[Bug 2107458] Re: Ubuntu 22.04.5 installer crashes on the certified platforms
Yao Wei
2107458 at bugs.launchpad.net
Tue Jun 10 03:52:07 UTC 2025
The following are the officially supported variants and the installer
used on noble, from live (dvd-live for ubuntustudio) seeds listed in
https://ubuntu-archive-team.ubuntu.com/seeds/:
* edubuntu - ubuntu-desktop-bootstrap
* kubuntu - calamares
* lubuntu - calamares
* ubuntu-budgie - ubuntu-desktop-bootstrap
* ubuntu-mate - ubuntu-desktop-bootstrap
* ubuntucinnamon - ubuntu-desktop-bootstrap
* ubuntukylin - ubuntu-desktop-bootstrap
* ubuntustudio - ubuntu-desktop-bootstrap
* xubuntu - ubuntu-desktop-bootstrap
Therefore I don't think we need to scope in noble, @waveform please set
it to Invalid if this seems good to you.
** Summary changed:
- Ubuntu 22.04.5 installer crashes on the certified platforms
+ [SRU] Fix offline installation failure on certified platforms, regarding oem to generic-hwe kernel transition
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https://bugs.launchpad.net/bugs/2107458
Title:
[SRU] Fix offline installation failure on certified platforms,
regarding oem to generic-hwe kernel transition
Status in OEM Priority Project:
In Progress
Status in ubiquity:
New
Status in ubiquity package in Ubuntu:
Incomplete
Status in ubiquity source package in Jammy:
In Progress
Status in ubiquity source package in Noble:
Incomplete
Bug description:
Start the install process without a network, it will crash at the end.
DistroRelease: Ubuntu 22.04.5
Package: ubiquity 22.04.20
kernel: 6.8.0-40-generic
Platform: ThinkPad P1 Gen 6, https://ubuntu.com/certified/202307-31850
And this issue is also on HP's platform.
https://askubuntu.com/questions/1541904/ubuntu-22-04-installer-
crashes-at-end-of-installation/1545852
Apr 8 15:29:43 ubuntu finish-install: W: Some index files failed to download. They have been ignored, or old ones used instead.
Apr 8 15:29:43 ubuntu plugininstall.py: Exception during installation:
Apr 8 15:29:43 ubuntu plugininstall.py: Traceback (most recent call last):
Apr 8 15:29:43 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 1856, in <module>
Apr 8 15:29:43 ubuntu plugininstall.py: install.run()
Apr 8 15:29:43 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 61, in wrapper
Apr 8 15:29:43 ubuntu plugininstall.py: func(self)
Apr 8 15:29:43 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 252, in run
Apr 8 15:29:43 ubuntu plugininstall.py: self.install_restricted_extras()
Apr 8 15:29:43 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 1273, in install_restricted_extras
Apr 8 15:29:43 ubuntu plugininstall.py: self.do_install(packages)
Apr 8 15:29:43 ubuntu plugininstall.py: File "/usr/lib/ubiquity/ubiquity/install_misc.py", line 956, in do_install
Apr 8 15:29:43 ubuntu plugininstall.py: mark_install(cache, to_install)
Apr 8 15:29:43 ubuntu plugininstall.py: File "/usr/lib/ubiquity/ubiquity/install_misc.py", line 564, in mark_install
Apr 8 15:29:43 ubuntu plugininstall.py: apt.ProblemResolver(cache).resolve_by_keep()
Apr 8 15:29:43 ubuntu plugininstall.py: File "/usr/lib/python3/dist-packages/apt/cache.py", line 834, in resolve_by_keep
Apr 8 15:29:43 ubuntu plugininstall.py: self._resolver.resolve_by_keep()
Apr 8 15:29:43 ubuntu plugininstall.py: apt_pkg.Error: E:Unable to correct problems, you have held broken packages.
Apr 8 15:29:43 ubuntu plugininstall.py:ยท
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