[Bug 2100811] [NEW] Software & Updates screen shows could not enable livepatch. Please try again

[Andrew Baker]

Public bug reported:

The Software & Updates screen shows could not enable livepatch. Please
try again despite Livepatch appindicator appearing showing Livepatch on.

Could it be possible to show a more detailed message like "Current
kernel is not covered by livepatch" or show a warning symbol on the
livepatch indicator?

Description:	Ubuntu 24.04.2 LTS
Release:	24.04

software-properties-gtk:
  Installed: 0.99.49.1

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: software-properties-gtk 0.99.49.1
ProcVersionSignature: Ubuntu 6.11.0-17.17~24.04.2-generic 6.11.11
Uname: Linux 6.11.0-17-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.3
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Mar  3 22:14:43 2025
ExecutablePath: /usr/bin/software-properties-gtk
InstallationDate: Installed on 2025-03-03 (0 days ago)
InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64 (20250215)
InterpreterPath: /usr/bin/python3.12
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 XDG_RUNTIME_DIR=<set>
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal, 3.12.3-0ubuntu2
PythonDetails: N/A
SourcePackage: software-properties
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: software-properties (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug noble software-properties-gtk wayland-session

** Attachment added: "Screenshot"
   https://bugs.launchpad.net/bugs/2100811/+attachment/5861917/+files/Screenshot%20from%202025-03-03%2022-18-45.png

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to software-properties in Ubuntu.
https://bugs.launchpad.net/bugs/2100811

Title:
  Software & Updates screen shows could not enable livepatch. Please try
  again

Status in software-properties package in Ubuntu:
  New

Bug description:
  The Software & Updates screen shows could not enable livepatch. Please
  try again despite Livepatch appindicator appearing showing Livepatch
  on.

  Could it be possible to show a more detailed message like "Current
  kernel is not covered by livepatch" or show a warning symbol on the
  livepatch indicator?

  Description:	Ubuntu 24.04.2 LTS
  Release:	24.04

  software-properties-gtk:
    Installed: 0.99.49.1

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: software-properties-gtk 0.99.49.1
  ProcVersionSignature: Ubuntu 6.11.0-17.17~24.04.2-generic 6.11.11
  Uname: Linux 6.11.0-17-generic x86_64
  ApportVersion: 2.28.1-0ubuntu3.3
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Mar  3 22:14:43 2025
  ExecutablePath: /usr/bin/software-properties-gtk
  InstallationDate: Installed on 2025-03-03 (0 days ago)
  InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64 (20250215)
  InterpreterPath: /usr/bin/python3.12
  PackageArchitecture: all
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   XDG_RUNTIME_DIR=<set>
  Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal, 3.12.3-0ubuntu2
  PythonDetails: N/A
  SourcePackage: software-properties
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/software-properties/+bug/2100811/+subscriptions