[Bug 2080264] Re: upgrade failure from 22.04 LTS to 24.04 LTS

[ironmikezero]

System76 built the PC. Ubuntu was the OEM OS. Only periodic updates &
upgrades per the auto-update were installed. If the 24,04 upgrade won't
work, I'll just keep using 22.04 for now. Thanks . . .

On Tue, Sep 10, 2024 at 12:25 PM Julian Andres Klode <
2080264 at bugs.launchpad.net> wrote:

> You have replaced several core system components with ones from a
> System76 Pop!OS development PPA, this is not something we can support.
>
> ** Changed in: ubuntu-release-upgrader (Ubuntu)
>        Status: New => Invalid
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2080264
>
> Title:
>   upgrade failure from 22.04 LTS to 24.04 LTS
>
> Status in ubuntu-release-upgrader package in Ubuntu:
>   Invalid
>
> Bug description:
>   I'm not tech savvy enough to understand bug or not?
>   (Gnome ver. 42.9)
>
>   Upgrade from 22.04 to 24.04 starts but fails, & displays:
>
>   Error msg - An unresolvable problem occurred while calculating the
>   upgrade.
>
>   This was likely caused by: * Unofficial software packages not provided
> by Ubuntu
>   Please use the tool 'ppa-purge' from the ppa-purge package to remove
> software from a Launchpad PPA and
>   try the upgrade again.
>
>   (tried, no joy)
>
>   If none of this applies, then please report this bug using the command
>   'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If you want
>   to investigate this yourself the log files in '/var/log/dist-upgrade'
>   will contain details about the upgrade. Specifically, look at
>   'main.log' and 'apt.log'.
>
>
>   Terminal does not appear to accept password (nothing appears as I type,
> although it seems to work) security measure?
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 22.04
>   Package: ubuntu-release-upgrader-core 1:22.04.19
>   Uname: Linux 6.9.3-76060903-generic x86_64
>   ApportVersion: 2.20.11-0ubuntu82.6
>   Architecture: amd64
>   CasperMD5CheckResult: unknown
>   CrashDB: ubuntu
>   CurrentDesktop: ubuntu:GNOME
>   Date: Tue Sep 10 10:27:07 2024
>   PackageArchitecture: all
>   ProcEnviron:
>    TERM=xterm-256color
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   SourcePackage: ubuntu-release-upgrader
>   UpgradeStatus: Upgraded to jammy on 2024-09-10 (0 days ago)
>   VarLogDistupgradeTermlog:
>
>   modified.conffile..etc.default.apport:
>    # set this to 0 to disable apport, or to 1 to enable it
>    # you can temporarily override this with
>    # sudo service apport start force_start=1
>    enabled=0
>   mtime.conffile..etc.default.apport: 2016-10-29T10:15:35.504000
>   mtime.conffile..etc.update-manager.release-upgrades:
> 2024-08-30T17:17:17.659878
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/2080264/+subscriptions
>
>

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubuntu-release-upgrader in
Ubuntu.
https://bugs.launchpad.net/bugs/2080264

Title:
  upgrade failure from 22.04 LTS to 24.04 LTS

Status in ubuntu-release-upgrader package in Ubuntu:
  Invalid

Bug description:
  I'm not tech savvy enough to understand bug or not?
  (Gnome ver. 42.9)  

  Upgrade from 22.04 to 24.04 starts but fails, & displays:

  Error msg - An unresolvable problem occurred while calculating the
  upgrade.

  This was likely caused by: * Unofficial software packages not provided by Ubuntu
  Please use the tool 'ppa-purge' from the ppa-purge package to remove software from a Launchpad PPA and 
  try the upgrade again.

  (tried, no joy)

  If none of this applies, then please report this bug using the command
  'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If you want
  to investigate this yourself the log files in '/var/log/dist-upgrade'
  will contain details about the upgrade. Specifically, look at
  'main.log' and 'apt.log'.

  
  Terminal does not appear to accept password (nothing appears as I type, although it seems to work) security measure?

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.19
  Uname: Linux 6.9.3-76060903-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.6
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Sep 10 10:27:07 2024
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to jammy on 2024-09-10 (0 days ago)
  VarLogDistupgradeTermlog:
   
  modified.conffile..etc.default.apport:
   # set this to 0 to disable apport, or to 1 to enable it
   # you can temporarily override this with
   # sudo service apport start force_start=1
   enabled=0
  mtime.conffile..etc.default.apport: 2016-10-29T10:15:35.504000
  mtime.conffile..etc.update-manager.release-upgrades: 2024-08-30T17:17:17.659878

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/2080264/+subscriptions