[Bug 2055728] Re: update-notifier notifies on unactionable "Pro" updates

Robie Basak 2055728 at bugs.launchpad.net
Thu May 16 09:27:06 UTC 2024


** Description changed:

- I understand that, when informing me about notifications, update-
- notifier will tell me about Pro-only updates that I cannot receive
- unless I subscribe to Pro.
+ I understand that, when informing me about updates, update-notifier will
+ tell me about Pro-only updates that I cannot receive unless I subscribe
+ to Pro.
  
  Actual behaviour: However, I am also receiving notifications that tell
  me about Pro-only updates when I am not subscribed to Pro and there are
  no other updates I can receive.
  
  Expected behaviour: if I have taken a decision not to subscribe to Pro,
  then while I can expect to be told about Pro updates that I can
  subscribe to while being told about other updates, I do not expect to
  receive "Pro only" notifications with no other information.
  
  Screenshot attached.
  
  See also: https://mastodon.sdf.org/@DamonWakes/111954751164015449
  
  I suggest the following rule of thumb: we should never generate a *new*
  notification that displays only Pro updates unless the user has opted in
  to Pro. In other words, unsolicited notices about Pro can "piggy-back"
  on existing notifications that would have happened anyway, but must not
  create any new pop ups.

** Description changed:

- I understand that, when informing me about updates, update-notifier will
- tell me about Pro-only updates that I cannot receive unless I subscribe
- to Pro.
+ I understand that, when informing me about available updates, update-
+ notifier will tell me about Pro-only updates that I cannot receive
+ unless I subscribe to Pro.
  
  Actual behaviour: However, I am also receiving notifications that tell
  me about Pro-only updates when I am not subscribed to Pro and there are
  no other updates I can receive.
  
  Expected behaviour: if I have taken a decision not to subscribe to Pro,
  then while I can expect to be told about Pro updates that I can
  subscribe to while being told about other updates, I do not expect to
  receive "Pro only" notifications with no other information.
  
  Screenshot attached.
  
  See also: https://mastodon.sdf.org/@DamonWakes/111954751164015449
  
  I suggest the following rule of thumb: we should never generate a *new*
  notification that displays only Pro updates unless the user has opted in
  to Pro. In other words, unsolicited notices about Pro can "piggy-back"
  on existing notifications that would have happened anyway, but must not
  create any new pop ups.

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to update-notifier in Ubuntu.
https://bugs.launchpad.net/bugs/2055728

Title:
  update-notifier notifies on unactionable "Pro" updates

Status in update-notifier package in Ubuntu:
  Confirmed

Bug description:
  I understand that, when informing me about available updates, update-
  notifier will tell me about Pro-only updates that I cannot receive
  unless I subscribe to Pro.

  Actual behaviour: However, I am also receiving notifications that tell
  me about Pro-only updates when I am not subscribed to Pro and there
  are no other updates I can receive.

  Expected behaviour: if I have taken a decision not to subscribe to
  Pro, then while I can expect to be told about Pro updates that I can
  subscribe to while being told about other updates, I do not expect to
  receive "Pro only" notifications with no other information.

  Screenshot attached.

  See also: https://mastodon.sdf.org/@DamonWakes/111954751164015449

  I suggest the following rule of thumb: we should never generate a
  *new* notification that displays only Pro updates unless the user has
  opted in to Pro. In other words, unsolicited notices about Pro can
  "piggy-back" on existing notifications that would have happened
  anyway, but must not create any new pop ups.

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