[Bug 2110599] [NEW] Upgrade error: Can't install ''

[Ian Butler]

Public bug reported:

When upgrading to 25.04, an error modal is presented with a title "Cant'
install ''" and message "It was impossible to install a required
package. Please report this as a bug using 'ubuntu-bug ubuntu-release-
upgrader-core' in a terminal."

ProblemType: Bug
DistroRelease: Ubuntu 24.10
Package: ubuntu-release-upgrader-core 1:24.10.14
ProcVersionSignature: Ubuntu 6.11.0-25.25-generic 6.11.11
Uname: Linux 6.11.0-25-generic x86_64
ApportVersion: 2.30.0-0ubuntu4.2
Architecture: amd64
CasperMD5CheckResult: pass
CrashDB: ubuntu
CrashReports: 644:0:109:296:2025-05-10 21:07:21.086226856 -0700:2025-05-06 15:06:13.270000496 -0700:/var/crash/kexec_cmd
CurrentDesktop: ubuntu:GNOME
Date: Tue May 13 16:19:42 2025
InstallationDate: Installed on 2024-07-26 (291 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to oracular on 2025-05-13 (0 days ago)
VarLogDistupgradeAptHistorylog:
 Start-Date: 2025-05-13  16:18:56
 Requested-By: ian (1000)
 End-Date: 2025-05-13  16:18:56
VarLogDistupgradeApttermlog:
 Log started: 2025-05-13  16:18:56
 Log ended: 2025-05-13  16:18:56
VarLogDistupgradeTermlog:

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade oracular third-party-packages wayland-session

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https://bugs.launchpad.net/bugs/2110599

Title:
  Upgrade error: Can't install ''

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  When upgrading to 25.04, an error modal is presented with a title
  "Cant' install ''" and message "It was impossible to install a
  required package. Please report this as a bug using 'ubuntu-bug
  ubuntu-release-upgrader-core' in a terminal."

  ProblemType: Bug
  DistroRelease: Ubuntu 24.10
  Package: ubuntu-release-upgrader-core 1:24.10.14
  ProcVersionSignature: Ubuntu 6.11.0-25.25-generic 6.11.11
  Uname: Linux 6.11.0-25-generic x86_64
  ApportVersion: 2.30.0-0ubuntu4.2
  Architecture: amd64
  CasperMD5CheckResult: pass
  CrashDB: ubuntu
  CrashReports: 644:0:109:296:2025-05-10 21:07:21.086226856 -0700:2025-05-06 15:06:13.270000496 -0700:/var/crash/kexec_cmd
  CurrentDesktop: ubuntu:GNOME
  Date: Tue May 13 16:19:42 2025
  InstallationDate: Installed on 2024-07-26 (291 days ago)
  InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
  PackageArchitecture: all
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
   XDG_RUNTIME_DIR=<set>
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to oracular on 2025-05-13 (0 days ago)
  VarLogDistupgradeAptHistorylog:
   Start-Date: 2025-05-13  16:18:56
   Requested-By: ian (1000)
   End-Date: 2025-05-13  16:18:56
  VarLogDistupgradeApttermlog:
   Log started: 2025-05-13  16:18:56
   Log ended: 2025-05-13  16:18:56
  VarLogDistupgradeTermlog:

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