[Bug 2131176] [NEW] trying to upgrade from 22.04 to 24.04 LTS ...

[Antonio-P. Ubieto]

Public bug reported:

I got the logged error trying to upgrade from 22.04 LTS to 24.04 LTS.

This is my hardware according to Clonezilla

****start of quote***
cl-20251017-q
    description: Tower Computer
    product: ProLiant MicroServer Gen8
    vendor: HP
    width: 64 bits
    capabilities: smbios-2.7 dmi-2.7 smp vsyscall32
    configuration: boot=hardware-failure-fw chassis=tower family=ProLiant
  *-core
       description: Motherboard
       physical id: 0
     *-firmware
          description: BIOS
          vendor: HP
          physical id: 0
          version: J06
          date: 04/04/2019
          size: 64KiB
          capacity: 8MiB
          capabilities: pci pnp upgrade shadowing escd cdboot bootselect edd int13floppy360 int13floppy1200 int13floppy720 int5printscreen int9keyboard int14serial int17printer int10video acpi usb biosbootspecification netboot
*****

This machine has been working since Ubuntu 14.04 LTS.

Following the guidelines:

*lsb_release -rd
Description:	Ubuntu 22.04.5 LTS
Release:	22.04

*apt-cache policy pkgname <-- trying to upgrade to 24.04 LTS

Thanks and greetings.

Antonio-P. Ubieto
Zaragoza / Spain / Europe

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-release-upgrader-core 1:22.04.20 [origin: unknown]
ProcVersionSignature: Ubuntu 5.15.0-161.171-generic 5.15.189
Uname: Linux 5.15.0-161-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.10
Architecture: amd64
CasperMD5CheckResult: unknown
CrashDB: ubuntu
CrashReports: 640:0:137:379747:2025-11-12 17:46:37.087616609 +0100:2025-11-12 17:46:37.099616544 +0100:/var/crash/_usr_lib_xorg_Xorg.0.crash
CurrentDesktop: XFCE
Date: Wed Nov 12 22:11:32 2025
InstallationDate: Installed on 2015-09-22 (3704 days ago)
InstallationMedia: Ubuntu-Server 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=es_ES
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to jammy on 2025-11-12 (0 days ago)
VarLogDistupgradeTermlog:

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade jammy third-party-packages

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https://bugs.launchpad.net/bugs/2131176

Title:
  trying to upgrade from 22.04 to 24.04 LTS ...

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  I got the logged error trying to upgrade from 22.04 LTS to 24.04 LTS.

  This is my hardware according to Clonezilla

  ****start of quote***
  cl-20251017-q
      description: Tower Computer
      product: ProLiant MicroServer Gen8
      vendor: HP
      width: 64 bits
      capabilities: smbios-2.7 dmi-2.7 smp vsyscall32
      configuration: boot=hardware-failure-fw chassis=tower family=ProLiant
    *-core
         description: Motherboard
         physical id: 0
       *-firmware
            description: BIOS
            vendor: HP
            physical id: 0
            version: J06
            date: 04/04/2019
            size: 64KiB
            capacity: 8MiB
            capabilities: pci pnp upgrade shadowing escd cdboot bootselect edd int13floppy360 int13floppy1200 int13floppy720 int5printscreen int9keyboard int14serial int17printer int10video acpi usb biosbootspecification netboot
  *****

  This machine has been working since Ubuntu 14.04 LTS.

  Following the guidelines:

  *lsb_release -rd
  Description:	Ubuntu 22.04.5 LTS
  Release:	22.04

  *apt-cache policy pkgname <-- trying to upgrade to 24.04 LTS

  Thanks and greetings.

  Antonio-P. Ubieto
  Zaragoza / Spain / Europe

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.20 [origin: unknown]
  ProcVersionSignature: Ubuntu 5.15.0-161.171-generic 5.15.189
  Uname: Linux 5.15.0-161-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.10
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashDB: ubuntu
  CrashReports: 640:0:137:379747:2025-11-12 17:46:37.087616609 +0100:2025-11-12 17:46:37.099616544 +0100:/var/crash/_usr_lib_xorg_Xorg.0.crash
  CurrentDesktop: XFCE
  Date: Wed Nov 12 22:11:32 2025
  InstallationDate: Installed on 2015-09-22 (3704 days ago)
  InstallationMedia: Ubuntu-Server 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=es_ES
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to jammy on 2025-11-12 (0 days ago)
  VarLogDistupgradeTermlog:

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