[Bug 2107458] [NEW] Ubuntu 22.04.5 installer crashes on the certified platforms

Bin Li 2107458 at bugs.launchpad.net
Wed Apr 16 10:24:15 UTC 2025


Public bug reported:

Start the install process without a network, it will crash at the end.

ThinkPad P1 Gen 6, https://ubuntu.com/certified/202307-31850

And this issue is also on HP's platform.

https://askubuntu.com/questions/1541904/ubuntu-22-04-installer-crashes-
at-end-of-installation/1545852


Apr  8 15:29:43 ubuntu finish-install: W: Some index files failed to download. They have been ignored, or old ones used instead.
Apr  8 15:29:43 ubuntu plugininstall.py: Exception during installation:
Apr  8 15:29:43 ubuntu plugininstall.py: Traceback (most recent call last):
Apr  8 15:29:43 ubuntu plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 1856, in <module>
Apr  8 15:29:43 ubuntu plugininstall.py:     install.run()
Apr  8 15:29:43 ubuntu plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 61, in wrapper
Apr  8 15:29:43 ubuntu plugininstall.py:     func(self)
Apr  8 15:29:43 ubuntu plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 252, in run
Apr  8 15:29:43 ubuntu plugininstall.py:     self.install_restricted_extras()
Apr  8 15:29:43 ubuntu plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 1273, in install_restricted_extras
Apr  8 15:29:43 ubuntu plugininstall.py:     self.do_install(packages)
Apr  8 15:29:43 ubuntu plugininstall.py:   File "/usr/lib/ubiquity/ubiquity/install_misc.py", line 956, in do_install
Apr  8 15:29:43 ubuntu plugininstall.py:     mark_install(cache, to_install)
Apr  8 15:29:43 ubuntu plugininstall.py:   File "/usr/lib/ubiquity/ubiquity/install_misc.py", line 564, in mark_install
Apr  8 15:29:43 ubuntu plugininstall.py:     apt.ProblemResolver(cache).resolve_by_keep()
Apr  8 15:29:43 ubuntu plugininstall.py:   File "/usr/lib/python3/dist-packages/apt/cache.py", line 834, in resolve_by_keep
Apr  8 15:29:43 ubuntu plugininstall.py:     self._resolver.resolve_by_keep()
Apr  8 15:29:43 ubuntu plugininstall.py: apt_pkg.Error: E:Unable to correct problems, you have held broken packages.
Apr  8 15:29:43 ubuntu plugininstall.py:·

** Affects: ubiquity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: jira-sutton-1739

** Tags added: jira-sutton-1739

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https://bugs.launchpad.net/bugs/2107458

Title:
  Ubuntu 22.04.5 installer crashes on  the certified platforms

Status in ubiquity package in Ubuntu:
  New

Bug description:
  Start the install process without a network, it will crash at the end.

  ThinkPad P1 Gen 6, https://ubuntu.com/certified/202307-31850

  And this issue is also on HP's platform.

  https://askubuntu.com/questions/1541904/ubuntu-22-04-installer-
  crashes-at-end-of-installation/1545852

  
  Apr  8 15:29:43 ubuntu finish-install: W: Some index files failed to download. They have been ignored, or old ones used instead.
  Apr  8 15:29:43 ubuntu plugininstall.py: Exception during installation:
  Apr  8 15:29:43 ubuntu plugininstall.py: Traceback (most recent call last):
  Apr  8 15:29:43 ubuntu plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 1856, in <module>
  Apr  8 15:29:43 ubuntu plugininstall.py:     install.run()
  Apr  8 15:29:43 ubuntu plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 61, in wrapper
  Apr  8 15:29:43 ubuntu plugininstall.py:     func(self)
  Apr  8 15:29:43 ubuntu plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 252, in run
  Apr  8 15:29:43 ubuntu plugininstall.py:     self.install_restricted_extras()
  Apr  8 15:29:43 ubuntu plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 1273, in install_restricted_extras
  Apr  8 15:29:43 ubuntu plugininstall.py:     self.do_install(packages)
  Apr  8 15:29:43 ubuntu plugininstall.py:   File "/usr/lib/ubiquity/ubiquity/install_misc.py", line 956, in do_install
  Apr  8 15:29:43 ubuntu plugininstall.py:     mark_install(cache, to_install)
  Apr  8 15:29:43 ubuntu plugininstall.py:   File "/usr/lib/ubiquity/ubiquity/install_misc.py", line 564, in mark_install
  Apr  8 15:29:43 ubuntu plugininstall.py:     apt.ProblemResolver(cache).resolve_by_keep()
  Apr  8 15:29:43 ubuntu plugininstall.py:   File "/usr/lib/python3/dist-packages/apt/cache.py", line 834, in resolve_by_keep
  Apr  8 15:29:43 ubuntu plugininstall.py:     self._resolver.resolve_by_keep()
  Apr  8 15:29:43 ubuntu plugininstall.py: apt_pkg.Error: E:Unable to correct problems, you have held broken packages.
  Apr  8 15:29:43 ubuntu plugininstall.py:·

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