[Bug 2100931] [NEW] do-release-upgrade failed

[Christian Wittmer]

Public bug reported:

2025-03-05 10:33:22,477 DEBUG quirks: running StartUpgrade
2025-03-05 10:33:22,477 DEBUG running Quirks.StartUpgrade
2025-03-05 10:33:22,477 DEBUG skipping 'README' (no '.')
2025-03-05 10:33:22,477 DEBUG killing update-notifier
2025-03-05 10:33:22,492 DEBUG killing kblueplugd kbluetooth4
2025-03-05 10:33:22,500 DEBUG apt btrfs snapshots supported: False
2025-03-05 10:33:22,500 INFO cache.commit()
2025-03-05 10:33:22,772 DEBUG doing a pty.fork()
2025-03-05 10:33:22,774 DEBUG pid is: 170024
2025-03-05 10:33:58,077 ERROR Exception during pm.DoInstall()
Traceback (most recent call last):
  File "/tmp/ubuntu-release-upgrader-6_jwjxgh/DistUpgrade/DistUpgradeView.py", line 220, in run
    res = pm.do_install(self.writefd)
apt_pkg.Error: E:Sub-process /usr/bin/dpkg returned an error code (1)
2025-03-05 10:33:58,080 ERROR SystemError from cache.commit(): installArchives() failed
2025-03-05 10:33:58,080 ERROR found exception: 'E:Sub-process /usr/bin/dpkg returned an error code (1)'
2025-03-05 10:33:58,081 DEBUG RELEASE_UPRADER_NO_APPORT env set
2025-03-05 10:33:58,081 ERROR Could not install the upgrades The upgrade has aborted. Your system could be in an unusable state. A recovery will run now (dpkg --configure -a).

Please report this bug in a browser at http://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+filebug and attach the files in /var/log/dist-upgrade/ to the bug report.
E:Sub-process /usr/bin/dpkg returned an error code (1) (None)
2025-03-05 10:35:37,269 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py'
2025-03-05 10:35:37,300 DEBUG Running PostInstallScript: '/usr/lib/ubuntu-advantage/convert_list_to_deb822.py'
2025-03-05 10:35:37,410 DEBUG Running PostInstallScript: '/usr/lib/ubuntu-advantage/upgrade_lts_contract.py'

find relevant logs attached.

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New

** Attachment added: "var_log_dist-upgrade.tar.bz2"
   https://bugs.launchpad.net/bugs/2100931/+attachment/5862471/+files/var_log_dist-upgrade.tar.bz2

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https://bugs.launchpad.net/bugs/2100931

Title:
  do-release-upgrade failed

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  2025-03-05 10:33:22,477 DEBUG quirks: running StartUpgrade
  2025-03-05 10:33:22,477 DEBUG running Quirks.StartUpgrade
  2025-03-05 10:33:22,477 DEBUG skipping 'README' (no '.')
  2025-03-05 10:33:22,477 DEBUG killing update-notifier
  2025-03-05 10:33:22,492 DEBUG killing kblueplugd kbluetooth4
  2025-03-05 10:33:22,500 DEBUG apt btrfs snapshots supported: False
  2025-03-05 10:33:22,500 INFO cache.commit()
  2025-03-05 10:33:22,772 DEBUG doing a pty.fork()
  2025-03-05 10:33:22,774 DEBUG pid is: 170024
  2025-03-05 10:33:58,077 ERROR Exception during pm.DoInstall()
  Traceback (most recent call last):
    File "/tmp/ubuntu-release-upgrader-6_jwjxgh/DistUpgrade/DistUpgradeView.py", line 220, in run
      res = pm.do_install(self.writefd)
  apt_pkg.Error: E:Sub-process /usr/bin/dpkg returned an error code (1)
  2025-03-05 10:33:58,080 ERROR SystemError from cache.commit(): installArchives() failed
  2025-03-05 10:33:58,080 ERROR found exception: 'E:Sub-process /usr/bin/dpkg returned an error code (1)'
  2025-03-05 10:33:58,081 DEBUG RELEASE_UPRADER_NO_APPORT env set
  2025-03-05 10:33:58,081 ERROR Could not install the upgrades The upgrade has aborted. Your system could be in an unusable state. A recovery will run now (dpkg --configure -a).

  Please report this bug in a browser at http://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+filebug and attach the files in /var/log/dist-upgrade/ to the bug report.
  E:Sub-process /usr/bin/dpkg returned an error code (1) (None)
  2025-03-05 10:35:37,269 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py'
  2025-03-05 10:35:37,300 DEBUG Running PostInstallScript: '/usr/lib/ubuntu-advantage/convert_list_to_deb822.py'
  2025-03-05 10:35:37,410 DEBUG Running PostInstallScript: '/usr/lib/ubuntu-advantage/upgrade_lts_contract.py'

  find relevant logs attached.

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