_cmd('install', args=pkglist, opts=opts, target=target,
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:           File "/snap/subiquity/5511/lib/python3.10/site-packages/curtin/distro.py", line 254, in run_apt_command
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:             cmd_rv = apt_install(mode, args, opts=opts, env=env, target=target,
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:           File "/snap/subiquity/5511/lib/python3.10/site-packages/curtin/distro.py", line 302, in apt_install
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:             cmd_rv = inchroot.subp(cmd + dl_opts + packages, env=env,
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:           File "/snap/subiquity/5511/lib/python3.10/site-packages/curtin/util.py", line 791, in subp
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:             return subp(*args, **kwargs)
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:           File "/snap/subiquity/5511/lib/python3.10/site-packages/curtin/util.py", line 283, in subp
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:             return _subp(*args, **kwargs)
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:           File "/snap/subiquity/5511/lib/python3.10/site-packages/curtin/util.py", line 147, in _subp
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:             raise ProcessExecutionError(stdout=out, stderr=err,
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:         curtin.util.ProcessExecutionError: Unexpected error while running command.
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:         Command: ['unshare', '--fork', '--pid', '--', 'chroot', '/target', 'apt-get', '--quiet', '--assume-yes', '--option=Dpkg::options::=--force-unsafe-io', '--option=Dpkg::Options::=--force-confold', 'install', '--download-only', 'efibootmgr', 'grub-efi-amd64', 'grub-efi-amd64-signed', 'nvme-cli', 'nvme-stas', 'shim-signed']
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:         Exit code: 100
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:         Reason: -
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:         Stdout: ''
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:         Stderr: ''
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:         Unexpected error while running command.
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:         Command: ['unshare', '--fork', '--pid', '--', 'chroot', '/target', 'apt-get', '--quiet', '--assume-yes', '--option=Dpkg::options::=--force-unsafe-io', '--option=Dpkg::Options::=--force-confold', 'install', '--download-only', 'efibootmgr', 'grub-efi-amd64', 'grub-efi-amd64-signed', 'nvme-cli', 'nvme-stas', 'shim-signed']
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:         Exit code: 100
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:         Reason: -
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:         Stdout: ''
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:         Stderr: ''
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]:
  Mar 15 03:03:05 ubuntu-server subiquity_log.4279[6373]: Stderr: ''
  Mar 15 03:03:05 ubuntu-server systemd[1]: run-u49.service: Main process exited, code=exited, status=3/NOTIMPLEMENTED

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