[Bug 2065567] [NEW] Vague error message for invalid sources

[James Paton-Smith]

Public bug reported:

This is more like a quality-of-life issue. If you have a source
configured which is broken (gpg key error, no release information,
etc.), update-manager will provide a vague error message that doesn't
really help users identify the problem.

See attached screenshot.

Ideally, update-manager should at least display which sources are causing the error to help track down the problem.
The error message also isn't clear that this doesn't prevent you from updating the system. If you click OK you can still upgrade packages from the remaining correctly configured sources.

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: update-manager 1:24.04.6
ProcVersionSignature: Ubuntu 6.8.0-31.31-generic 6.8.1
Uname: Linux 6.8.0-31-generic x86_64
ApportVersion: 2.28.1-0ubuntu3
Aptdaemon:
 
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Mon May 13 09:32:10 2024
DpkgTerminalLog.txt: Error: [Errno 13] Permission denied: '/var/log/apt/term.log'
GsettingsChanges:
 b'com.ubuntu.update-manager' b'launch-count' b'5'
 b'com.ubuntu.update-manager' b'launch-time' b'int64 1715589118'
 b'com.ubuntu.update-manager' b'show-details' b'true'
 b'com.ubuntu.update-manager' b'window-width' b'593'
PackageArchitecture: all
ProcEnviron:
 LANG=en_GB.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
SourcePackage: update-manager
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: update-manager (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug noble wayland-session

** Attachment added: "Screenshot from 2024-05-13 09-30-54.png"
   https://bugs.launchpad.net/bugs/2065567/+attachment/5777831/+files/Screenshot%20from%202024-05-13%2009-30-54.png

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https://bugs.launchpad.net/bugs/2065567

Title:
  Vague error message for invalid sources

Status in update-manager package in Ubuntu:
  New

Bug description:
  This is more like a quality-of-life issue. If you have a source
  configured which is broken (gpg key error, no release information,
  etc.), update-manager will provide a vague error message that doesn't
  really help users identify the problem.

  See attached screenshot.

  Ideally, update-manager should at least display which sources are causing the error to help track down the problem.
  The error message also isn't clear that this doesn't prevent you from updating the system. If you click OK you can still upgrade packages from the remaining correctly configured sources.

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: update-manager 1:24.04.6
  ProcVersionSignature: Ubuntu 6.8.0-31.31-generic 6.8.1
  Uname: Linux 6.8.0-31-generic x86_64
  ApportVersion: 2.28.1-0ubuntu3
  Aptdaemon:
   
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CurrentDesktop: ubuntu:GNOME
  Date: Mon May 13 09:32:10 2024
  DpkgTerminalLog.txt: Error: [Errno 13] Permission denied: '/var/log/apt/term.log'
  GsettingsChanges:
   b'com.ubuntu.update-manager' b'launch-count' b'5'
   b'com.ubuntu.update-manager' b'launch-time' b'int64 1715589118'
   b'com.ubuntu.update-manager' b'show-details' b'true'
   b'com.ubuntu.update-manager' b'window-width' b'593'
  PackageArchitecture: all
  ProcEnviron:
   LANG=en_GB.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
   XDG_RUNTIME_DIR=<set>
  SourcePackage: update-manager
  UpgradeStatus: No upgrade log present (probably fresh install)

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