[Bug 2093246] Re: The computer freezes and is no longer operable after a while.

[Thomas Manthey]

I also have some additional information that may help to narrow down the cause of the error:
If the VLC media player is running in the background, which prevents the power-down states, the computer can be woken up again by moving the mouse, even after a long time. However, the internal display then goes dark after a brief ‘flicker’.
A similar state is achieved if you wait 5 minutes after dimming the internal display and do not move the mouse immediately. In this case, the internal display only returns to normal brightness when a key (brighter/darker) is pressed on the keyboard.
The external display connected via HDMI works perfectly.

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https://bugs.launchpad.net/bugs/2093246

Title:
  The computer freezes and is no longer operable after a while.

Status in ubiquity package in Ubuntu:
  New

Bug description:
  How to run Ubuntu on a HP-Victus (I7-Cpu + Geforce RTX GPU)?
  I have already tested some things from forums, but unfortunately Ubuntu 22.04 still does not run stable on this hardware.
  I have already tested the kernel boot options idle=nomsi, idle=nomwait and intel_pstate=disable. Whereby intel_pstate=disable gave the best stability.
  If the computer dims the screen after several minutes without moving the mouse, it cannot be ‘woken up’ again either by the external mouse or by pressing any key. The only option is to press and hold the power button.
  I use the following version:
  Linux hp-Victus-by-HP-Gaming-Laptop-16-r0xxx 6.8.0-50-generic #51~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Thu Nov 21 12:03:03 UTC 2 x86_64 x86_64 x86_64 GNU/Linux

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubiquity 22.04.20
  ProcVersionSignature: Ubuntu 6.8.0-50.51~22.04.1-generic 6.8.12
  Uname: Linux 6.8.0-50-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.6
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Jan  8 11:49:07 2025
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed maybe-ubiquity quiet splash ---
  InstallationDate: Installed on 2024-12-21 (17 days ago)
  InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  RebootRequiredPkgs: Error: path contained symlinks.
  SourcePackage: ubiquity
  Symptom: installation
  UpgradeStatus: Upgraded to jammy on 2024-12-23 (15 days ago)

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