[Bug 2093089] [NEW] can't update to ubuntu 24.04 from kde 6

[Oussama]

Public bug reported:

I get "Could not calculate the upgrade
An unresolvable problem occurred while calculating the upgrade. This was likely caused by:* Unofficial software packages not provided by Ubuntu Please use the tool 'ppa- purge' from the ppa-purge package to remove software from a Launchpad PPA and try the upgrade again. If none of this applies, then please report this bug using the command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If you want to investigate this yourself the log files in '/var/log/ dist-upgrade' will contain details about the upgrade. Specifically, look at 'main.log' and 'apt.log'."

ProblemType: Bug
DistroRelease: KDE neon 22.04
Package: ubuntu-release-upgrader-core 1:22.04.20+p22.04+vrelease+git20240917.0341 [origin: user jammy]
ProcVersionSignature: Ubuntu 6.8.0-50.51~22.04.1-generic 6.8.12
Uname: Linux 6.8.0-50-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.6
Architecture: amd64
CasperMD5CheckResult: pass
CrashDB: ubuntu
CrashReports: 640:0:124:190335:2025-01-06 10:36:32.577835831 +0100:2025-01-06 10:36:32.577835831 +0100:/var/crash/_usr_bin_do-release-upgrade.0.crash
CurrentDesktop: KDE
Date: Mon Jan  6 10:46:11 2025
InstallationDate: Installed on 2024-12-19 (17 days ago)
InstallationMedia: Ubuntu 22.04.4 LTS "Jammy Jellyfish" - Release amd64 (20240220)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to jammy on 2025-01-06 (0 days ago)
VarLogDistupgradeTermlog:

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade jammy third-party-packages

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https://bugs.launchpad.net/bugs/2093089

Title:
  can't update to ubuntu 24.04 from kde 6

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  I get "Could not calculate the upgrade
  An unresolvable problem occurred while calculating the upgrade. This was likely caused by:* Unofficial software packages not provided by Ubuntu Please use the tool 'ppa- purge' from the ppa-purge package to remove software from a Launchpad PPA and try the upgrade again. If none of this applies, then please report this bug using the command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If you want to investigate this yourself the log files in '/var/log/ dist-upgrade' will contain details about the upgrade. Specifically, look at 'main.log' and 'apt.log'."

  ProblemType: Bug
  DistroRelease: KDE neon 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.20+p22.04+vrelease+git20240917.0341 [origin: user jammy]
  ProcVersionSignature: Ubuntu 6.8.0-50.51~22.04.1-generic 6.8.12
  Uname: Linux 6.8.0-50-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.6
  Architecture: amd64
  CasperMD5CheckResult: pass
  CrashDB: ubuntu
  CrashReports: 640:0:124:190335:2025-01-06 10:36:32.577835831 +0100:2025-01-06 10:36:32.577835831 +0100:/var/crash/_usr_bin_do-release-upgrade.0.crash
  CurrentDesktop: KDE
  Date: Mon Jan  6 10:46:11 2025
  InstallationDate: Installed on 2024-12-19 (17 days ago)
  InstallationMedia: Ubuntu 22.04.4 LTS "Jammy Jellyfish" - Release amd64 (20240220)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to jammy on 2025-01-06 (0 days ago)
  VarLogDistupgradeTermlog:

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