[Bug 2055054] Re: package udev 249.11-0ubuntu3.12 failed to install/upgrade: installed udev package post-installation script subprocess returned error exit status 1

[Barbara Burkhardt]

Hi,
I'm a user; not a developer.  I simply respond to the pop-up window to 
install/update my OS.  This problem occurred as a result of clicking on 
the button to go ahead with the update.  My settings for updates are:
- Snap package updates are checked routinely and installed automatically.
- For other packages, this system has Basic Security Maintenance
- Subscribed to: All Updates
- Automatically check for updates: Daily
- When there are security updates: Download and install automatically
- When there are other updates: Display weekly
- Notify me of a new Ubuntu version: for long-tem support versions

My laptop:
- Memory: 8.0 GiB
- Processor: Intel® Core™ i7-3610QM CPU @ 2.30GHz × 8
- Graphics: GeForce GT 630M/PCIe/SSE2 / GeForce GT 630M/PCIe/SSE2
- Disk capacity: 1.0 TB
- OS name: Ubuntu 22.04.5 LTS        <=== currently running
- OS type: 64-bit
- GNOME version: 42.9
- Windowing system: X11

This bug report is almost a year old now and I don't have any way of 
spinning up a new Ubuntu VM.


On 1/16/25 3:05 AM, Skia wrote:
> Hi,
>
> Could you please provide the exact steps that you took to reproduce the issue? For example, spin up a new Ubuntu VM and come with a scenario of precisely what you did, then if it reproduces the issue correctly, post it here.
> Without a reproducer, it's very hard to work on bugs.
>
> Thanks
>
>
> ** Changed in: systemd (Ubuntu)
>         Status: Confirmed => Incomplete
>

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https://bugs.launchpad.net/bugs/2055054

Title:
  package udev 249.11-0ubuntu3.12 failed to install/upgrade: installed
  udev package post-installation script subprocess returned error exit
  status 1

Status in systemd package in Ubuntu:
  Incomplete

Bug description:
  Following this problem, the computer can still be used.  However,
  after the lock screen goes into effect due to inactivity, the
  following attempt to login fails.  After entering the system password,
  the screen just sits there and no login occurs.  The only way to get
  out of this situation is to powerdown the computer which creates other
  problems with files that had remained opened.

  ProblemType: Package
  DistroRelease: Ubuntu 22.04
  Package: udev 249.11-0ubuntu3.12
  ProcVersionSignature: Ubuntu 5.15.0-97.107-generic 5.15.136
  Uname: Linux 5.15.0-97-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu82.5
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CustomUdevRuleFiles: 70-snap.snapd-desktop-integration.rules 70-snap.quadrapassel.rules 70-snap.tetris.rules 70-snap.gimp.rules 70-snap.gnome-calculator.rules 70-snap.firefox.rules 70-snap.snap-store.rules 70-snap.core.rules 70-snap.freecell-solitaire.rules 70-snap.warble.rules
  Date: Sun Feb 25 17:49:07 2024
  ErrorMessage: installed udev package post-installation script subprocess returned error exit status 1
  InstallationDate: Installed on 2019-12-01 (1548 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-97-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
  Python3Details: /usr/bin/python3.10, Python 3.10.12, python3-minimal, 3.10.6-1~22.04
  PythonDetails: N/A
  RelatedPackageVersions:
   dpkg 1.21.1ubuntu2.2
   apt  2.4.11
  SourcePackage: systemd
  Title: package udev 249.11-0ubuntu3.12 failed to install/upgrade: installed udev package post-installation script subprocess returned error exit status 1
  UpgradeStatus: Upgraded to jammy on 2022-08-22 (552 days ago)
  dmi.bios.date: 10/03/2013
  dmi.bios.release: 15.41
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.29
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 181D
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 52.24
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.ec.firmware.release: 52.24
  dmi.modalias: dmi:bvnInsyde:bvrF.29:bd10/03/2013:br15.41:efr52.24:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvr078F100000205720000620100:rvnHewlett-Packard:rn181D:rvr52.24:cvnHewlett-Packard:ct10:cvrChassisVersion:skuA3F79AV:
  dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV
  dmi.product.name: HP Pavilion dv7 Notebook PC
  dmi.product.sku: A3F79AV
  dmi.product.version: 078F100000205720000620100
  dmi.sys.vendor: Hewlett-Packard

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