[Bug 1537310] Re: Canceling upload of problem information causes dialog to freeze

[Launchpad Bug Tracker]

This bug was fixed in the package apport - 2.30.0-0ubuntu3

---------------
apport (2.30.0-0ubuntu3) oracular; urgency=medium

  * package_hook: Handle failures of removed packages (LP: #2078695)
  * apport: Add Teamviewer to report-ignore (LP: #2041830)
  * apport-gtk: Fix TypeError on dialog close (LP: #2080524)
  * Fix hang when cancelling/closing Apport (LP: #1537310)

 -- Benjamin Drung <bdrung at ubuntu.com>  Wed, 02 Oct 2024 10:59:54 +0200

** Changed in: apport (Ubuntu)
       Status: Confirmed => Fix Released

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to apport in Ubuntu.
https://bugs.launchpad.net/bugs/1537310

Title:
  Canceling upload of problem information causes dialog to freeze

Status in Apport:
  In Progress
Status in apport package in Ubuntu:
  Fix Released

Bug description:
  [ Test case ]

  1. Log-in to a KDE session
  2. type 'ubuntu-bug' in konsole
  3. click 'display (X.org)' related and then OK
  4. On the next page, don't click "OK", click "Cancel"

  The windows will hang on an affected Apport version (see bug #1998309)
  and should close on a fixed Apport version.

  [ Original report ]

  Canceling the upload of problem information after sending information
  acquired with `ubuntu-bug [package name]` causes the upload dialog to
  become unresponsive.

  Report 2: I ran `ubuntu-bug gnome-terminal`, but then realized a
  second or so later that's not what I had intended to do. I therefore
  clicked the Cancel button on the "Collecting problem information /
  Information is being collected that may help the developers fix the
  problem you report." dialog that had popped up. It hung, i.e., the
  back-and-forth progress bar in the dialog stopped moving, and nothing
  else happened, and it's still sitting several minutes later doing
  nothing.

  Report 3: I have recently noticed that when running Apport, if one
  presses the little "X" to close Apport during the time when it is
  collecting or sending the bug information, instead of it behaving as
  though you have pressed "Cancel" and closing, it becomes unresponsive
  and I am asked if I would prefer to "Wait" or "Force Quit" and I am
  forced to "Force Quit" because it is completely unresponsive, there's
  nothing else I can do.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: apport-gtk 2.19.1-0ubuntu5
  Uname: Linux 4.3.3-040303-generic x86_64
  NonfreeKernelModules: zfs zunicode zcommon znvpair zavl
  ApportLog:

  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  CrashReports:
   640:0:152:907688:2016-01-15 16:04:48.503047587 +0100:2016-01-15 16:04:46.731001423 +0100:/var/crash/_usr_sbin_winbindd.0.crash
   644:0:152:0:2016-01-15 16:04:48.503047587 +0100:2016-01-15 16:04:48.503047587 +0100:/var/crash/_usr_sbin_winbindd.0.upload
   640:163:152:42761293:2016-01-23 03:37:42.503584063 +0100:2016-01-23 03:37:14.182860515 +0100:/var/crash/_usr_bin_rtorrent.163.crash
   644:163:152:0:2016-01-23 03:37:18.986983255 +0100:2016-01-23 03:37:18.986983255 +0100:/var/crash/_usr_bin_rtorrent.163.upload
  Date: Sat Jan 23 04:45:02 2016
  InstallationDate: Installed on 2015-04-20 (277 days ago)
  InstallationMedia: Ubuntu-Server 14.10 "Utopic Unicorn" - Release amd64 (20141022.2)
  PackageArchitecture: all
  SourcePackage: apport
  UpgradeStatus: Upgraded to wily on 2015-10-26 (88 days ago)

To manage notifications about this bug go to:
https://bugs.launchpad.net/apport/+bug/1537310/+subscriptions