[Bug 2081075] Re: Upgrade button exits silently from 22.04 to 24.04

[Julian Andres Klode]

You are not authorized to execute this commannd

Sep 18 10:38:23 username-Virtual-Machine pkexec[6823]: username: Error
executing command as another user: Not authorized [USER=root]
[TTY=unknown] [CWD=/home/username] [COMMAND=/usr/bin/do-release-upgrade
--frontend=DistUpgradeViewGtk3
--env=DBUS_SESSION_BUS_ADDRESS=unix:path=/run/user/1000/bus,XDG_SESSION_TYPE=x11,XDG_CURRENT_DESKTOP=ubuntu:GNOME]

** Also affects: update-manager (Ubuntu)
   Importance: Undecided
       Status: New

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https://bugs.launchpad.net/bugs/2081075

Title:
  Upgrade button exits silently from 22.04 to 24.04

Status in ubuntu-release-upgrader package in Ubuntu:
  New
Status in update-manager package in Ubuntu:
  New

Bug description:
  Context: This is in Ubuntu 22.04 installed in Hyper-V from the Quick
  Start image.

  The update tool tells me all packages are up to date, however there is
  a new version, 24.04. If I click the upgrade button, the application
  quits silently. I don't know why it won't upgrade.

  EDIT: This message is in the journal error logs: 
  Sep 18 10:38:23 username-Virtual-Machine pkexec[6823]: username: Error executing command as another user: Not authorized [USER=root] [TTY=unknown] [CWD=/home/username] [COMMAND=/usr/bin/do-release-upgrade --frontend=DistUpgradeViewGtk3 --env=DBUS_SESSION_BUS_ADDRESS=unix:path=/run/user/1000/bus,XDG_SESSION_TYPE=x11,XDG_CURRENT_DESKTOP=ubuntu:GNOME]

  
  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.20
  ProcVersionSignature: Ubuntu 6.5.0-1025.26~22.04.1-azure 6.5.13
  Uname: Linux 6.5.0-1025-azure x86_64
  ApportVersion: 2.20.11-0ubuntu82.6
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashDB: ubuntu
  CrashReports:
   640:0:124:438528:2024-09-18 10:12:55.302577495 -0400:2024-09-18 10:13:05.327363563 -0400:/var/crash/xrdp.0.crash
   600:117:124:37:2024-09-18 10:13:06.179434094 -0400:2024-09-18 10:13:06.179434094 -0400:/var/crash/xrdp.0.uploaded
   644:0:124:0:2024-09-18 10:13:05.251357260 -0400:2024-09-18 10:13:05.251357260 -0400:/var/crash/xrdp.0.upload
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Sep 18 10:40:18 2024
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  Symptom: ubuntu-release-upgrader
  UpgradeStatus: No upgrade log present (probably fresh install)

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