[Bug 2110594] Re: Upgrade error window says: Can't install ''

Nick Rosbrook 2110594 at bugs.launchpad.net
Fri May 16 08:56:34 UTC 2025


I need to understand if the impact can be larger than that in other
cases.

David - In your case, did the upgrader actually stop itself and return
an error? Or did you see the message, kill the upgrade, and report the
bug?

** Also affects: ubuntu-release-upgrader (Ubuntu Plucky)
   Importance: Undecided
       Status: New

** Changed in: ubuntu-release-upgrader (Ubuntu Plucky)
       Status: New => Triaged

** Changed in: ubuntu-release-upgrader (Ubuntu Plucky)
   Importance: Undecided => High

** Changed in: ubuntu-release-upgrader (Ubuntu Plucky)
     Assignee: (unassigned) => Nick Rosbrook (enr0n)

** Tags added: regression-update

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https://bugs.launchpad.net/bugs/2110594

Title:
  Upgrade error window says: Can't install ''

Status in ubuntu-release-upgrader package in Ubuntu:
  Triaged
Status in ubuntu-release-upgrader source package in Plucky:
  Triaged

Bug description:
  25.04 Upgrade error window says:
  Can't install ''
  It was impossible to install a required package. Please report this as a bug using 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal.

  ProblemType: Bug
  DistroRelease: Ubuntu 24.10
  Package: ubuntu-release-upgrader-core 1:24.10.14
  ProcVersionSignature: Ubuntu 6.11.0-25.25-generic 6.11.11
  Uname: Linux 6.11.0-25-generic x86_64
  ApportVersion: 2.30.0-0ubuntu4.2
  Architecture: amd64
  CasperMD5CheckResult: pass
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Tue May 13 18:09:46 2025
  InstallationDate: Installed on 2022-04-28 (1111 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
  PackageArchitecture: all
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
   XDG_RUNTIME_DIR=<set>
  RebootRequiredPkgs: Error: path contained symlinks.
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to oracular on 2025-05-13 (0 days ago)
  VarLogDistupgradeTermlog:

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