[Bug 2058648] Re: Support upgrades from unmerged 22.04 - was: package libc6 2.35-0ubuntu3.6 [modified: usr/share/doc/libc6/NEWS.Debian.gz usr/share/doc/libc6/NEWS.gz usr/share/doc/libc6/README.hesiod.gz usr/share/doc/libc6/changelog.Debian.gz usr/share/lintian/overrides/libc6] failed to install/upgrade: new libc6:amd64 package pre-installation script subprocess returned error exit status 2

Brian Wilson 2058648 at bugs.launchpad.net
Fri Mar 22 13:12:22 UTC 2024


Thank you for your help triaging this! This is from the source system.
It is possible that I upgraded from another LTS to 22.04.  I've only
used LTS releases.  See below for usrmerge installation output on the
source system.

$ ls -lath
total 2.1G
drwxrwxrwt  38 root   root      36K Mar 22 09:04 tmp
drwxr-xr-x  55 root   root     1.6K Mar 22 09:03 run
drwxr-xr-x   4 root   root     4.0K Mar 20 06:33 boot
drwxr-xr-x 189 root   root      12K Mar 20 06:32 etc
drwxr-xr-x   2 root   root     4.0K Mar 20 06:32 bin
drwx------  29 root   root     4.0K Mar 19 19:39 root
drwxr-xr-x  21 root   root     5.0K Mar 18 16:54 dev
drwxrwxrwx  17 wilson frontrow 4.0K Mar 16 07:41 storage
dr-xr-xr-x 534 root   root        0 Mar 16 07:41 proc
dr-xr-xr-x  13 root   root        0 Mar 16 07:41 sys
drwxr-xr-x   2 root   root     4.0K Mar 15 15:16 sbin
drwxr-xr-x  17 root   root     4.0K Mar 13 12:57 var
drwxr-xr-x  16 root   root     4.0K Jan 27 22:38 opt
drwxr-xr-x  19 root   root     4.0K Jan 12 06:24 lib
drwxr-xr-x   2 root   root     4.0K Jan 12 06:24 lib64
drwxr-xr-x   2 root   root     4.0K Jan 12 06:24 libx32
drwxr-xr-x   2 root   root     4.0K Jan 12 06:24 lib32
drwxr-xr-x   4 root   root     4.0K Aug 11  2023 srv
drwxr-xr-x  32 root   root     4.0K Feb  4  2023 .
drwxr-xr-x  32 root   root     4.0K Feb  4  2023 ..
drwxrwxrwx   3 root   root     4.0K Feb  4  2023 evs_temp
drwxr-xr-x   9 root   root     4.0K Jan  8  2023 mnt
drwxr-xr-x   5 root   root     4.0K Jan  7  2023 storage.old
drwxr-xr-x   4 root   root     4.0K Dec 29  2022 media
drwxr-xr-x  15 root   root     4.0K Dec 26  2022 usr
drwxr-xr-x  20 root   root     4.0K Dec 26  2022 snap
lrwxrwxrwx   1 root   root       34 Sep 30  2021 initrd.img -> boot/initrd.img-4.15.0-159-generic
lrwxrwxrwx   1 root   root       34 Sep 30  2021 initrd.img.old -> boot/initrd.img-4.15.0-158-generic
lrwxrwxrwx   1 root   root       31 Sep 30  2021 vmlinuz -> boot/vmlinuz-4.15.0-159-generic
lrwxrwxrwx   1 root   root       31 Sep 30  2021 vmlinuz.old -> boot/vmlinuz-4.15.0-158-generic
drwxr-xr-x  15 root   root     4.0K Feb 24  2021 home
drwxr-xr-x   2 root   root     4.0K Feb 24  2021 code
drwxr-xr-x   3 root   root     4.0K Jul 12  2020 new
-rw-------   1 root   root     5.1M Jan 17  2020 core
drwxr-xr-x   2 root   root     4.0K May 27  2019 storage-new
drwxrwxr-x   2 root   root     4.0K May 26  2018 cdrom
-rw-------   1 root   root     2.0G May 26  2018 swapfile
drwx------   2 root   root      16K May 26  2018 lost+found


On the source system:
# apt-get install usrmerge
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
The following packages were automatically installed and are no longer required:
  libopts25 sntp
Use 'apt autoremove' to remove them.
The following NEW packages will be installed:
  usrmerge
0 upgraded, 1 newly installed, 0 to remove and 138 not upgraded.
Need to get 54.7 kB of archives.
After this operation, 205 kB of additional disk space will be used.
Get:1 http://us.archive.ubuntu.com/ubuntu jammy/main amd64 usrmerge all 25ubuntu2 [54.7 kB]
Fetched 54.7 kB in 0s (314 kB/s)
Selecting previously unselected package usrmerge.
(Reading database ... 361142 files and directories currently installed.)
Preparing to unpack .../usrmerge_25ubuntu2_all.deb ...
Unpacking usrmerge (25ubuntu2) ...
Setting up usrmerge (25ubuntu2) ...
Smartmatch is experimental at /usr/lib/usrmerge/convert-usrmerge line 172.

FATAL ERROR:
Both /lib/x86_64-linux-gnu/libc.so.6 and /usr/lib/x86_64-linux-gnu/libc.so.6 exist.

You can try correcting the errors reported and running again
/usr/lib/usrmerge/convert-usrmerge until it will complete without errors.
Do not install or update other Debian packages until the program
has been run successfully.

dpkg: error processing package usrmerge (--configure):
 installed usrmerge package post-installation script subprocess returned error exit status 1
Errors were encountered while processing:
 usrmerge
E: Sub-process /usr/bin/dpkg returned an error code (1)

root at host:/lib# ls -lath /lib/x86_64-linux-gnu/libc.so.6
-rwxr-xr-x 1 root root 2.2M Jan  2 08:22 /lib/x86_64-linux-gnu/libc.so.6
root at host:/lib# ls -lath /usr/lib/x86_64-linux-gnu/libc.so.6
-rw-r--r-- 1 root root 2.2M Jul  6  2022 /usr/lib/x86_64-linux-gnu/libc.so.6

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https://bugs.launchpad.net/bugs/2058648

Title:
  Support upgrades from unmerged 22.04 - was: package libc6
  2.35-0ubuntu3.6 [modified: usr/share/doc/libc6/NEWS.Debian.gz
  usr/share/doc/libc6/NEWS.gz usr/share/doc/libc6/README.hesiod.gz
  usr/share/doc/libc6/changelog.Debian.gz
  usr/share/lintian/overrides/libc6] failed to install/upgrade: new
  libc6:amd64 package pre-installation script subprocess returned error
  exit status 2

Status in glibc package in Ubuntu:
  Won't Fix
Status in ubuntu-release-upgrader package in Ubuntu:
  Triaged

Bug description:
  [Analysis]
  usrmerge was not essential on 22.04 and systems that upgraded to it may not have been converted, as it was only Recommended.

  We need to add quirks to ubuntu-release-upgrader to convert systems
  that are not yet merged by first installing the usrmerge package.

  [Original bug report]
  Doing upgrade from 22.04 -> 24.04 beta.

  Upgrading
  Fetched 0 B in 0s (0 B/s)
     Upgrading: libnih1:amd64 < 1.0.3-12build1 @ii mK Ib > due to libnih1:amd64 Depends on libc6:amd64 < 2.35-0ubuntu3.6 -> 2.39-0ubuntu2 @ii umU Ib > (< 2.36)
     Upgrading: libc6-x32:amd64 < 2.35-0ubuntu3.6 | 2.39-0ubuntu2 @ii ugH Ib > due to libc6-x32:amd64 Depends on libc6:amd64 < 2.35-0ubuntu3.6 -> 2.39-0ubuntu2 @ii umU Ib > (= 2.35-0ubuntu3.6)
     Upgrading: libc6-i386:amd64 < 2.35-0ubuntu3.6 | 2.39-0ubuntu2 @ii ugH Ib > due to libc6-i386:amd64 Depends on libc6:amd64 < 2.35-0ubuntu3.6 -> 2.39-0ubuntu2 @ii umU Ib > (= 2.35-0ubuntu3.6)
     Upgrading: libc6-dev:amd64 < 2.35-0ubuntu3.6 | 2.39-0ubuntu2 @ii umH Ib > due to libc6-dev:amd64 Depends on libc6:amd64 < 2.35-0ubuntu3.6 -> 2.39-0ubuntu2 @ii umU Ib > (= 2.35-0ubuntu3.6)
     Upgrading: libc6-dbg:amd64 < 2.35-0ubuntu3.6 | 2.39-0ubuntu2 @ii umH Ib > due to libc6-dbg:amd64 Depends on libc6:amd64 < 2.35-0ubuntu3.6 -> 2.39-0ubuntu2 @ii umU Ib > (= 2.35-0ubuntu3.6)
     Upgrading: libc-dev-bin:amd64 < 2.35-0ubuntu3.6 | 2.39-0ubuntu2 @ii umH NPb Ib > due to libc-dev-bin:amd64 Depends on libc6:amd64 < 2.35-0ubuntu3.6 -> 2.39-0ubuntu2 @ii umU Ib > (< 2.36)
     Upgrading: libc-bin:amd64 < 2.35-0ubuntu3.6 | 2.39-0ubuntu2 @ii umH Ib > due to libc-bin:amd64 Depends on libc6:amd64 < 2.35-0ubuntu3.6 -> 2.39-0ubuntu2 @ii umU Ib > (< 2.36)
    MarkInstall libc6:amd64 < 2.35-0ubuntu3.6 -> 2.39-0ubuntu2 @ii umU Ib > FU=1
      MarkInstall locales:amd64 < 2.35-0ubuntu3.6 -> 2.39-0ubuntu2 @ii umU Ib > FU=0
      Installing libc-bin:amd64 as Depends of locales:amd64
        MarkInstall libc-bin:amd64 < 2.35-0ubuntu3.6 -> 2.39-0ubuntu2 @ii umU > FU=0
      MarkInstall libc6:i386 < 2.35-0ubuntu3.6 -> 2.39-0ubuntu2 @ii umU > FU=0
      MarkInstall libnih1:amd64 < 1.0.3-12build1 @ii mK Ib > FU=0
        libnih1:amd64 Depends on libc6:amd64 < 2.35-0ubuntu3.6 -> 2.39-0ubuntu2 @ii pumU > (< 2.36) can't be satisfied! (dep)
     Removing: libnih1:amd64 as upgrade is not possible
      MarkDelete libnih1:amd64 < 1.0.3-12build1 @ii mK Ib > FU=0
       Upgrading: libc6-dev-x32:amd64 < 2.35-0ubuntu3.6 | 2.39-0ubuntu2 @ii ugH NPb IPb > due to libc6-dev-x32:amd64 Depends on libc6-x32:amd64 < 2.35-0ubuntu3.6 | 2.39-0ubuntu2 @ii ugH Ib > (= 2.35-0ubuntu3.6)
      MarkInstall libc6-x32:amd64 < 2.35-0ubuntu3.6 -> 2.39-0ubuntu2 @ii ugU > FU=0
        MarkInstall libc6-dev-x32:amd64 < 2.35-0ubuntu3.6 -> 2.39-0ubuntu2 @ii ugU NPb Ib > FU=0
        Installing libc6-dev-i386:amd64 as Depends of libc6-dev-x32:amd64
          MarkInstall libc6-dev-i386:amd64 < 2.35-0ubuntu3.6 -> 2.39-0ubuntu2 @ii ugU NPb Ib > FU=0
            MarkInstall libc6-dev:amd64 < 2.35-0ubuntu3.6 -> 2.39-0ubuntu2 @ii umU Ib > FU=0
            Installing libc-dev-bin:amd64 as Depends of libc6-dev:amd64
              MarkInstall libc-dev-bin:amd64 < 2.35-0ubuntu3.6 -> 2.39-0ubuntu2 @ii umU NPb IPb > FU=0
              ignore old unsatisfied important dependency on libc-devtools:amd64
          Installing libc6-i386:amd64 as Depends of libc6-dev-i386:amd64
            MarkInstall libc6-i386:amd64 < 2.35-0ubuntu3.6 -> 2.39-0ubuntu2 @ii ugU > FU=0
          ignore old unsatisfied important dependency on gcc-multilib:amd64
        ignore old unsatisfied important dependency on gcc-multilib:amd64
      MarkInstall libc6-dbg:amd64 < 2.35-0ubuntu3.6 -> 2.39-0ubuntu2 @ii umU > FU=0
  Starting pkgProblemResolver with broken count: 1
  Starting 2 pkgProblemResolver with broken count: 1
  Investigating (0) ureadahead:amd64 < 0.100.0-21 @ii mK Ib >
  Broken ureadahead:amd64 Depends on libnih1:amd64 < 1.0.3-12build1 @ii mR > (>= 1.0.0)
    Considering libnih1:amd64 0 as a solution to ureadahead:amd64 -2
    Removing ureadahead:amd64 rather than change libnih1:amd64
    MarkDelete ureadahead:amd64 < 0.100.0-21 @ii mK Ib > FU=0
  Done

  Upgrading
  Fetched 0 B in 0s (0 B/s)
  Preconfiguring packages ...
  Preconfiguring packages ...
  Preconfiguring packages ...
  (Reading database ... 361984 files and directories currently installed.)
  Removing ureadahead (0.100.0-21) ...
  Removing libnih1 (1.0.3-12build1) ...

  Progress: [  6%]
  (Reading database ... 361965 files and directories currently installed.)
  Preparing to unpack .../00-libc6-i386_2.39-0ubuntu2_amd64.deb ...
  Unpacking libc6-i386 (2.39-0ubuntu2) over (2.35-0ubuntu3.6) ...

  Progress: [ 12%]
  Preparing to unpack .../01-libc-dev-bin_2.39-0ubuntu2_amd64.deb ...
  Unpacking libc-dev-bin (2.39-0ubuntu2) over (2.35-0ubuntu3.6) ...
  Preparing to unpack .../02-libc6-dev_2.39-0ubuntu2_amd64.deb ...

  Progress: [ 18%]
  Unpacking libc6-dev:amd64 (2.39-0ubuntu2) over (2.35-0ubuntu3.6) ...
  Replacing files in old package libc6:amd64 (2.35-0ubuntu3.6) ...
  Preparing to unpack .../03-libc6-dev-i386_2.39-0ubuntu2_amd64.deb ...
  Unpacking libc6-dev-i386 (2.39-0ubuntu2) over (2.35-0ubuntu3.6) ...

  Progress: [ 24%]
  Preparing to unpack .../04-libc6-dev-x32_2.39-0ubuntu2_amd64.deb ...
  Unpacking libc6-dev-x32 (2.39-0ubuntu2) over (2.35-0ubuntu3.6) ...
  Preparing to unpack .../05-libc6-x32_2.39-0ubuntu2_amd64.deb ...

  Progress: [ 30%]
  Unpacking libc6-x32 (2.39-0ubuntu2) over (2.35-0ubuntu3.6) ...
  Preparing to unpack .../06-libc6-dbg_2.39-0ubuntu2_amd64.deb ...
  Unpacking libc6-dbg:amd64 (2.39-0ubuntu2) over (2.35-0ubuntu3.6) ...

  Progress: [ 36%]
  Preparing to unpack .../07-locales_2.39-0ubuntu2_all.deb ...
  Unpacking locales (2.39-0ubuntu2) over (2.35-0ubuntu3.6) ...
  Preparing to unpack .../08-libc6_2.39-0ubuntu2_amd64.deb ...
  De-configuring libc6:i386 (2.35-0ubuntu3.6), to allow configuration of libc6:amd64 (2.35-0ubuntu3.6) ...

  Progress: [ 42%]
  Checking for services that may need to be restarted...
  Checking init scripts...
  Checking for services that may need to be restarted...
  Checking init scripts...
  Stopping some services possibly affected by the upgrade (will be restarted later):
    cron: stopping...done.

  dpkg-divert: error: cannot divert directories

  Use --help for help about diverting files.
  dpkg: error processing archive /tmp/apt-dpkg-install-vdyTTj/08-libc6_2.39-0ubuntu2_amd64.deb (--unpack):
   new libc6:amd64 package pre-installation script subprocess returned error exit status 2
  Preparing to unpack .../09-libc6_2.39-0ubuntu2_i386.deb ...
  De-configuring libc6:amd64 (2.35-0ubuntu3.6), to allow configuration of libc6:i386 (2.35-0ubuntu3.6) ...

  Progress: [ 48%]
  Checking for services that may need to be restarted...
  Checking init scripts...
  Checking for services that may need to be restarted...
  Checking init scripts...
  Stopping some services possibly affected by the upgrade (will be restarted later):

  Unpacking libc6:i386 (2.39-0ubuntu2) over (2.35-0ubuntu3.6) ...
  ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/libc6.0.crash'
                                                                                 Preparing to unpack .../10-libc-bin_2.39-0ubuntu2_amd64.deb ...
  Unpacking libc-bin (2.39-0ubuntu2) over (2.35-0ubuntu3.6) ...

  Progress: [ 55%]
  Errors were encountered while processing:
   /tmp/apt-dpkg-install-vdyTTj/08-libc6_2.39-0ubuntu2_amd64.deb
  Exception during pm.DoInstall():  E:Sub-process /usr/bin/dpkg returned an error code (1)

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  ProblemType: Package
  DistroRelease: Ubuntu 22.04
  Package: libc6 2.35-0ubuntu3.6 [modified: usr/share/doc/libc6/NEWS.Debian.gz usr/share/doc/libc6/NEWS.gz usr/share/doc/libc6/README.hesiod.gz usr/share/doc/libc6/changelog.Debian.gz usr/share/lintian/overrides/libc6]
  ProcVersionSignature: Ubuntu 5.15.0-101.111-generic 5.15.143
  Uname: Linux 5.15.0-101-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.5
  Architecture: amd64
  CasperMD5CheckResult: unknown
  Date: Thu Mar 21 08:36:07 2024
  ErrorMessage: new libc6:amd64 package pre-installation script subprocess returned error exit status 2
  InstallationDate: Installed on 2018-05-26 (2125 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  Python3Details: /usr/bin/python3.10, Python 3.10.12, python3-minimal, 3.10.6-1~22.04
  PythonDetails: /usr/bin/python3.10, Python 3.10.12, python-is-python3, 3.9.2-2
  RelatedPackageVersions:
   dpkg 1.21.1ubuntu2.3
   apt  2.4.11
  SourcePackage: glibc
  Title: package libc6 2.35-0ubuntu3.6 [modified: usr/share/doc/libc6/NEWS.Debian.gz usr/share/doc/libc6/NEWS.gz usr/share/doc/libc6/README.hesiod.gz usr/share/doc/libc6/changelog.Debian.gz usr/share/lintian/overrides/libc6] failed to install/upgrade: new libc6:amd64 package pre-installation script subprocess returned error exit status 2
  UpgradeStatus: Upgraded to jammy on 2024-03-21 (0 days ago)

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