[Bug 2105668] [NEW] Unable to upgrade from Ubuntu 22.04.5 to 24.04.2 using do-release-upgrade
Andrew
2105668 at bugs.launchpad.net
Mon Mar 31 19:35:51 UTC 2025
Public bug reported:
Unable to upgrade from Ubuntu 22.04.5 to 24.04.2 using do-release-
upgrade command.
Yes, I've tried researching on Google and some say reinstall snapd and
some say like remove pipewire ppa or something like that. I've tried
everything that I found online still no luck. I tried reading the logs
but I don't really understand what I'm looking at
Reading cache
Checking package manager
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
Get:1 https://apt.corretto.aws stable InRelease [10.7 kB]
Hit https://download.docker.com/linux/ubuntu jammy InRelease
Hit http://ports.ubuntu.com/ubuntu-ports jammy-security InRelease
Hit http://iad-ad-3.clouds.ports.ubuntu.com/ubuntu-ports jammy InRelease
Hit http://iad-ad-3.clouds.ports.ubuntu.com/ubuntu-ports jammy-updates InRelease
Hit http://iad-ad-3.clouds.ports.ubuntu.com/ubuntu-ports jammy-backports InRelease
Hit https://ppa.launchpadcontent.net/mozillateam/ppa/ubuntu jammy InRelease
Hit https://esm.ubuntu.com/apps/ubuntu jammy-apps-security InRelease
Hit https://esm.ubuntu.com/apps/ubuntu jammy-apps-updates InRelease
Hit https://esm.ubuntu.com/infra/ubuntu jammy-infra-security InRelease
Hit https://esm.ubuntu.com/infra/ubuntu jammy-infra-updates InRelease
Fetched 10.7 kB in 0s (0 B/s)
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
Checking for installed snaps
Calculating snap size requirements
Updating repository information
Third party sources disabled
Some third party entries in your sources.list were disabled. You can
re-enable them after the upgrade with the 'software-properties' tool
or your package manager.
To continue please press [ENTER]
Get:1 https://apt.corretto.aws stable InRelease [10.7 kB]
Hit https://download.docker.com/linux/ubuntu jammy InRelease
Hit https://esm.ubuntu.com/apps/ubuntu noble-apps-security InRelease
Hit https://esm.ubuntu.com/apps/ubuntu noble-apps-updates InRelease
Hit https://esm.ubuntu.com/infra/ubuntu noble-infra-security InRelease
Hit http://ports.ubuntu.com/ubuntu-ports noble-security InRelease
Hit http://iad-ad-3.clouds.ports.ubuntu.com/ubuntu-ports noble InRelease
Hit https://esm.ubuntu.com/infra/ubuntu noble-infra-updates InRelease
Hit http://iad-ad-3.clouds.ports.ubuntu.com/ubuntu-ports noble-updates InRelease
Hit http://iad-ad-3.clouds.ports.ubuntu.com/ubuntu-ports noble-backports InRelease
Fetched 10.7 kB in 0s (0 B/s)
Checking package manager
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
Calculating the changes
Calculating the changes
Could not calculate the upgrade
An unresolvable problem occurred while calculating the upgrade.
The package 'update-manager' is marked for removal but it is in the
removal deny list.
If none of this applies, then please report this bug using the
command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If
you want to investigate this yourself the log files in
'/var/log/dist-upgrade' will contain details about the upgrade.
Specifically, look at 'main.log' and 'apt.log'.
Restoring original system state
Aborting
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
=== Command detached from window (Mon Mar 31 19:30:45 2025) ===
=== Command terminated with exit status 1 (Mon Mar 31 19:30:55 2025) ===
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-release-upgrader-core 1:22.04.20
ProcVersionSignature: Ubuntu 6.8.0-1023.24~22.04.1-oracle 6.8.12
Uname: Linux 6.8.0-1023-oracle aarch64
ApportVersion: 2.20.11-0ubuntu82.6
Architecture: arm64
CasperMD5CheckResult: unknown
CloudArchitecture: aarch64
CloudID: oracle
CloudName: oracle
CloudPlatform: oracle
CloudSubPlatform: metadata (http://169.254.169.254/opc/v2/)
CrashDB: ubuntu
CrashReports: 640:0:126:35724:2025-03-31 19:23:13.161608151 +0000:2025-03-31 19:23:13.160608151 +0000:/var/crash/_usr_bin_networkd-dispatcher.0.crash
Date: Mon Mar 31 19:25:55 2025
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
LANG=C.UTF-8
SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to jammy on 2025-03-31 (0 days ago)
VarLogDistupgradeAptlog:
Log time: 2025-03-31 19:25:24.099025
Log time: 2025-03-31 19:25:27.795549
Log time: 2025-03-31 19:25:46.411532
** Affects: ubuntu-release-upgrader (Ubuntu)
Importance: Undecided
Status: New
** Tags: apport-bug arm64 dist-upgrade jammy uec-images
--
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubuntu-release-upgrader in
Ubuntu.
https://bugs.launchpad.net/bugs/2105668
Title:
Unable to upgrade from Ubuntu 22.04.5 to 24.04.2 using do-release-
upgrade
Status in ubuntu-release-upgrader package in Ubuntu:
New
Bug description:
Unable to upgrade from Ubuntu 22.04.5 to 24.04.2 using do-release-
upgrade command.
Yes, I've tried researching on Google and some say reinstall snapd and
some say like remove pipewire ppa or something like that. I've tried
everything that I found online still no luck. I tried reading the logs
but I don't really understand what I'm looking at
Reading cache
Checking package manager
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
Get:1 https://apt.corretto.aws stable InRelease [10.7 kB]
Hit https://download.docker.com/linux/ubuntu jammy InRelease
Hit http://ports.ubuntu.com/ubuntu-ports jammy-security InRelease
Hit http://iad-ad-3.clouds.ports.ubuntu.com/ubuntu-ports jammy InRelease
Hit http://iad-ad-3.clouds.ports.ubuntu.com/ubuntu-ports jammy-updates InRelease
Hit http://iad-ad-3.clouds.ports.ubuntu.com/ubuntu-ports jammy-backports InRelease
Hit https://ppa.launchpadcontent.net/mozillateam/ppa/ubuntu jammy InRelease
Hit https://esm.ubuntu.com/apps/ubuntu jammy-apps-security InRelease
Hit https://esm.ubuntu.com/apps/ubuntu jammy-apps-updates InRelease
Hit https://esm.ubuntu.com/infra/ubuntu jammy-infra-security InRelease
Hit https://esm.ubuntu.com/infra/ubuntu jammy-infra-updates InRelease
Fetched 10.7 kB in 0s (0 B/s)
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
Checking for installed snaps
Calculating snap size requirements
Updating repository information
Third party sources disabled
Some third party entries in your sources.list were disabled. You can
re-enable them after the upgrade with the 'software-properties' tool
or your package manager.
To continue please press [ENTER]
Get:1 https://apt.corretto.aws stable InRelease [10.7 kB]
Hit https://download.docker.com/linux/ubuntu jammy InRelease
Hit https://esm.ubuntu.com/apps/ubuntu noble-apps-security InRelease
Hit https://esm.ubuntu.com/apps/ubuntu noble-apps-updates InRelease
Hit https://esm.ubuntu.com/infra/ubuntu noble-infra-security InRelease
Hit http://ports.ubuntu.com/ubuntu-ports noble-security InRelease
Hit http://iad-ad-3.clouds.ports.ubuntu.com/ubuntu-ports noble InRelease
Hit https://esm.ubuntu.com/infra/ubuntu noble-infra-updates InRelease
Hit http://iad-ad-3.clouds.ports.ubuntu.com/ubuntu-ports noble-updates InRelease
Hit http://iad-ad-3.clouds.ports.ubuntu.com/ubuntu-ports noble-backports InRelease
Fetched 10.7 kB in 0s (0 B/s)
Checking package manager
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
Calculating the changes
Calculating the changes
Could not calculate the upgrade
An unresolvable problem occurred while calculating the upgrade.
The package 'update-manager' is marked for removal but it is in the
removal deny list.
If none of this applies, then please report this bug using the
command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If
you want to investigate this yourself the log files in
'/var/log/dist-upgrade' will contain details about the upgrade.
Specifically, look at 'main.log' and 'apt.log'.
Restoring original system state
Aborting
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
=== Command detached from window (Mon Mar 31 19:30:45 2025) ===
=== Command terminated with exit status 1 (Mon Mar 31 19:30:55 2025) ===
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-release-upgrader-core 1:22.04.20
ProcVersionSignature: Ubuntu 6.8.0-1023.24~22.04.1-oracle 6.8.12
Uname: Linux 6.8.0-1023-oracle aarch64
ApportVersion: 2.20.11-0ubuntu82.6
Architecture: arm64
CasperMD5CheckResult: unknown
CloudArchitecture: aarch64
CloudID: oracle
CloudName: oracle
CloudPlatform: oracle
CloudSubPlatform: metadata (http://169.254.169.254/opc/v2/)
CrashDB: ubuntu
CrashReports: 640:0:126:35724:2025-03-31 19:23:13.161608151 +0000:2025-03-31 19:23:13.160608151 +0000:/var/crash/_usr_bin_networkd-dispatcher.0.crash
Date: Mon Mar 31 19:25:55 2025
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
LANG=C.UTF-8
SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to jammy on 2025-03-31 (0 days ago)
VarLogDistupgradeAptlog:
Log time: 2025-03-31 19:25:24.099025
Log time: 2025-03-31 19:25:27.795549
Log time: 2025-03-31 19:25:46.411532
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