[Bug 2090834] Re: vboxpostinstall.sh returned non-zero exit status 1.
Olivier Gayot
2090834 at bugs.launchpad.net
Mon Dec 15 16:46:36 UTC 2025
** Merge proposal linked:
https://code.launchpad.net/~ogayot/curtin/+git/curtin/+merge/496404
** Changed in: curtin (Ubuntu Noble)
Status: New => In Progress
** Changed in: curtin (Ubuntu Noble)
Assignee: (unassigned) => Olivier Gayot (ogayot)
** Changed in: curtin
Assignee: (unassigned) => Olivier Gayot (ogayot)
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https://bugs.launchpad.net/bugs/2090834
Title:
vboxpostinstall.sh returned non-zero exit status 1.
Status in curtin:
Fix Committed
Status in ubuntu-desktop-provision:
Triaged
Status in Virtualbox:
Unknown
Status in curtin package in Ubuntu:
Fix Committed
Status in subiquity package in Ubuntu:
Fix Committed
Status in virtualbox package in Ubuntu:
New
Status in curtin source package in Noble:
In Progress
Status in subiquity source package in Noble:
Triaged
Status in virtualbox source package in Noble:
New
Status in curtin source package in Resolute:
Fix Committed
Status in subiquity source package in Resolute:
Fix Committed
Status in virtualbox source package in Resolute:
New
Bug description:
[Description]
We have multiple private bug reports where people try to install Ubuntu 24.04 using virtualbox (with Guest Additions) but vboxpostinstall.sh fails.
After investigating, I found out that vboxpostinstall.sh indirectly
relies on usermod to add the `vboxuser` user to a group (vboxuser is
the default username for VirtualBox unattended installations but can
be changed by when creating the VM).
We know for a fact that Subiquity-based installers do not create users
until first boot so using usermod in a postinstall scripts doesn't
work.
[Plan of actions]
1. [x] Introduce support in the identity section for creating users before firstboot in devel series (i.e., resolute)
2. [x] Open a PR in virtualbox to make sure they create the user using the identity section, not cloud-init's user-data.
3. [ ] Backport the Subiquity changes to ubuntu/noble so that 24.04.4 can be installed unattended (provided a patched version of VirtualBox is used).
[How to reproduce]
* Setup an Ubuntu host system running questing (i.e., 25.10) or more recent. On older Ubuntu running VirtualBox < 7.1, unattended install for Ubuntu isn't supported at all.
* Install the following packages:
- virtualbox
- virtualbox-guest-additions-iso
* Start VirtualBox and create a new VM:
* Select an Ubuntu ISO, such as ubuntu-24.04.3-live-server-amd64.iso
* [x] Proceed with Unattended Installation
* Specify a password (twice)
* [x] Install Guest Additions
* The default ISO should automatically be picked up for the guest additions if virtualbox-guest-additions-iso is installed)
* If installing Ubuntu Desktop, bump the memory (8 GiB recommended)
* Click on "Finish" to start the installation
* After some time, it fails.
* The logs show that vboxpostinstall.sh --direct fails with status 1.
* In the journal, you should see that something (i.e., usermod) failed with `"vboxuser" user does not exist`
[Testing for 26.04 guest]
* Requirements
- [ ] The host must run a version of VirtualBox that includes https://github.com/VirtualBox/virtualbox/pull/439.
* Run the steps described in [How to reproduce] but use the resolute live server (or desktop) daily ISO and observe a successful installation.
[Testing for 24.04 guest]
* Requirements
- [ ] Wait until a daily ISO of noble with support for user-creation before first boot is available.
- [ ] The host must run a version of VirtualBox that includes https://github.com/VirtualBox/virtualbox/pull/439.
* Run the steps described in [How to reproduce] but use the resolute live server (or desktop) daily ISO and observe a successful installation.
[Workaround]
https://bugs.launchpad.net/subiquity/+bug/2090834/comments/7
[Additional info]
Bug reports all have:
* CasperMD5CheckResult: fail
So they all ended up closed automatically. I created an exception so
that such reports would not automatically get closed if they also
have:
* CasperMD5CheckMismatches: ./boot/grub/grub.cfg
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