[Bug 2084399] [NEW] During an attempt to automatically update the software, the 'Software Updates' program freezes while downloading data. The 'Software Updates' program also freezes when trying to deselect items to avoid their update.

Grzegorz Rekiel 2084399 at bugs.launchpad.net
Sun Oct 13 21:57:40 UTC 2024


Public bug reported:

During an attempt to automatically update the software, the 'Software
Updates' program freezes while downloading data. The 'Software Updates'
program also freezes when trying to deselect items to avoid their
update.

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: ubuntu-release-upgrader-core 1:24.04.22
ProcVersionSignature: Ubuntu 6.8.0-45.45-generic 6.8.12
Uname: Linux 6.8.0-45-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.28.1-0ubuntu3.1
Architecture: amd64
CasperMD5CheckResult: pass
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Sun Oct 13 23:45:24 2024
InstallationDate: Installed on 2024-09-03 (40 days ago)
InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64 (20240827.1)
PackageArchitecture: all
ProcEnviron:
 LANG=pl_PL.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 XDG_RUNTIME_DIR=<set>
SourcePackage: ubuntu-release-upgrader
Symptom: release-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade noble wayland-session

** Attachment added: "Nagranie ekranu z 2024-10-13 23-56-20.webm"
   https://bugs.launchpad.net/bugs/2084399/+attachment/5827966/+files/Nagranie%20ekranu%20z%202024-10-13%2023-56-20.webm

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https://bugs.launchpad.net/bugs/2084399

Title:
  During an attempt to automatically update the software, the 'Software
  Updates' program freezes while downloading data. The 'Software
  Updates' program also freezes when trying to deselect items to avoid
  their update.

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  During an attempt to automatically update the software, the 'Software
  Updates' program freezes while downloading data. The 'Software
  Updates' program also freezes when trying to deselect items to avoid
  their update.

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: ubuntu-release-upgrader-core 1:24.04.22
  ProcVersionSignature: Ubuntu 6.8.0-45.45-generic 6.8.12
  Uname: Linux 6.8.0-45-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.28.1-0ubuntu3.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct 13 23:45:24 2024
  InstallationDate: Installed on 2024-09-03 (40 days ago)
  InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64 (20240827.1)
  PackageArchitecture: all
  ProcEnviron:
   LANG=pl_PL.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   XDG_RUNTIME_DIR=<set>
  SourcePackage: ubuntu-release-upgrader
  Symptom: release-upgrade
  UpgradeStatus: No upgrade log present (probably fresh install)

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