[Bug 2067310] Re: Failed to upgrade kubuntu 24.04

[Maxim]

** Description changed:

  I've got error during upgrading to kubuntu 24.04 release.
  Tried different ways.
  For example, by `sudo do-release-upgrade -m desktop` command.
  
  And during the process I've got the following error.
+ 
  "Checking package manager
- Reading package lists... Done    
- Building dependency tree... Done 
+ Reading package lists... Done
+ Building dependency tree... Done
  Reading state information... Done
  
  Calculating the changes
  
  Calculating the changes
  
  Could not calculate the upgrade
  
  An unresolvable problem occurred while calculating the upgrade.
  
- This was likely caused by: 
- * Unofficial software packages not provided by Ubuntu 
- Please use the tool 'ppa-purge' from the ppa-purge 
- package to remove software from a Launchpad PPA and 
+ This was likely caused by:
+ * Unofficial software packages not provided by Ubuntu
+ Please use the tool 'ppa-purge' from the ppa-purge
+ package to remove software from a Launchpad PPA and
  try the upgrade again."
  
  I've tried remove kubuntu-desktop, reinstall it, but it didn't resolve
  the problem. :(
  
  ProblemType: Bug
  DistroRelease: Ubuntu 23.10
  Package: ubuntu-release-upgrader-core 1:23.10.14
  ProcVersionSignature: Ubuntu 6.5.0-35.35-generic 6.5.13
  Uname: Linux 6.5.0-35-generic x86_64
  ApportVersion: 2.27.0-0ubuntu5
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashDB: ubuntu
  CrashReports:
-  600:0:0:252011:2024-05-25 18:31:14.957998641 +0300:2024-05-25 18:31:53.909191362 +0300:/var/crash/libopenfec.0.crash
-  640:1000:1000:44256:2024-05-25 17:57:32.421493665 +0300:2024-05-25 17:57:32.421493665 +0300:/var/crash/_usr_share_kubuntu-notification-helper_whoopsie-upload-all.1000.crash
+  600:0:0:252011:2024-05-25 18:31:14.957998641 +0300:2024-05-25 18:31:53.909191362 +0300:/var/crash/libopenfec.0.crash
+  640:1000:1000:44256:2024-05-25 17:57:32.421493665 +0300:2024-05-25 17:57:32.421493665 +0300:/var/crash/_usr_share_kubuntu-notification-helper_whoopsie-upload-all.1000.crash
  CurrentDesktop: KDE
  Date: Mon May 27 20:48:19 2024
  InstallationDate: Installed on 2020-03-07 (1542 days ago)
  InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to mantic on 2024-05-27 (0 days ago)
  VarLogDistupgradeAptHistorylog:
-  Start-Date: 2024-05-27  19:57:19
-  Requested-By: max (1000)
-  End-Date: 2024-05-27  19:57:19
+  Start-Date: 2024-05-27  19:57:19
+  Requested-By: max (1000)
+  End-Date: 2024-05-27  19:57:19
  VarLogDistupgradeApttermlog:
-  Log started: 2024-05-27  19:57:19
-  Log ended: 2024-05-27  19:57:19
+  Log started: 2024-05-27  19:57:19
+  Log ended: 2024-05-27  19:57:19

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubuntu-release-upgrader in
Ubuntu.
https://bugs.launchpad.net/bugs/2067310

Title:
  Failed to upgrade kubuntu 24.04

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  I've got error during upgrading to kubuntu 24.04 release.
  Tried different ways.
  For example, by `sudo do-release-upgrade -m desktop` command.

  And during the process I've got the following error.

  "Checking package manager
  Reading package lists... Done
  Building dependency tree... Done
  Reading state information... Done

  Calculating the changes

  Calculating the changes

  Could not calculate the upgrade

  An unresolvable problem occurred while calculating the upgrade.

  This was likely caused by:
  * Unofficial software packages not provided by Ubuntu
  Please use the tool 'ppa-purge' from the ppa-purge
  package to remove software from a Launchpad PPA and
  try the upgrade again."

  I've tried remove kubuntu-desktop, reinstall it, but it didn't resolve
  the problem. :(

  ProblemType: Bug
  DistroRelease: Ubuntu 23.10
  Package: ubuntu-release-upgrader-core 1:23.10.14
  ProcVersionSignature: Ubuntu 6.5.0-35.35-generic 6.5.13
  Uname: Linux 6.5.0-35-generic x86_64
  ApportVersion: 2.27.0-0ubuntu5
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashDB: ubuntu
  CrashReports:
   600:0:0:252011:2024-05-25 18:31:14.957998641 +0300:2024-05-25 18:31:53.909191362 +0300:/var/crash/libopenfec.0.crash
   640:1000:1000:44256:2024-05-25 17:57:32.421493665 +0300:2024-05-25 17:57:32.421493665 +0300:/var/crash/_usr_share_kubuntu-notification-helper_whoopsie-upload-all.1000.crash
  CurrentDesktop: KDE
  Date: Mon May 27 20:48:19 2024
  InstallationDate: Installed on 2020-03-07 (1542 days ago)
  InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to mantic on 2024-05-27 (0 days ago)
  VarLogDistupgradeAptHistorylog:
   Start-Date: 2024-05-27  19:57:19
   Requested-By: max (1000)
   End-Date: 2024-05-27  19:57:19
  VarLogDistupgradeApttermlog:
   Log started: 2024-05-27  19:57:19
   Log ended: 2024-05-27  19:57:19

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/2067310/+subscriptions