[Bug 1537310] Re: Canceling upload of problem information causes dialog to freeze
Benjamin Drung
1537310 at bugs.launchpad.net
Fri Oct 4 13:07:35 UTC 2024
** Description changed:
- [ Test case ]
-
- 1. Log-in to a KDE session
- 2. type 'ubuntu-bug' in konsole
- 3. click 'display (X.org)' related and then OK
- 4. On the next page, don't click "OK", click "Cancel"
-
- The windows will hang on an affected Apport version (see bug #1998309)
- and should close on a fixed Apport version.
-
- [ Original report ]
+ [ Impact ]
Canceling the upload of problem information after sending information
acquired with `ubuntu-bug [package name]` causes the upload dialog to
become unresponsive.
Report 2: I ran `ubuntu-bug gnome-terminal`, but then realized a second
or so later that's not what I had intended to do. I therefore clicked
the Cancel button on the "Collecting problem information / Information
is being collected that may help the developers fix the problem you
report." dialog that had popped up. It hung, i.e., the back-and-forth
progress bar in the dialog stopped moving, and nothing else happened,
and it's still sitting several minutes later doing nothing.
Report 3: I have recently noticed that when running Apport, if one
presses the little "X" to close Apport during the time when it is
collecting or sending the bug information, instead of it behaving as
though you have pressed "Cancel" and closing, it becomes unresponsive
and I am asked if I would prefer to "Wait" or "Force Quit" and I am
forced to "Force Quit" because it is completely unresponsive, there's
nothing else I can do.
+ [ Test case ]
+
+ 1. Log-in to a KDE session
+ 2. type 'ubuntu-bug' in konsole
+ 3. click 'display (X.org)' related and then OK
+ 4. On the next page, don't click "OK", click "Cancel"
+
+ The windows will hang on an affected Apport version (see bug #1998309)
+ and should close on a fixed Apport version.
+
+ [ Where problems could occur ]
+
+ The change affects how Apport behaves when the main thread terminates.
+ This could lead to aborting wanted background threads and thus
+ preventing users from filing a bug.
+
+ [ Original report data ]
+
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: apport-gtk 2.19.1-0ubuntu5
Uname: Linux 4.3.3-040303-generic x86_64
NonfreeKernelModules: zfs zunicode zcommon znvpair zavl
ApportLog:
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
CrashReports:
640:0:152:907688:2016-01-15 16:04:48.503047587 +0100:2016-01-15 16:04:46.731001423 +0100:/var/crash/_usr_sbin_winbindd.0.crash
644:0:152:0:2016-01-15 16:04:48.503047587 +0100:2016-01-15 16:04:48.503047587 +0100:/var/crash/_usr_sbin_winbindd.0.upload
640:163:152:42761293:2016-01-23 03:37:42.503584063 +0100:2016-01-23 03:37:14.182860515 +0100:/var/crash/_usr_bin_rtorrent.163.crash
644:163:152:0:2016-01-23 03:37:18.986983255 +0100:2016-01-23 03:37:18.986983255 +0100:/var/crash/_usr_bin_rtorrent.163.upload
Date: Sat Jan 23 04:45:02 2016
InstallationDate: Installed on 2015-04-20 (277 days ago)
InstallationMedia: Ubuntu-Server 14.10 "Utopic Unicorn" - Release amd64 (20141022.2)
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: Upgraded to wily on 2015-10-26 (88 days ago)
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https://bugs.launchpad.net/bugs/1537310
Title:
Canceling upload of problem information causes dialog to freeze
Status in Apport:
Fix Committed
Status in apport package in Ubuntu:
Fix Released
Status in apport source package in Noble:
New
Bug description:
[ Impact ]
Canceling the upload of problem information after sending information
acquired with `ubuntu-bug [package name]` causes the upload dialog to
become unresponsive.
Report 2: I ran `ubuntu-bug gnome-terminal`, but then realized a
second or so later that's not what I had intended to do. I therefore
clicked the Cancel button on the "Collecting problem information /
Information is being collected that may help the developers fix the
problem you report." dialog that had popped up. It hung, i.e., the
back-and-forth progress bar in the dialog stopped moving, and nothing
else happened, and it's still sitting several minutes later doing
nothing.
Report 3: I have recently noticed that when running Apport, if one
presses the little "X" to close Apport during the time when it is
collecting or sending the bug information, instead of it behaving as
though you have pressed "Cancel" and closing, it becomes unresponsive
and I am asked if I would prefer to "Wait" or "Force Quit" and I am
forced to "Force Quit" because it is completely unresponsive, there's
nothing else I can do.
[ Test case ]
1. Log-in to a KDE session
2. type 'ubuntu-bug' in konsole
3. click 'display (X.org)' related and then OK
4. On the next page, don't click "OK", click "Cancel"
The windows will hang on an affected Apport version (see bug #1998309)
and should close on a fixed Apport version.
[ Where problems could occur ]
The change affects how Apport behaves when the main thread terminates.
This could lead to aborting wanted background threads and thus
preventing users from filing a bug.
[ Original report data ]
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: apport-gtk 2.19.1-0ubuntu5
Uname: Linux 4.3.3-040303-generic x86_64
NonfreeKernelModules: zfs zunicode zcommon znvpair zavl
ApportLog:
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
CrashReports:
640:0:152:907688:2016-01-15 16:04:48.503047587 +0100:2016-01-15 16:04:46.731001423 +0100:/var/crash/_usr_sbin_winbindd.0.crash
644:0:152:0:2016-01-15 16:04:48.503047587 +0100:2016-01-15 16:04:48.503047587 +0100:/var/crash/_usr_sbin_winbindd.0.upload
640:163:152:42761293:2016-01-23 03:37:42.503584063 +0100:2016-01-23 03:37:14.182860515 +0100:/var/crash/_usr_bin_rtorrent.163.crash
644:163:152:0:2016-01-23 03:37:18.986983255 +0100:2016-01-23 03:37:18.986983255 +0100:/var/crash/_usr_bin_rtorrent.163.upload
Date: Sat Jan 23 04:45:02 2016
InstallationDate: Installed on 2015-04-20 (277 days ago)
InstallationMedia: Ubuntu-Server 14.10 "Utopic Unicorn" - Release amd64 (20141022.2)
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: Upgraded to wily on 2015-10-26 (88 days ago)
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