[Bug 2083554] Re: error: snap "subiquity" is not installed
Antoine Lassagne
2083554 at bugs.launchpad.net
Fri Apr 18 06:26:46 UTC 2025
Hi,
The build log does not say anything about the bug. I encountered it after booting on a live ISO, my serial console being spammed with these messages.
I applied this exact patch, generated a new ISO, and the problem disappeared.
I'm not 100% confident about it because the patch also involved other files (serial-getty for ex) that I did not have any problems with in the first place, or so I thought.
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https://bugs.launchpad.net/bugs/2083554
Title:
error: snap "subiquity" is not installed
Status in livecd-rootfs package in Ubuntu:
Fix Released
Status in livecd-rootfs source package in Noble:
New
Bug description:
[ Impact ]
* On arm64 Desktop install ISOs, the message `error: snap "subiquity"
is not installed` can be observed repeatedly.
[ Test Plan ]
* Testing something like this prior to merge to the archive is difficult. We can demonstrate that builds in a PPA succeed, but that fails to provide full confirmation that the resulting ISO is healthy.
* ???
[ Where problems could occur ]
* As usual, the risk is never zero
* We are deleting files not in use by the desktop install ISO. If this was done incorrectly, we could harm the install.
Original bug report follows.
---
On arm64, using the Oracular daily build "20241001", the message
`error: snap "subiquity" is not installed` can be observed repeatedly.
...
Oct 02 16:03:19 ubuntu systemd[1]: Started serial-getty at ttyAMA0.service - Subiquity, the installer for Ubuntu Server ttyAMA0.
Oct 02 16:03:19 ubuntu systemd[1]: serial-getty at ttyAMA0.service: Main process exited, code=exited, status=1/FAILURE
Oct 02 16:03:19 ubuntu systemd[1]: serial-getty at ttyAMA0.service: Failed with result 'exit-code'.
Oct 02 16:03:19 ubuntu systemd[1]: run-credentials-serial\x2dgetty\x40ttyAMA0.service.mount: Deactivated successfully.
Oct 02 16:03:20 ubuntu systemd[1]: serial-getty at ttyAMA0.service: Scheduled restart job, restart counter is at 3155.
Oct 02 16:03:20 ubuntu systemd[1]: Started serial-getty at ttyAMA0.service - Subiquity, the installer for Ubuntu Server ttyAMA0.
Oct 02 16:03:20 ubuntu systemd[1]: serial-getty at ttyAMA0.service: Main process exited, code=exited, status=1/FAILURE
Oct 02 16:03:20 ubuntu systemd[1]: serial-getty at ttyAMA0.service: Failed with result 'exit-code'.
Oct 02 16:03:20 ubuntu systemd[1]: run-credentials-serial\x2dgetty\x40ttyAMA0.service.mount: Deactivated successfully.
Oct 02 16:03:20 ubuntu systemd[1]: serial-getty at ttyAMA0.service: Scheduled restart job, restart counter is at 3156.
...
If `serial-getty at ttyAMA0.service` is masked, the situation improves.
References to the subiquity snap should be removed from chroot overlay files for Ubuntu Desktop.
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