[Bug 2121320] [NEW] Upgrades prevent booting

[Jim]

Public bug reported:

GigaByte Mobo, AMD with 8 cores. PC.

This is difficult to describe fully. What happened was I could not get
Ubuntu 24.04 to 24.10 to 25.04 upgrade path to work starting last
November '24. Multiple attempts ended with some sort of error each time.
I keep full backups by cloning so I was always able to just install my
clone, update the changed files and get back to normal. Recently, two
auto-updates caused the Red-Screen-Of-Death (RSOD) to show up during
booting to kernel 6.14.0-24 and then to 6.14.0-27  (was at 6.11.0-29
before each update which occurred at different times). Asked for help at
askubuntu but never got an answer that worked to allow booting. So I
burned a live 25.04 thumb drive and just installed a new copy of Ubuntu.
However, this is where the bug report comes in.

Possible BUG: With 25.04 running and booting alone just fine, if I
attached the cloned HDD with the RSOD in order to copy my files, despite
which HDD I told BIOS to boot from, instead of booting I get a "No boot
drive found" error message just after the BIOS splash screen. This tells
me that the RSOD is somehow overriding the BIOS settings because there
WAS a bootable drive. In fact both of them booted alone, and the drive
with the 6.14.0-27 drive would display GRUB and I could boot to
6.11.0-29 if I chose that option.

I was attaching both drives because I wanted to copy my files to the new
installed 25.04 OS drive. Eventually I used my cloning tool attached to
a USB port and was able to copy everything in HOME to the upgraded
25.04.

See this askubutu link for pics and further info:
https://askubuntu.com/questions/1554324/auto-update-will-not-boot-goes-
to-the-red-screen-of-death

ProblemType: Bug
DistroRelease: Ubuntu 25.04
Package: ubuntu-release-upgrader-core 1:25.04.18
ProcVersionSignature: Ubuntu 6.14.0-28.28-generic 6.14.8
Uname: Linux 6.14.0-28-generic x86_64
ApportVersion: 2.32.0-0ubuntu5.3
Architecture: amd64
CasperMD5CheckResult: pass
CrashDB: ubuntu
CurrentDesktop: MATE
Date: Sun Aug 24 11:28:13 2025
InstallationDate: Installed on 2025-08-18 (7 days ago)
InstallationMedia: Ubuntu 25.04 "Plucky Puffin" - Release amd64 (20250415.3)
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
SourcePackage: ubuntu-release-upgrader
Symptom: dist-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade plucky

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https://bugs.launchpad.net/bugs/2121320

Title:
  Upgrades prevent booting

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  GigaByte Mobo, AMD with 8 cores. PC.

  This is difficult to describe fully. What happened was I could not get
  Ubuntu 24.04 to 24.10 to 25.04 upgrade path to work starting last
  November '24. Multiple attempts ended with some sort of error each
  time. I keep full backups by cloning so I was always able to just
  install my clone, update the changed files and get back to normal.
  Recently, two auto-updates caused the Red-Screen-Of-Death (RSOD) to
  show up during booting to kernel 6.14.0-24 and then to 6.14.0-27  (was
  at 6.11.0-29 before each update which occurred at different times).
  Asked for help at askubuntu but never got an answer that worked to
  allow booting. So I burned a live 25.04 thumb drive and just installed
  a new copy of Ubuntu. However, this is where the bug report comes in.

  Possible BUG: With 25.04 running and booting alone just fine, if I
  attached the cloned HDD with the RSOD in order to copy my files,
  despite which HDD I told BIOS to boot from, instead of booting I get a
  "No boot drive found" error message just after the BIOS splash screen.
  This tells me that the RSOD is somehow overriding the BIOS settings
  because there WAS a bootable drive. In fact both of them booted alone,
  and the drive with the 6.14.0-27 drive would display GRUB and I could
  boot to 6.11.0-29 if I chose that option.

  I was attaching both drives because I wanted to copy my files to the
  new installed 25.04 OS drive. Eventually I used my cloning tool
  attached to a USB port and was able to copy everything in HOME to the
  upgraded 25.04.

  See this askubutu link for pics and further info:
  https://askubuntu.com/questions/1554324/auto-update-will-not-boot-
  goes-to-the-red-screen-of-death

  ProblemType: Bug
  DistroRelease: Ubuntu 25.04
  Package: ubuntu-release-upgrader-core 1:25.04.18
  ProcVersionSignature: Ubuntu 6.14.0-28.28-generic 6.14.8
  Uname: Linux 6.14.0-28-generic x86_64
  ApportVersion: 2.32.0-0ubuntu5.3
  Architecture: amd64
  CasperMD5CheckResult: pass
  CrashDB: ubuntu
  CurrentDesktop: MATE
  Date: Sun Aug 24 11:28:13 2025
  InstallationDate: Installed on 2025-08-18 (7 days ago)
  InstallationMedia: Ubuntu 25.04 "Plucky Puffin" - Release amd64 (20250415.3)
  PackageArchitecture: all
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
   XDG_RUNTIME_DIR=<set>
  SourcePackage: ubuntu-release-upgrader
  Symptom: dist-upgrade
  UpgradeStatus: No upgrade log present (probably fresh install)

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