[Bug 1942774] Re: No fallback English layout on account creation screen during installation. Ubuntu installer won't accept non-Latin characters
Omer I.S.
1942774 at bugs.launchpad.net
Wed Nov 26 11:31:14 UTC 2025
** Description changed:
- Impish Indri daily
-
- I cannot reproduce this bug anymore. Layout is hard-set to English,
- which solves this issue but creates another issue discussed in bug
- #1945848. Still, I'll leave the steps required to reproduce below:
+ Update: still reproducible in Resolute Racoon daily. (Edited by someone
+ else)
Steps to reproduce:
- 1) Choose any language with a character set outside of ISO 8859-1. In my case, Russian
- 2) Proceed with installation. Arrive at "Who are you?" screen
- 3) Type in your name in Russian layout
+ 1) Choose any non-Latin keyboard layout (recommended; Russian, Arabic)
+ 2) Proceed with installation. Arrive to the account set-up screen
+ 3) Type in your name in the non-Latin layout
- The "Your username" field is not filled automatically
5) Try typing a username you wish to use
- - It cannot recognize the characters and won't let you continue.
- - It will thus complain that usernames should begin with lowercase letters
+ - It cannot recognise the characters and won't let you continue.
+ - It will thus complain that usernames should begin with lower-case letters
No matter if the letters are lower or upper case, it simply cannot
recognize them.
- User is forced to manually add English or a similar layout that has
- Latin characters.
+ The user cannot finish installation using the non-Latin layout. The user
+ is forced to manually add English or a similar layout that has Latin
+ characters.
- ProblemType: Bug
- DistroRelease: Ubuntu 21.10
- Package: ubiquity 21.10.5
- ProcVersionSignature: Ubuntu 5.13.0-14.14-generic 5.13.1
- Uname: Linux 5.13.0-14-generic x86_64
- NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
- ApportVersion: 2.20.11-0ubuntu68
- Architecture: amd64
- CasperMD5CheckResult: pass
- CasperVersion: 1.465
- CurrentDesktop: ubuntu:GNOME
- Date: Mon Sep 6 17:37:52 2021
- InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed maybe-ubiquity quiet splash ---
- LiveMediaBuild: Ubuntu 21.10 "Impish Indri" - Alpha amd64 (20210905)
- ProcEnviron:
- TERM=xterm-256color
- PATH=(custom, no user)
- XDG_RUNTIME_DIR=<set>
- LANG=ru_RU.UTF-8
- SHELL=/bin/bash
- SourcePackage: ubiquity
- UpgradeStatus: No upgrade log present (probably fresh install)
+ A good solution could be adding a fallback English (US) layout to every
+ non-Latin keyboard layout, or even better, letting the user to choose an
+ additional keyboard layout himself and a keyboard shortcut to switch
+ between the two keyboard layouts.
** Description changed:
Update: still reproducible in Resolute Racoon daily. (Edited by someone
- else)
+ else than the original bug reporter)
Steps to reproduce:
1) Choose any non-Latin keyboard layout (recommended; Russian, Arabic)
2) Proceed with installation. Arrive to the account set-up screen
3) Type in your name in the non-Latin layout
- The "Your username" field is not filled automatically
5) Try typing a username you wish to use
- It cannot recognise the characters and won't let you continue.
- It will thus complain that usernames should begin with lower-case letters
No matter if the letters are lower or upper case, it simply cannot
recognize them.
The user cannot finish installation using the non-Latin layout. The user
is forced to manually add English or a similar layout that has Latin
characters.
A good solution could be adding a fallback English (US) layout to every
non-Latin keyboard layout, or even better, letting the user to choose an
additional keyboard layout himself and a keyboard shortcut to switch
between the two keyboard layouts.
** Attachment added: "installer-arabic.png"
https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1942774/+attachment/5929784/+files/installer-arabic.png
--
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubiquity in Ubuntu.
https://bugs.launchpad.net/bugs/1942774
Title:
No fallback English layout on account creation screen during
installation. Ubuntu installer won't accept non-Latin characters
Status in subiquity:
Triaged
Status in ubuntu-desktop-installer:
Won't Fix
Status in ubuntu-desktop-provision:
New
Status in ubiquity package in Ubuntu:
Confirmed
Bug description:
Update: still reproducible in Resolute Racoon daily. (Edited by
someone else than the original bug reporter)
Steps to reproduce:
1) Choose any non-Latin keyboard layout (recommended; Russian, Arabic)
2) Proceed with installation. Arrive to the account set-up screen
3) Type in your name in the non-Latin layout
- The "Your username" field is not filled automatically
5) Try typing a username you wish to use
- It cannot recognise the characters and won't let you continue.
- It will thus complain that usernames should begin with lower-case letters
No matter if the letters are lower or upper case, it simply cannot
recognize them.
The user cannot finish installation using the non-Latin layout. The
user is forced to manually add English or a similar layout that has
Latin characters.
A good solution could be adding a fallback English (US) layout to
every non-Latin keyboard layout, or even better, letting the user to
choose an additional keyboard layout himself and a keyboard shortcut
to switch between the two keyboard layouts.
To manage notifications about this bug go to:
https://bugs.launchpad.net/subiquity/+bug/1942774/+subscriptions
More information about the foundations-bugs
mailing list