[Bug 2055728] Re: update-notifier notifies on unactionable "Pro" updates
Robie Basak
2055728 at bugs.launchpad.net
Thu May 16 09:27:06 UTC 2024
** Description changed:
- I understand that, when informing me about notifications, update-
- notifier will tell me about Pro-only updates that I cannot receive
- unless I subscribe to Pro.
+ I understand that, when informing me about updates, update-notifier will
+ tell me about Pro-only updates that I cannot receive unless I subscribe
+ to Pro.
Actual behaviour: However, I am also receiving notifications that tell
me about Pro-only updates when I am not subscribed to Pro and there are
no other updates I can receive.
Expected behaviour: if I have taken a decision not to subscribe to Pro,
then while I can expect to be told about Pro updates that I can
subscribe to while being told about other updates, I do not expect to
receive "Pro only" notifications with no other information.
Screenshot attached.
See also: https://mastodon.sdf.org/@DamonWakes/111954751164015449
I suggest the following rule of thumb: we should never generate a *new*
notification that displays only Pro updates unless the user has opted in
to Pro. In other words, unsolicited notices about Pro can "piggy-back"
on existing notifications that would have happened anyway, but must not
create any new pop ups.
** Description changed:
- I understand that, when informing me about updates, update-notifier will
- tell me about Pro-only updates that I cannot receive unless I subscribe
- to Pro.
+ I understand that, when informing me about available updates, update-
+ notifier will tell me about Pro-only updates that I cannot receive
+ unless I subscribe to Pro.
Actual behaviour: However, I am also receiving notifications that tell
me about Pro-only updates when I am not subscribed to Pro and there are
no other updates I can receive.
Expected behaviour: if I have taken a decision not to subscribe to Pro,
then while I can expect to be told about Pro updates that I can
subscribe to while being told about other updates, I do not expect to
receive "Pro only" notifications with no other information.
Screenshot attached.
See also: https://mastodon.sdf.org/@DamonWakes/111954751164015449
I suggest the following rule of thumb: we should never generate a *new*
notification that displays only Pro updates unless the user has opted in
to Pro. In other words, unsolicited notices about Pro can "piggy-back"
on existing notifications that would have happened anyway, but must not
create any new pop ups.
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You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to update-notifier in Ubuntu.
https://bugs.launchpad.net/bugs/2055728
Title:
update-notifier notifies on unactionable "Pro" updates
Status in update-notifier package in Ubuntu:
Confirmed
Bug description:
I understand that, when informing me about available updates, update-
notifier will tell me about Pro-only updates that I cannot receive
unless I subscribe to Pro.
Actual behaviour: However, I am also receiving notifications that tell
me about Pro-only updates when I am not subscribed to Pro and there
are no other updates I can receive.
Expected behaviour: if I have taken a decision not to subscribe to
Pro, then while I can expect to be told about Pro updates that I can
subscribe to while being told about other updates, I do not expect to
receive "Pro only" notifications with no other information.
Screenshot attached.
See also: https://mastodon.sdf.org/@DamonWakes/111954751164015449
I suggest the following rule of thumb: we should never generate a
*new* notification that displays only Pro updates unless the user has
opted in to Pro. In other words, unsolicited notices about Pro can
"piggy-back" on existing notifications that would have happened
anyway, but must not create any new pop ups.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/update-notifier/+bug/2055728/+subscriptions
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