[Bug 2104109] Re: [SRU] Can't update Dell Dock RMM firmware
Mario Limonciello
2104109 at bugs.launchpad.net
Tue Mar 25 16:37:40 UTC 2025
AFAICT the fix is not in 1.9.29. We need to wait for 1.9.30.
** Also affects: fwupd (Ubuntu Plucky)
Importance: Undecided
Status: New
** Also affects: fwupd (Ubuntu Noble)
Importance: Undecided
Status: New
** Also affects: fwupd (Ubuntu Oracular)
Importance: Undecided
Status: New
** Changed in: fwupd (Ubuntu Noble)
Status: New => Triaged
** Changed in: fwupd (Ubuntu Oracular)
Status: New => Triaged
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https://bugs.launchpad.net/bugs/2104109
Title:
[SRU] Can't update Dell Dock RMM firmware
Status in OEM Priority Project:
New
Status in fwupd package in Ubuntu:
New
Status in fwupd source package in Noble:
Triaged
Status in fwupd source package in Oracular:
Triaged
Status in fwupd source package in Plucky:
New
Bug description:
[ Impact ]
* On Dell Dock, flashing the Dell provided DFU firmware cab file
* Try to get the device information by $ fwupdmgr get-devices
* The Dell RMM firmware will show "failed after 10 retries: failed to
SetReport: transfer timed out"
[ Test Plan ]
* On Dell machine which supports TBT
* Connect to Dell dock that utilizes dell-kestrel plugin to update
the Dock firmware
* run command "sudo fwupdmgr install <DFU firmware>.cab --allow-
reinstall"
* if the test cab is missing signature, below message will pop-up
firmware signature missing or not trusted; set OnlyTrusted=false in /etc/fwupd/fwupd.conf
ONLY if you are a firmware developer
* run command "fwupdmgr get-devices" can get correct firmware version
[ Where problems could occur ]
* The SRU requires the version bump to 1.9.29 by leveraging the exception document
https://wiki.ubuntu.com/firmware-updates
[ Additional information ]
* The upstream fix for the issue,
https://github.com/fwupd/fwupd/pull/8471
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