[Bug 2096327] Re: Ubuntu-bug crashes with error in apport-gtk

[Peter Selinger]

I got the same bug. I tried to report a bug with ubuntu-bug linux-
image-6.8.0-51-generic. After collecting the relevant information, it
got to "Uploading problem information" and reached the oddly specific
99.99070194034717% progress amount, then crashed with the following
error. It is reproducible, i.e., happens every time.

*** Send problem report to the developers?

After the problem report has been sent, please fill out the form in the
automatically opened web browser.

What would you like to do? Your options are:
  S: Send report (2.1 MB)
  V: View report
  K: Keep report file for sending later or copying to somewhere else
  I: Cancel and ignore future crashes of this program version
  C: Cancel
Please choose (S/V/K/I/C): s

*** Uploading problem information

The collected information is being sent to the bug tracking system.
This might take a few minutes.

99.99070194034717%Traceback (most recent call last):
  File "/usr/bin/apport-cli", line 418, in <module>
    if not app.run_argv():
           ^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/apport/ui.py", line 917, in run_argv
    return self.run_report_bug()
           ^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/apport/ui.py", line 740, in run_report_bug
    self.file_report()
  File "/usr/lib/python3/dist-packages/apport/ui.py", line 1788, in file_report
    upthread.exc_raise()
  File "/usr/lib/python3/dist-packages/apport/REThread.py", line 67, in exc_raise
    raise self._exception[1].with_traceback(self._exception[2])
  File "/usr/lib/python3/dist-packages/apport/REThread.py", line 42, in run
    self._retval = self.__target(*self.__args, **self.__kwargs)
                   ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/apport/crashdb_impl/launchpad.py", line 222, in upload
    ticket = upload_blob(blob_file, progress_callback, hostname=self.get_hostname())
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/apport/crashdb_impl/launchpad.py", line 1246, in upload_blob
    assert ticket
           ^^^^^^
AssertionError

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to apport in Ubuntu.
https://bugs.launchpad.net/bugs/2096327

Title:
  Ubuntu-bug crashes with error in apport-gtk

Status in apport package in Ubuntu:
  Confirmed

Bug description:
  The tale is slightly convoluted. After doing an "apt upgrade"
  yesterday, xsane and simple-scan started failing: scanner detected,
  but could not scan. Trying to report it with ubuntu-bug then crashed
  with the following error:

  $ sudo ubuntu-bug simple-scan
  Traceback (most recent call last):
    File "/usr/share/apport/apport-gtk", line 650, in <module>
      app.run_argv()
    File "/usr/lib/python3/dist-packages/apport/ui.py", line 917, in run_argv
      return self.run_report_bug()
             ^^^^^^^^^^^^^^^^^^^^^
    File "/usr/lib/python3/dist-packages/apport/ui.py", line 740, in run_report_bug
      self.file_report()
    File "/usr/lib/python3/dist-packages/apport/ui.py", line 1788, in file_report
      upthread.exc_raise()
    File "/usr/lib/python3/dist-packages/apport/REThread.py", line 67, in exc_raise
      raise self._exception[1].with_traceback(self._exception[2])
    File "/usr/lib/python3/dist-packages/apport/REThread.py", line 42, in run
      self._retval = self.__target(*self.__args, **self.__kwargs)
                     ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    File "/usr/lib/python3/dist-packages/apport/crashdb_impl/launchpad.py", line 222, in upload
      ticket = upload_blob(blob_file, progress_callback, hostname=self.get_hostname())
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    File "/usr/lib/python3/dist-packages/apport/crashdb_impl/launchpad.py", line 1246, in upload_blob
      assert ticket
             ^^^^^^
  AssertionError

  This is a blocker for me.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/apport/+bug/2096327/+subscriptions