[Bug 2058285] Re: update-manager crashes when started

[Giacomo Massa]

Hi, this is the output of `pro security-status --format=json` as
requested:

Unexpected error(s) occurred.
For more details, see the log: /var/log/ubuntu-advantage.log
To file a bug run: ubuntu-bug ubuntu-advantage-tools

I attach the log as text file.

** Attachment added: "ubuntu-advantage.log"
   https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/2058285/+attachment/5757855/+files/ubuntu-advantage.log

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https://bugs.launchpad.net/bugs/2058285

Title:
  update-manager crashes when started

Status in update-manager package in Ubuntu:
  New

Bug description:
  When started either via launcher or cli update-manager downloads
  informations from sources and crashes when the operation is
  terminated, just before showing the package list.

  This happens since the update from update-manager version 1:22.04.18
  to 1:22.04.19, done yesterday.

  Updates via apt or apt-get cli commands work regularly.

  Description:	Ubuntu 22.04.4 LTS
  Release:	22.04

  Package: update-manager 1:22.04.19

  Expected behaviour: after sources' interrogation, the software should
  either tell no updates are available or show pending updates.

  Observed behaviour: the software checks for updates then crashes
  before showing any results.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: update-manager 1:22.04.19
  ProcVersionSignature: Ubuntu 6.1.0-1035.35-oem 6.1.78
  Uname: Linux 6.1.0-1035-oem x86_64
  ApportVersion: 2.20.11-0ubuntu82.5
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Mar 18 22:02:14 2024
  DistributionChannelDescriptor:
   # This is the distribution channel descriptor for the OEM CDs
   # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-jammy-amd64-20220504-33
  InstallationDate: Installed on 2024-01-27 (51 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - somerville-jammy-amd64-20220504-33
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=it_IT.UTF-8
   SHELL=/bin/bash
  SourcePackage: update-manager
  UpgradeStatus: No upgrade log present (probably fresh install)

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