[Bug 2088393] [NEW] can't upgrade from 22 to 24

anto benitez 2088393 at bugs.launchpad.net
Sun Nov 17 21:02:38 UTC 2024 

Public bug reported:

Instead of installing 24 upgrade, a message:
"No se ha podido calcular la actualización
Se produjo un problema irresoluble al calcular la actualización.
 El paquete «ubuntustudio-desktop-core» está marcado para eliminación, pero se encuentra en la lista de denegación de eliminación.
Si nada de esto es aplicable, entonces informe de este error usando el comando «ubuntu-bug ubuntu-release-upgrader-core» en una terminal. Si quiere investigar el problema por su cuenta, los registros en «/var/log/dist-upgrade» contienen detalles de la actualización; en particular, consulte «main.log» y «apt.log»."

Platform: linux x86_64
Distribution: Ubuntu 22.04.5 LTS
Kernel: 5.15.0-56-lowlatency


Also, in terminal after run 'ubuntu-bug ubuntu-release-upgrader-core':
[12394, Main Thread] WARNING: GTK+ module /snap/firefox/5273/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded.
GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.: 'glib warning', file /build/firefox/parts/firefox/build/toolkit/xre/nsSigHandlers.cpp:187

(firefox:12394): Gtk-WARNING **: 21:48:20.749: GTK+ module /snap/firefox/5273/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded.
GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.
Gtk-Message: 21:48:20.749: Failed to load module "canberra-gtk-module"
[12394, Main Thread] WARNING: GTK+ module /snap/firefox/5273/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded.
GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.: 'glib warning', file /build/firefox/parts/firefox/build/toolkit/xre/nsSigHandlers.cpp:187

(firefox:12394): Gtk-WARNING **: 21:48:20.750: GTK+ module /snap/firefox/5273/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded.
GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.
Gtk-Message: 21:48:20.750: Failed to load module "canberra-gtk-module"

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-release-upgrader-core 1:22.04.20
ProcVersionSignature: Ubuntu 5.15.0-56.62-lowlatency 5.15.64
Uname: Linux 5.15.0-56-lowlatency x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82.6
Architecture: amd64
CasperMD5CheckResult: unknown
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Sun Nov 17 21:48:00 2024
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to jammy on 2024-11-17 (0 days ago)
VarLogDistupgradeAptHistorylog:
 Start-Date: 2024-11-17  21:45:15
 Requested-By: pasaprod (1000)
 End-Date: 2024-11-17  21:45:15
VarLogDistupgradeApttermlog:
 Log started: 2024-11-17  21:45:15
 Log ended: 2024-11-17  21:45:15
VarLogDistupgradeTermlog:

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade jammy third-party-packages

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https://bugs.launchpad.net/bugs/2088393

Title:
  can't upgrade from 22 to 24

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  Instead of installing 24 upgrade, a message:
  "No se ha podido calcular la actualización
  Se produjo un problema irresoluble al calcular la actualización.
   El paquete «ubuntustudio-desktop-core» está marcado para eliminación, pero se encuentra en la lista de denegación de eliminación.
  Si nada de esto es aplicable, entonces informe de este error usando el comando «ubuntu-bug ubuntu-release-upgrader-core» en una terminal. Si quiere investigar el problema por su cuenta, los registros en «/var/log/dist-upgrade» contienen detalles de la actualización; en particular, consulte «main.log» y «apt.log»."

  Platform: linux x86_64
  Distribution: Ubuntu 22.04.5 LTS
  Kernel: 5.15.0-56-lowlatency

  
  Also, in terminal after run 'ubuntu-bug ubuntu-release-upgrader-core':
  [12394, Main Thread] WARNING: GTK+ module /snap/firefox/5273/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded.
  GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.: 'glib warning', file /build/firefox/parts/firefox/build/toolkit/xre/nsSigHandlers.cpp:187

  (firefox:12394): Gtk-WARNING **: 21:48:20.749: GTK+ module /snap/firefox/5273/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded.
  GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.
  Gtk-Message: 21:48:20.749: Failed to load module "canberra-gtk-module"
  [12394, Main Thread] WARNING: GTK+ module /snap/firefox/5273/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded.
  GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.: 'glib warning', file /build/firefox/parts/firefox/build/toolkit/xre/nsSigHandlers.cpp:187

  (firefox:12394): Gtk-WARNING **: 21:48:20.750: GTK+ module /snap/firefox/5273/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded.
  GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.
  Gtk-Message: 21:48:20.750: Failed to load module "canberra-gtk-module"

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.20
  ProcVersionSignature: Ubuntu 5.15.0-56.62-lowlatency 5.15.64
  Uname: Linux 5.15.0-56-lowlatency x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu82.6
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Nov 17 21:48:00 2024
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to jammy on 2024-11-17 (0 days ago)
  VarLogDistupgradeAptHistorylog:
   Start-Date: 2024-11-17  21:45:15
   Requested-By: pasaprod (1000)
   End-Date: 2024-11-17  21:45:15
  VarLogDistupgradeApttermlog:
   Log started: 2024-11-17  21:45:15
   Log ended: 2024-11-17  21:45:15
  VarLogDistupgradeTermlog:

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