[Bug 2103373] Re: Upgrade from 22.04 to 24.04 failed - very unclear how to proceed

[Kory Johnson]

*** This bug is a duplicate of bug 1980574 ***
    https://bugs.launchpad.net/bugs/1980574

Hi Nick,

I ran into the same problems doing the upgrade after I looked into the
issue you had mentioned. My question is this: how do I find the issues that
you were mentioning? There are many things in both the app log and main log
that make no sense to me, only because there does not seem to be a place
that explains exactly what the one problem is that is causing the upgrade
to fail. There's so many sites out there that list ways to help people find
this, but I'm missing something that you found quite easily. Thank you for
whatever help you can give me on this.

On Tue, Mar 18, 2025, 2:49 PM KoJo <kory.m.johnson at gmail.com> wrote:

> Thanks! I will work on that.
>
> Sorry for my grouchy attitude. This upgrade has been humbling.
>
> On Tue, Mar 18, 2025, 11:05 AM Nick Rosbrook <2103373 at bugs.launchpad.net>
> wrote:
>
>> *** This bug is a duplicate of bug 1980574 ***
>>     https://bugs.launchpad.net/bugs/1980574
>>
>> Reviewing the files from your upgrade attempt, you have installed
>> pipewire packages from the pipewire-debian/pipewire-upstream PPA. Some
>> of the packages installed are newer than those in the official archive,
>> which is keeping some pipewire-related packages installed which then
>> prevents the upgrade from being calculated. Please try using the ppa-
>> purge tool to remove packages installed from ppa:pipewire-
>> debian/pipewire-upstream by running ppa-purge -s ppa.launchpad.net -o
>> pipewire-debian -p pipewire-upstream. After that you can try upgrading
>> again and if it still fails open a new bug report. Thanks and good luck!
>>
>> ** Changed in: ubuntu-release-upgrader (Ubuntu)
>>        Status: New => Invalid
>>
>> ** Tags added: pipewire-debian
>>
>> ** This bug has been marked a duplicate of bug 1980574
>>    Cannot upgrade to Ubuntu 22.04 because of a pipewire PPA
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/2103373
>>
>> Title:
>>   Upgrade from 22.04 to 24.04 failed - very unclear how to proceed
>>
>> Status in ubuntu-release-upgrader package in Ubuntu:
>>   Invalid
>>
>> Bug description:
>>   I would LOVE to upgrade, but I am not a seasoned systems person.  It
>>   is failing and I have done so many things to verify that I have no
>>   held/broken/missing packages.  It is incredibly frustrating and time
>>   consuming to do major upgrades every two years.  Installing a brand
>>   new release is not preferred by many people, and an upgrade seems
>>   somewhat easy to do.  But, this is a common complaint, and I'm, again,
>>   formally filing a bug about it.
>>
>>   ProblemType: Bug
>>   DistroRelease: Ubuntu 22.04
>>   Package: ubuntu-release-upgrader-core 1:22.04.20
>>   ProcVersionSignature: Ubuntu 6.8.0-55.57.1~22.04.1-lowlatency 6.8.12
>>   Uname: Linux 6.8.0-55-lowlatency x86_64
>>   ApportVersion: 2.20.11-0ubuntu82.6
>>   Architecture: amd64
>>   CasperMD5CheckResult: unknown
>>   CrashDB: ubuntu
>>   CrashReports:
>>    640:0:124:113858:2025-03-09 13:42:38.778791604 -0700:2025-03-09
>> 13:42:38.778791604 -0700:/var/crash/_usr_bin_do-release-upgrade.0.crash
>>    640:1000:124:15628692:2025-03-08 07:06:09.553200737 -0800:2025-03-08
>> 07:06:08.014200141
>> -0800:/var/crash/_usr_bin_totem-video-thumbnailer.1000.crash
>>   CurrentDesktop: KDE
>>   Date: Sun Mar 16 16:33:53 2025
>>   InstallationDate: Installed on 2024-04-15 (335 days ago)
>>   InstallationMedia: Ubuntu-Studio 22.04.4 LTS "Jammy Jellyfish" -
>> Release amd64 (20240216)
>>   PackageArchitecture: all
>>   SourcePackage: ubuntu-release-upgrader
>>   UpgradeStatus: Upgraded to jammy on 2025-03-16 (0 days ago)
>>
>> To manage notifications about this bug go to:
>>
>> https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/2103373/+subscriptions
>>
>>

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You received this bug notification because you are a member of Ubuntu
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Ubuntu.
https://bugs.launchpad.net/bugs/2103373

Title:
  Upgrade from 22.04 to 24.04 failed - very unclear how to proceed

Status in ubuntu-release-upgrader package in Ubuntu:
  Invalid

Bug description:
  I would LOVE to upgrade, but I am not a seasoned systems person.  It
  is failing and I have done so many things to verify that I have no
  held/broken/missing packages.  It is incredibly frustrating and time
  consuming to do major upgrades every two years.  Installing a brand
  new release is not preferred by many people, and an upgrade seems
  somewhat easy to do.  But, this is a common complaint, and I'm, again,
  formally filing a bug about it.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.20
  ProcVersionSignature: Ubuntu 6.8.0-55.57.1~22.04.1-lowlatency 6.8.12
  Uname: Linux 6.8.0-55-lowlatency x86_64
  ApportVersion: 2.20.11-0ubuntu82.6
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashDB: ubuntu
  CrashReports:
   640:0:124:113858:2025-03-09 13:42:38.778791604 -0700:2025-03-09 13:42:38.778791604 -0700:/var/crash/_usr_bin_do-release-upgrade.0.crash
   640:1000:124:15628692:2025-03-08 07:06:09.553200737 -0800:2025-03-08 07:06:08.014200141 -0800:/var/crash/_usr_bin_totem-video-thumbnailer.1000.crash
  CurrentDesktop: KDE
  Date: Sun Mar 16 16:33:53 2025
  InstallationDate: Installed on 2024-04-15 (335 days ago)
  InstallationMedia: Ubuntu-Studio 22.04.4 LTS "Jammy Jellyfish" - Release amd64 (20240216)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to jammy on 2025-03-16 (0 days ago)

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