[Bug 2104109] [NEW] [SRU] Can't update Dell Dock RMM firmware

[Kai-Chuan Hsieh]

Public bug reported:

[ Impact ]

 * On Dell Dock, flashing the Dell provided DFU firmware cab file

 * Try to get the device information by $ fwupdmgr get-devices

 * The Dell RMM firmware will show "failed after 10 retries: failed to
SetReport: transfer timed out"

[ Test Plan ]

 * On Dell machine which supports TBT

 * Connect to Dell dock that utilizes dell-kestrel plugin to update the
Dock firmware

 * run command "sudo fwupdmgr install <DFU firmware>.cab --allow-
reinstall"

 * if the test cab is missing signature, below message will pop-up
   firmware signature missing or not trusted; set OnlyTrusted=false in /etc/fwupd/fwupd.conf
   ONLY if you are a firmware developer

 * run command "fwupdmgr get-devices" can get correct firmware version

[ Where problems could occur ]

 * The SRU requires the version bump to 1.9.29 by leveraging the exception document
   https://wiki.ubuntu.com/firmware-updates

[ Additional information ]

 * The upstream fix for the issue,
https://github.com/fwupd/fwupd/pull/8471

** Affects: oem-priority
     Importance: Undecided
         Status: New

** Affects: fwupd (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: jira-cpl-168 oem-priority

** Tags added: jira-cpl-168 oem-priority

** Description changed:

  [ Impact ]
  
-  * After finishing the Dell provided DFU firmware cab file
+  * On Dell Dock, Flashing the Dell provided DFU firmware cab file
  
-  * Try to get the device information by $ fwupdmgr get-devices
+  * Try to get the device information by $ fwupdmgr get-devices
  
-  * The Dell RMM firmware will show "failed after 10 retries: failed to
+  * The Dell RMM firmware will show "failed after 10 retries: failed to
  SetReport: transfer timed out"
  
  [ Test Plan ]
  
-  * On Dell machine which supports TBT
+  * On Dell machine which supports TBT
  
-  * Connect to Dell dock that utilizes dell-kestrel plugin to update the
+  * Connect to Dell dock that utilizes dell-kestrel plugin to update the
  Dock firmware
  
-  * run command "sudo fwupdmgr install <DFU firmware>.cab --allow-
+  * run command "sudo fwupdmgr install <DFU firmware>.cab --allow-
  reinstall"
  
-  * if the test cab is missing signature, below message will pop-up
-    firmware signature missing or not trusted; set OnlyTrusted=false in /etc/fwupd/fwupd.conf
-    ONLY if you are a firmware developer
+  * if the test cab is missing signature, below message will pop-up
+    firmware signature missing or not trusted; set OnlyTrusted=false in /etc/fwupd/fwupd.conf
+    ONLY if you are a firmware developer
  
-  * run command "fwupdmgr get-devices" can get correct firmware version
+  * run command "fwupdmgr get-devices" can get correct firmware version
  
  [ Where problems could occur ]
  
-  * The SRU requires the version bump to 1.9.29 by leveraging the exception document
-    https://wiki.ubuntu.com/firmware-updates
+  * The SRU requires the version bump to 1.9.29 by leveraging the exception document
+    https://wiki.ubuntu.com/firmware-updates
  
  [ Additional information ]
  
-  * The upstream fix for the issue,
+  * The upstream fix for the issue,
  https://github.com/fwupd/fwupd/pull/8471

** Description changed:

  [ Impact ]
  
-  * On Dell Dock, Flashing the Dell provided DFU firmware cab file
+  * On Dell Dock, flashing the Dell provided DFU firmware cab file
  
   * Try to get the device information by $ fwupdmgr get-devices
  
   * The Dell RMM firmware will show "failed after 10 retries: failed to
  SetReport: transfer timed out"
  
  [ Test Plan ]
  
   * On Dell machine which supports TBT
  
   * Connect to Dell dock that utilizes dell-kestrel plugin to update the
  Dock firmware
  
   * run command "sudo fwupdmgr install <DFU firmware>.cab --allow-
  reinstall"
  
   * if the test cab is missing signature, below message will pop-up
     firmware signature missing or not trusted; set OnlyTrusted=false in /etc/fwupd/fwupd.conf
     ONLY if you are a firmware developer
  
   * run command "fwupdmgr get-devices" can get correct firmware version
  
  [ Where problems could occur ]
  
   * The SRU requires the version bump to 1.9.29 by leveraging the exception document
     https://wiki.ubuntu.com/firmware-updates
  
  [ Additional information ]
  
   * The upstream fix for the issue,
  https://github.com/fwupd/fwupd/pull/8471

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https://bugs.launchpad.net/bugs/2104109

Title:
  [SRU] Can't update Dell Dock RMM firmware

Status in OEM Priority Project:
  New
Status in fwupd package in Ubuntu:
  New

Bug description:
  [ Impact ]

   * On Dell Dock, flashing the Dell provided DFU firmware cab file

   * Try to get the device information by $ fwupdmgr get-devices

   * The Dell RMM firmware will show "failed after 10 retries: failed to
  SetReport: transfer timed out"

  [ Test Plan ]

   * On Dell machine which supports TBT

   * Connect to Dell dock that utilizes dell-kestrel plugin to update
  the Dock firmware

   * run command "sudo fwupdmgr install <DFU firmware>.cab --allow-
  reinstall"

   * if the test cab is missing signature, below message will pop-up
     firmware signature missing or not trusted; set OnlyTrusted=false in /etc/fwupd/fwupd.conf
     ONLY if you are a firmware developer

   * run command "fwupdmgr get-devices" can get correct firmware version

  [ Where problems could occur ]

   * The SRU requires the version bump to 1.9.29 by leveraging the exception document
     https://wiki.ubuntu.com/firmware-updates

  [ Additional information ]

   * The upstream fix for the issue,
  https://github.com/fwupd/fwupd/pull/8471

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