[Bug 2105668] Re: Unable to upgrade from Ubuntu 22.04.5 to 24.04.2 using do-release-upgrade

[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: ubuntu-release-upgrader (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/2105668

Title:
  Unable to upgrade from Ubuntu 22.04.5 to 24.04.2 using do-release-
  upgrade

Status in ubuntu-release-upgrader package in Ubuntu:
  Confirmed

Bug description:
  Unable to upgrade from Ubuntu 22.04.5 to 24.04.2 using do-release-
  upgrade command.

  Yes, I've tried researching on Google and some say reinstall snapd and
  some say like remove pipewire ppa or something like that. I've tried
  everything that I found online still no luck. I tried reading the logs
  but I don't really understand what I'm looking at

  
  Reading cache

  Checking package manager
  Reading package lists... Done
  Building dependency tree... Done
  Reading state information... Done
  Get:1 https://apt.corretto.aws stable InRelease [10.7 kB]
  Hit https://download.docker.com/linux/ubuntu jammy InRelease
  Hit http://ports.ubuntu.com/ubuntu-ports jammy-security InRelease
  Hit http://iad-ad-3.clouds.ports.ubuntu.com/ubuntu-ports jammy InRelease
  Hit http://iad-ad-3.clouds.ports.ubuntu.com/ubuntu-ports jammy-updates InRelease
  Hit http://iad-ad-3.clouds.ports.ubuntu.com/ubuntu-ports jammy-backports InRelease
  Hit https://ppa.launchpadcontent.net/mozillateam/ppa/ubuntu jammy InRelease
  Hit https://esm.ubuntu.com/apps/ubuntu jammy-apps-security InRelease
  Hit https://esm.ubuntu.com/apps/ubuntu jammy-apps-updates InRelease
  Hit https://esm.ubuntu.com/infra/ubuntu jammy-infra-security InRelease
  Hit https://esm.ubuntu.com/infra/ubuntu jammy-infra-updates InRelease
  Fetched 10.7 kB in 0s (0 B/s)
  Reading package lists... Done
  Building dependency tree... Done
  Reading state information... Done

  Checking for installed snaps

  Calculating snap size requirements

  Updating repository information

  Third party sources disabled

  Some third party entries in your sources.list were disabled. You can
  re-enable them after the upgrade with the 'software-properties' tool
  or your package manager.

  To continue please press [ENTER]

  Get:1 https://apt.corretto.aws stable InRelease [10.7 kB]
  Hit https://download.docker.com/linux/ubuntu jammy InRelease
  Hit https://esm.ubuntu.com/apps/ubuntu noble-apps-security InRelease
  Hit https://esm.ubuntu.com/apps/ubuntu noble-apps-updates InRelease
  Hit https://esm.ubuntu.com/infra/ubuntu noble-infra-security InRelease
  Hit http://ports.ubuntu.com/ubuntu-ports noble-security InRelease
  Hit http://iad-ad-3.clouds.ports.ubuntu.com/ubuntu-ports noble InRelease
  Hit https://esm.ubuntu.com/infra/ubuntu noble-infra-updates InRelease
  Hit http://iad-ad-3.clouds.ports.ubuntu.com/ubuntu-ports noble-updates InRelease
  Hit http://iad-ad-3.clouds.ports.ubuntu.com/ubuntu-ports noble-backports InRelease
  Fetched 10.7 kB in 0s (0 B/s)

  Checking package manager
  Reading package lists... Done
  Building dependency tree... Done
  Reading state information... Done

  Calculating the changes

  Calculating the changes

  Could not calculate the upgrade

  An unresolvable problem occurred while calculating the upgrade.

  The package 'update-manager' is marked for removal but it is in the
  removal deny list.

  If none of this applies, then please report this bug using the
  command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If
  you want to investigate this yourself the log files in
  '/var/log/dist-upgrade' will contain details about the upgrade.
  Specifically, look at 'main.log' and 'apt.log'.

  
  Restoring original system state

  Aborting
  Reading package lists... Done
  Building dependency tree... Done
  Reading state information... Done
  === Command detached from window (Mon Mar 31 19:30:45 2025) ===
  === Command terminated with exit status 1 (Mon Mar 31 19:30:55 2025) ===

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.20
  ProcVersionSignature: Ubuntu 6.8.0-1023.24~22.04.1-oracle 6.8.12
  Uname: Linux 6.8.0-1023-oracle aarch64
  ApportVersion: 2.20.11-0ubuntu82.6
  Architecture: arm64
  CasperMD5CheckResult: unknown
  CloudArchitecture: aarch64
  CloudID: oracle
  CloudName: oracle
  CloudPlatform: oracle
  CloudSubPlatform: metadata (http://169.254.169.254/opc/v2/)
  CrashDB: ubuntu
  CrashReports: 640:0:126:35724:2025-03-31 19:23:13.161608151 +0000:2025-03-31 19:23:13.160608151 +0000:/var/crash/_usr_bin_networkd-dispatcher.0.crash
  Date: Mon Mar 31 19:25:55 2025
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=C.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to jammy on 2025-03-31 (0 days ago)
  VarLogDistupgradeAptlog:
   Log time: 2025-03-31 19:25:24.099025
   Log time: 2025-03-31 19:25:27.795549
   Log time: 2025-03-31 19:25:46.411532

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