[Bug 2107291] [NEW] Trying to install an arm 24.10 concept image on a Samsung Galaxy Book 4 Xplus Snapdragon chip

[Bob Treat]

Public bug reported:

Trying to install but crashes at keyboard detection. I know this device
is unsupported but didn't know if data was useful to you all.

ProblemType: Bug
DistroRelease: Ubuntu 24.10
Package: ubiquity 24.10.4
Uname: Linux 6.15.0-rc1-jg-3-qcom-x1e aarch64
ApportVersion: 2.30.0-0ubuntu4.2
Architecture: arm64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Sun Apr 13 14:33:58 2025
ImageMediaBuild: 20241007.1
ProcEnviron:
 LANG=en_US.UTF-8
 LC_NUMERIC=C.UTF-8
 PATH=(custom, no user)
 TERM=linux
 XDG_RUNTIME_DIR=<set>
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubiquity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug arm64 arm64-image oracular third-party-packages

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https://bugs.launchpad.net/bugs/2107291

Title:
  Trying to install an arm 24.10 concept image on a Samsung Galaxy Book
  4 Xplus Snapdragon chip

Status in ubiquity package in Ubuntu:
  New

Bug description:
  Trying to install but crashes at keyboard detection. I know this
  device is unsupported but didn't know if data was useful to you all.

  ProblemType: Bug
  DistroRelease: Ubuntu 24.10
  Package: ubiquity 24.10.4
  Uname: Linux 6.15.0-rc1-jg-3-qcom-x1e aarch64
  ApportVersion: 2.30.0-0ubuntu4.2
  Architecture: arm64
  CasperMD5CheckResult: unknown
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Apr 13 14:33:58 2025
  ImageMediaBuild: 20241007.1
  ProcEnviron:
   LANG=en_US.UTF-8
   LC_NUMERIC=C.UTF-8
   PATH=(custom, no user)
   TERM=linux
   XDG_RUNTIME_DIR=<set>
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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