[Bug 2120651] [NEW] Cannot Update from ubuntu22 to ubuntu24

[Niels Schlegel]

Public bug reported:

During update from ubuntu22 to ubuntu24 stable release the update failed
with the attached error message

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-release-upgrader-core 1:22.04.20
ProcVersionSignature: Ubuntu 6.8.0-65.68~22.04.1-generic 6.8.12
Uname: Linux 6.8.0-65-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.10
Architecture: amd64
CasperMD5CheckResult: unknown
CrashDB: ubuntu
CrashReports:
 640:1001:125:90170476:2025-08-13 17:12:07.137953281 +0200:2025-08-13 17:12:08.137953281 +0200:/var/crash/_opt_ros_humble_lib_rviz2_rviz2.1001.crash
 640:1001:125:43412:2025-08-13 14:38:50.774972438 +0200:2025-08-13 14:38:51.774972438 +0200:/var/crash/_opt_ros_humble_bin_ros2.1001.crash
 640:1001:125:50343:2025-08-13 17:18:52.769872665 +0200:2025-08-13 17:18:53.769872665 +0200:/var/crash/_opt_ros_humble_lib_joint_state_publisher_joint_state_publisher.1001.crash
 640:1001:125:14391924:2025-08-13 17:44:37.160640001 +0200:2025-08-13 17:44:38.160640001 +0200:/var/crash/_opt_ros_humble_lib_robot_state_publisher_robot_state_publisher.1001.crash
CurrentDesktop: ubuntu:GNOME
Date: Thu Aug 14 15:44:49 2025
InstallationDate: Installed on 2023-09-19 (695 days ago)
InstallationMedia: Ubuntu 20.04.6 LTS "Focal Fossa" - Release amd64 (20230316)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to jammy on 2025-08-14 (0 days ago)
VarLogDistupgradeTermlog:

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade jammy

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https://bugs.launchpad.net/bugs/2120651

Title:
  Cannot Update from ubuntu22 to ubuntu24

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  During update from ubuntu22 to ubuntu24 stable release the update
  failed with the attached error message

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.20
  ProcVersionSignature: Ubuntu 6.8.0-65.68~22.04.1-generic 6.8.12
  Uname: Linux 6.8.0-65-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.10
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashDB: ubuntu
  CrashReports:
   640:1001:125:90170476:2025-08-13 17:12:07.137953281 +0200:2025-08-13 17:12:08.137953281 +0200:/var/crash/_opt_ros_humble_lib_rviz2_rviz2.1001.crash
   640:1001:125:43412:2025-08-13 14:38:50.774972438 +0200:2025-08-13 14:38:51.774972438 +0200:/var/crash/_opt_ros_humble_bin_ros2.1001.crash
   640:1001:125:50343:2025-08-13 17:18:52.769872665 +0200:2025-08-13 17:18:53.769872665 +0200:/var/crash/_opt_ros_humble_lib_joint_state_publisher_joint_state_publisher.1001.crash
   640:1001:125:14391924:2025-08-13 17:44:37.160640001 +0200:2025-08-13 17:44:38.160640001 +0200:/var/crash/_opt_ros_humble_lib_robot_state_publisher_robot_state_publisher.1001.crash
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Aug 14 15:44:49 2025
  InstallationDate: Installed on 2023-09-19 (695 days ago)
  InstallationMedia: Ubuntu 20.04.6 LTS "Focal Fossa" - Release amd64 (20230316)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to jammy on 2025-08-14 (0 days ago)
  VarLogDistupgradeTermlog:

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