[Bug 2083120] [NEW] Unable to upgrade to 24.04 on System76 Laptop

[Mandala]

Public bug reported:

When I try to upgrade to 24.04 from 22.04 I receive the following error
on the command line from do-release-upgrade (it was essentially the same
error through the GUI). Note that the logs contain no obvious errors and
the only PPA enabled and unpurged is the one from System76:

Calculating the changes

Could not calculate the upgrade

An unresolvable problem occurred while calculating the upgrade.

This was likely caused by: 
* Unofficial software packages not provided by Ubuntu 
Please use the tool 'ppa-purge' from the ppa-purge 
package to remove software from a Launchpad PPA and 
try the upgrade again. 

If none of this applies, then please report this bug using the 
command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If 
you want to investigate this yourself the log files in 
'/var/log/dist-upgrade' will contain details about the upgrade. 
Specifically, look at 'main.log' and 'apt.log'. 


Restoring original system state

Aborting
Reading package lists... Done    
Building dependency tree... Done 
Reading state information... Done

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-release-upgrader-core 1:22.04.20
Uname: Linux 6.9.3-76060903-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82.6
Architecture: amd64
CasperMD5CheckResult: unknown
CrashDB: ubuntu
CurrentDesktop: XFCE
Date: Sat Sep 28 17:46:05 2024
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to jammy on 2024-09-28 (0 days ago)
VarLogDistupgradeAptHistorylog:
 Start-Date: 2024-09-28  17:37:53
 Requested-By: olek (1001)
 End-Date: 2024-09-28  17:37:53
VarLogDistupgradeApttermlog:
 Log started: 2024-09-28  17:37:53
 Log ended: 2024-09-28  17:37:53
modified.conffile..etc.default.apport:
 # set this to 0 to disable apport, or to 1 to enable it
 # you can temporarily override this with
 # sudo service apport start force_start=1
 enabled=0
mtime.conffile..etc.default.apport: 2016-02-22T16:57:43.348000

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade jammy third-party-packages

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https://bugs.launchpad.net/bugs/2083120

Title:
  Unable to upgrade to 24.04 on System76 Laptop

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  When I try to upgrade to 24.04 from 22.04 I receive the following
  error on the command line from do-release-upgrade (it was essentially
  the same error through the GUI). Note that the logs contain no obvious
  errors and the only PPA enabled and unpurged is the one from System76:

  Calculating the changes

  Could not calculate the upgrade

  An unresolvable problem occurred while calculating the upgrade.

  This was likely caused by: 
  * Unofficial software packages not provided by Ubuntu 
  Please use the tool 'ppa-purge' from the ppa-purge 
  package to remove software from a Launchpad PPA and 
  try the upgrade again. 

  If none of this applies, then please report this bug using the 
  command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If 
  you want to investigate this yourself the log files in 
  '/var/log/dist-upgrade' will contain details about the upgrade. 
  Specifically, look at 'main.log' and 'apt.log'. 

  
  Restoring original system state

  Aborting
  Reading package lists... Done    
  Building dependency tree... Done 
  Reading state information... Done

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.20
  Uname: Linux 6.9.3-76060903-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu82.6
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashDB: ubuntu
  CurrentDesktop: XFCE
  Date: Sat Sep 28 17:46:05 2024
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to jammy on 2024-09-28 (0 days ago)
  VarLogDistupgradeAptHistorylog:
   Start-Date: 2024-09-28  17:37:53
   Requested-By: olek (1001)
   End-Date: 2024-09-28  17:37:53
  VarLogDistupgradeApttermlog:
   Log started: 2024-09-28  17:37:53
   Log ended: 2024-09-28  17:37:53
  modified.conffile..etc.default.apport:
   # set this to 0 to disable apport, or to 1 to enable it
   # you can temporarily override this with
   # sudo service apport start force_start=1
   enabled=0
  mtime.conffile..etc.default.apport: 2016-02-22T16:57:43.348000

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