[Bug 1840548] Re: Installer hangs on iMac Pro (2017)

Simon Quigley 1840548 at bugs.launchpad.net
Sat Feb 22 08:26:28 UTC 2025


** Changed in: ubiquity (Ubuntu)
       Status: New => Won't Fix

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Title:
  Installer hangs on iMac Pro (2017)

Status in ubiquity package in Ubuntu:
  Won't Fix

Bug description:
  Hi,
  I'm trying to install Ubuntu on an iMac Pro 2017 (32GB Ram, 1TB SSD, Radeon Pro Vega 64 with 16GB VRam) using the latest desktop ISO (ubuntu-19.04-desktop-amd64.iso) but the installer hangs very early.

  Steps to reproduce

  1) Burn the ISO to a DVD or USB stick

  2) From the system (EFI) OS chooser select the CD or USB device with
  the Ubuntu distribution. The GRUB screen correctly pops up.

  3) Select "Install Ubuntu" (or "Try Ubuntu", or "Install Ubuntu (Safe
  graphics)", or "Try Ubuntu (Safe graphics)", the result is always the
  same) and hit the Enter Key

  Expected behavior: The installation process should start

  Actual behavior: The screen goes fully blank and the system freezes

  Since the system hangs so early, I'm not sure the culprit is Ubiquity
  or the kernel

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