[Bug 2120274] Re: Ubuntu 24.04 Fails to INstall

[tomdean]

On 8/11/25 02:25, paulw2u wrote:
> You twice mention Ubuntu 24.04 and once refer to Ubuntu 25.04. Ubiquity
> is not the installer for either of those releases. The logs that have
> been automatically attached to this bug report refer to an installation
> of Ubuntu 20.04 and an upgrade to Ubuntu 22.04.
> 
> If you are trying to report a failed attempt to install Ubuntu 24.04
> then this bug report should be closed and a new one raised against
> 'ubuntu-desktop-provision'
> 
> ** Changed in: ubiquity (Ubuntu)
>         Status: New => Incomplete
> 

History:

I attempted to install Ubuntu 24.04 on this machine and failed.

The initial Ubuntu installation on this machine was 20.04 in May, 2021. 
It was upgraded to 22.04 with do-release-upgrade in May of 2023.

What I did:

I used a known good USB card in the attempt to install 24.04.

On this machine, running Ubuntu 22.04, I tried two times with two 
different USB cards to install Ubuntu 24.04. The first was created using 
dd. The second was created using rufus on windows 11.

I had earlier used one of these cards to install Ubuntu 25.04 on a spare 
SSD. So that SD card was known to be good. I am not running 25.04.

In both of my attempts to install Ubuntu 24.04, the same thing happened:

   After boot, the splash screen was displayed with the 'Microsoft'
   wheelie. The LED on the USB device blinks, indicating access.

   After a few seconds, the screen goes black and the LED continues to
   blink for ~20 seconds or so and then stops.

   for the next 20 minutes, no activity. Can not ping the machine.

On this machine, running Ubuntu 22.04, I tried to report a bug against 
'ubuntu-desktop-provision' but apport-bug complained I was attempting to 
report about a package that was not installed.

 > apport-bug ubuntu-desktop-provision
dpkg-query: no packages found matching ubuntu-desktop-provision

 From my end, the only report I can make is this one, against
'installer'

I can not install Ubuntu 24.04.

Tom Dean

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https://bugs.launchpad.net/bugs/2120274

Title:
  Ubuntu 24.04 Fails to INstall

Status in ubiquity package in Ubuntu:
  Incomplete

Bug description:
  The Ubuntu 24.04 iso fails during install. The USB drive works with
  25.04 but not 24.04.

  After boot, the splash screen is displayed with the 'Microsoft'
  wheelie. The LED on the USB device blinks, indicating access.

  After a few seconds, the screen goes black and the LED continues to
  blink for ~20 seconds or so and then stops.

  for the next 20 minutes, no activity. Can not ping the machine.

  Tom Dean

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubiquity (not installed)
  ProcVersionSignature: Ubuntu 6.8.0-65.68~22.04.1-generic 6.8.12
  Uname: Linux 6.8.0-65-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu82.10
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CurrentDesktop: GNOME
  Date: Sun Aug 10 22:35:19 2025
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed maybe-ubiquity quiet splash ---
  InstallationDate: Installed on 2021-05-10 (1553 days ago)
  InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
  SourcePackage: ubiquity
  Symptom: installer
  UpgradeStatus: No upgrade log present (probably fresh install)

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