[Bug 2085601] Re: Skype freezes and crashes my laptop package grub-common 2.06-2ubuntu7.2 failed to install/upgrade: installed grub-common package post-installation script subprocess returned error exit status 1

Ubuntu Foundations Team Bug Bot 2085601 at bugs.launchpad.net
Fri Oct 25 08:26:37 UTC 2024


Thank you for taking the time to report this bug and helping to make
Ubuntu better.  Reviewing your dmesg attachment in this bug report it
seems that there is a problem with your hardware.  I recommend
performing a back up and then investigating the situation.  Measures you
might take include checking cable connections and using software tools
to investigate the health of your hardware.  In the event that is is not
in fact an error with your hardware please set the bug's status back to
New.  Thanks and good luck!

[This is an automated message.  I apologize if it reached you
inappropriately; please just reply to this message indicating so.]

** Tags added: hardware-error

** Changed in: grub2 (Ubuntu)
   Importance: Undecided => Low

** Changed in: grub2 (Ubuntu)
       Status: New => Invalid

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Title:
  Skype freezes and crashes my laptop package grub-common
  2.06-2ubuntu7.2 failed to install/upgrade: installed grub-common
  package post-installation script subprocess returned error exit status
  1

Status in grub2 package in Ubuntu:
  Invalid

Bug description:
  Each time this happens the most urgent matter is getting Skype back up and running. I have never had time to chase the cause.
  I recently (1 week ago) uninstalled and reinstalled Skype BUT, the freeze/crashes keep happening, sometime 3 times in one hour! Thank you for your attention in this matter. Oh, and I LOVE LINUX.

  ANSWERS:
  1) Description:	Ubuntu 22.04.5 LTS
  Release:	22.04

  2) Output of Terminal with or without sudo = N: Unable to locate package pkgname
  Could not find the answer in software center

  3) I expected to be able to have a NON freeze/Crash Skype session for
  a 2 hour period

  4)Multiple freezes and crashes with Skype AND NO other programs
  running - all browsers closed

  
  Cordially
  Todd Warren

  ProblemType: Package
  DistroRelease: Ubuntu 22.04
  Package: grub-common 2.06-2ubuntu7.2
  ProcVersionSignature: Ubuntu 6.8.0-47.47~22.04.1-generic 6.8.12
  Uname: Linux 6.8.0-47-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.20.11-0ubuntu82.6
  AptOrdering:
   gir1.2-webkit2-4.0:amd64: Install
   gir1.2-javascriptcoregtk-4.0:amd64: Install
   libwebkit2gtk-4.0-37:amd64: Install
   libjavascriptcoregtk-4.0-18:amd64: Install
   NULL: ConfigurePending
  Architecture: amd64
  CasperMD5CheckResult: pass
  Date: Fri Oct 25 09:15:31 2024
  ErrorMessage: installed grub-common package post-installation script subprocess returned error exit status 1
  InstallationDate: Installed on 2023-06-27 (485 days ago)
  InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223)
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-47-generic root=UUID=dee9819b-7f2f-4706-916e-db609237bb40 ro quiet splash vt.handoff=7
  Python3Details: /usr/bin/python3.10, Python 3.10.12, python3-minimal, 3.10.6-1~22.04.1
  PythonDetails: N/A
  RelatedPackageVersions:
   dpkg 1.21.1ubuntu2.3
   apt  2.4.13
  SourcePackage: grub2
  Title: package grub-common 2.06-2ubuntu7.2 failed to install/upgrade: installed grub-common package post-installation script subprocess returned error exit status 1
  UpgradeStatus: No upgrade log present (probably fresh install)

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