[Bug 2092438] Re: System fails to restart after install

Olivier Gayot 2092438 at bugs.launchpad.net
Wed Mar 19 10:58:31 UTC 2025


In the live session, calling `systemctl reboot` (or /sbin/reboot) as
root produces the following error:

# systemctl reboot
Operation inhibited by "ubuntu" (PID 2297 "gnome-session-b", user ubuntu, reason is "user session inhibited".
User ubuntu is logged in on tty2.
Please retry operation after closing inhibitors and logging out other users.
'systemd-inhibit' can be used to list active inhibitors.
Alternatively, ignore inhibitors and users with `systemctl reboot -i'


I was confused why the error was different from what I saw in the Subiquity logs. But curiously:

# systemctl reboot > /dev/null
Call to Reboot failed: Access denied

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https://bugs.launchpad.net/bugs/2092438

Title:
  System fails to restart after install

Status in subiquity:
  New
Status in subiquity package in Ubuntu:
  In Progress

Bug description:
  Testing Ubuntu Plucky Desktop daily ISO dated 24-12-24

  Upon completion of the installation the system fails to restart -
  instead it re-enters the desktop.

  If the system is then restarted by selecting "restart" (in the upper
  right-hand corner)then all works as normal - a message appears to
  remove the media and the system reboots.

  ProblemType: Bug
  DistroRelease: Ubuntu 25.04
  Package: subiquity (295 of snap /snap/ubuntu-desktop-bootstrap/295 of version 0+git.1db71a4e2)
  ProcVersionSignature: Ubuntu 6.11.0-8.8-generic 6.11.0
  Uname: Linux 6.11.0-8-generic x86_64
  NonfreeKernelModules: zfs
  ApportVersion: 2.31.0-0ubuntu2
  Architecture: amd64
  CasperMD5CheckResult: pass
  CasperVersion: 1.502
  CloudArchitecture: x86_64
  CloudID: nocloud
  CloudName: unknown
  CloudPlatform: nocloud
  CloudSubPlatform: seed-dir (/var/lib/cloud/seed/nocloud)
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Dec 24 08:42:41 2024
  DesktopInstallerRev: 295
  LiveMediaBuild: Ubuntu 25.04 "Plucky Puffin" - Daily amd64 (20241224)
  MachineType: Dell Inc. OptiPlex 7090 UFF
  ProcEnviron:
   LANG=C.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
   XDG_RUNTIME_DIR=<set>
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz --- quiet splash
  SnapUpdated: False
  SnapVersion: 295 of snap /snap/ubuntu-desktop-bootstrap/295 of version 0+git.1db71a4e2
  SourcePackage: subiquity
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/14/2024
  dmi.bios.release: 1.32
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.32.0
  dmi.board.name: 0X6NW1
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 35
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr1.32.0:bd11/14/2024:br1.32:svnDellInc.:pnOptiPlex7090UFF:pvr:rvnDellInc.:rn0X6NW1:rvrA00:cvnDellInc.:ct35:cvr:sku0A2E:
  dmi.product.family: OptiPlex
  dmi.product.name: OptiPlex 7090 UFF
  dmi.product.sku: 0A2E
  dmi.sys.vendor: Dell Inc.

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