[Bug 2107458] Re: Ubuntu 22.04.5 installer crashes on the certified platforms

Yao Wei 2107458 at bugs.launchpad.net
Tue Jun 10 03:52:07 UTC 2025


The following are the officially supported variants and the installer
used on noble, from live (dvd-live for ubuntustudio) seeds listed in
https://ubuntu-archive-team.ubuntu.com/seeds/:

* edubuntu - ubuntu-desktop-bootstrap
* kubuntu - calamares
* lubuntu - calamares
* ubuntu-budgie - ubuntu-desktop-bootstrap
* ubuntu-mate - ubuntu-desktop-bootstrap
* ubuntucinnamon - ubuntu-desktop-bootstrap
* ubuntukylin - ubuntu-desktop-bootstrap
* ubuntustudio - ubuntu-desktop-bootstrap
* xubuntu - ubuntu-desktop-bootstrap

Therefore I don't think we need to scope in noble, @waveform please set
it to Invalid if this seems good to you.

** Summary changed:

- Ubuntu 22.04.5 installer crashes on  the certified platforms
+ [SRU] Fix offline installation failure on certified platforms, regarding oem to generic-hwe kernel transition

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Title:
  [SRU] Fix offline installation failure on certified platforms,
  regarding oem to generic-hwe kernel transition

Status in OEM Priority Project:
  In Progress
Status in ubiquity:
  New
Status in ubiquity package in Ubuntu:
  Incomplete
Status in ubiquity source package in Jammy:
  In Progress
Status in ubiquity source package in Noble:
  Incomplete

Bug description:
  Start the install process without a network, it will crash at the end.

  DistroRelease: Ubuntu 22.04.5
  Package: ubiquity 22.04.20
  kernel: 6.8.0-40-generic
  Platform: ThinkPad P1 Gen 6, https://ubuntu.com/certified/202307-31850

  And this issue is also on HP's platform.

  https://askubuntu.com/questions/1541904/ubuntu-22-04-installer-
  crashes-at-end-of-installation/1545852

  Apr  8 15:29:43 ubuntu finish-install: W: Some index files failed to download. They have been ignored, or old ones used instead.
  Apr  8 15:29:43 ubuntu plugininstall.py: Exception during installation:
  Apr  8 15:29:43 ubuntu plugininstall.py: Traceback (most recent call last):
  Apr  8 15:29:43 ubuntu plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 1856, in <module>
  Apr  8 15:29:43 ubuntu plugininstall.py:     install.run()
  Apr  8 15:29:43 ubuntu plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 61, in wrapper
  Apr  8 15:29:43 ubuntu plugininstall.py:     func(self)
  Apr  8 15:29:43 ubuntu plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 252, in run
  Apr  8 15:29:43 ubuntu plugininstall.py:     self.install_restricted_extras()
  Apr  8 15:29:43 ubuntu plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 1273, in install_restricted_extras
  Apr  8 15:29:43 ubuntu plugininstall.py:     self.do_install(packages)
  Apr  8 15:29:43 ubuntu plugininstall.py:   File "/usr/lib/ubiquity/ubiquity/install_misc.py", line 956, in do_install
  Apr  8 15:29:43 ubuntu plugininstall.py:     mark_install(cache, to_install)
  Apr  8 15:29:43 ubuntu plugininstall.py:   File "/usr/lib/ubiquity/ubiquity/install_misc.py", line 564, in mark_install
  Apr  8 15:29:43 ubuntu plugininstall.py:     apt.ProblemResolver(cache).resolve_by_keep()
  Apr  8 15:29:43 ubuntu plugininstall.py:   File "/usr/lib/python3/dist-packages/apt/cache.py", line 834, in resolve_by_keep
  Apr  8 15:29:43 ubuntu plugininstall.py:     self._resolver.resolve_by_keep()
  Apr  8 15:29:43 ubuntu plugininstall.py: apt_pkg.Error: E:Unable to correct problems, you have held broken packages.
  Apr  8 15:29:43 ubuntu plugininstall.py:ยท

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