[Bug 2111256] [NEW] upgrade to 25.04 failed on Dell XPS 13 9345

[Guido Maria Serra]

Public bug reported:

after fiddling for a while with the Ubuntu support on this hardware
https://bugs.launchpad.net/ubuntu-concept/+bug/2084540 , I received on
screen the notification for an upgrade to 25.04 and I followed it...
failed half through

ProblemType: Bug
DistroRelease: Ubuntu 24.10
Package: ubuntu-release-upgrader-core 1:24.10.14
ProcVersionSignature: Ubuntu 6.14.0-35.35-qcom-x1e 6.14.0-rc7
Uname: Linux 6.14.0-35-qcom-x1e aarch64
ApportVersion: 2.30.0-0ubuntu4.2
Architecture: arm64
CasperMD5CheckResult: unknown
CrashDB: ubuntu
CrashReports:
 644:0:109:290:2025-05-19 12:47:06.250999998 +0200:2024-10-28 18:46:36.377138754 +0100:/var/crash/kexec_cmd
 644:0:109:0:2025-05-19 12:47:05.298999998 +0200:2025-03-28 15:01:53.123999998 +0100:/var/crash/kdump_lock
CurrentDesktop: ubuntu:GNOME
Date: Mon May 19 12:50:12 2025
InstallationDate: Installed on 2024-10-04 (227 days ago)
InstallationMedia: Ubuntu 24.10 "Oracular Oriole" - Release arm64+x1e (20241017)
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to oracular on 2025-05-19 (0 days ago)
VarLogDistupgradeTermlog:

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug arm64 dist-upgrade oracular third-party-packages wayland-session

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https://bugs.launchpad.net/bugs/2111256

Title:
  upgrade to 25.04 failed on Dell XPS 13 9345

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  after fiddling for a while with the Ubuntu support on this hardware
  https://bugs.launchpad.net/ubuntu-concept/+bug/2084540 , I received on
  screen the notification for an upgrade to 25.04 and I followed it...
  failed half through

  ProblemType: Bug
  DistroRelease: Ubuntu 24.10
  Package: ubuntu-release-upgrader-core 1:24.10.14
  ProcVersionSignature: Ubuntu 6.14.0-35.35-qcom-x1e 6.14.0-rc7
  Uname: Linux 6.14.0-35-qcom-x1e aarch64
  ApportVersion: 2.30.0-0ubuntu4.2
  Architecture: arm64
  CasperMD5CheckResult: unknown
  CrashDB: ubuntu
  CrashReports:
   644:0:109:290:2025-05-19 12:47:06.250999998 +0200:2024-10-28 18:46:36.377138754 +0100:/var/crash/kexec_cmd
   644:0:109:0:2025-05-19 12:47:05.298999998 +0200:2025-03-28 15:01:53.123999998 +0100:/var/crash/kdump_lock
  CurrentDesktop: ubuntu:GNOME
  Date: Mon May 19 12:50:12 2025
  InstallationDate: Installed on 2024-10-04 (227 days ago)
  InstallationMedia: Ubuntu 24.10 "Oracular Oriole" - Release arm64+x1e (20241017)
  PackageArchitecture: all
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
   XDG_RUNTIME_DIR=<set>
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to oracular on 2025-05-19 (0 days ago)
  VarLogDistupgradeTermlog:

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