[Bug 2111253] [NEW] Problems when upgrading to 22.04 using ubuntu-bug ubuntu-release-upgrader-core

[Roberto Mecca]

Public bug reported:

When trying to upgrade to Ubuntu 24.04 via terminal using ubuntu-bug
ubuntu-release-upgrader-core, I get an error message that stops the
upgrading. Same is when I try to upgrade via do-release-upgrade, where I
get the following error

Could not determine the upgrade

An unresolvable problem occurred while calculating the upgrade.

This was likely caused by: 
* Unofficial software packages not provided by Ubuntu 
Please use the tool 'ppa-purge' from the ppa-purge 
package to remove software from a Launchpad PPA and 
try the upgrade again. 

If none of this applies, then please report this bug using the 
command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If 
you want to investigate this yourself the log files in 
'/var/log/dist-upgrade' will contain details about the upgrade. 
Specifically, look at 'main.log' and 'apt.log'.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-release-upgrader-core 1:22.04.20
ProcVersionSignature: Ubuntu 6.5.0-45.45~22.04.1-generic 6.5.13
Uname: Linux 6.5.0-45-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82.6
Architecture: amd64
CasperMD5CheckResult: pass
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Mon May 19 11:11:44 2025
InstallationDate: Installed on 2024-01-10 (494 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to jammy on 2025-05-19 (0 days ago)

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade jammy

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https://bugs.launchpad.net/bugs/2111253

Title:
  Problems when upgrading to 22.04 using ubuntu-bug ubuntu-release-
  upgrader-core

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  When trying to upgrade to Ubuntu 24.04 via terminal using ubuntu-bug
  ubuntu-release-upgrader-core, I get an error message that stops the
  upgrading. Same is when I try to upgrade via do-release-upgrade, where
  I get the following error

  Could not determine the upgrade

  An unresolvable problem occurred while calculating the upgrade.

  This was likely caused by: 
  * Unofficial software packages not provided by Ubuntu 
  Please use the tool 'ppa-purge' from the ppa-purge 
  package to remove software from a Launchpad PPA and 
  try the upgrade again. 

  If none of this applies, then please report this bug using the 
  command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If 
  you want to investigate this yourself the log files in 
  '/var/log/dist-upgrade' will contain details about the upgrade. 
  Specifically, look at 'main.log' and 'apt.log'.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.20
  ProcVersionSignature: Ubuntu 6.5.0-45.45~22.04.1-generic 6.5.13
  Uname: Linux 6.5.0-45-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu82.6
  Architecture: amd64
  CasperMD5CheckResult: pass
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Mon May 19 11:11:44 2025
  InstallationDate: Installed on 2024-01-10 (494 days ago)
  InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to jammy on 2025-05-19 (0 days ago)

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