[Bug 2133454] [NEW] Ubuntu 24.04.3 LTS installer shuts off randomly wherever the step of the installation I am in (timezone, name, language etc.).

[Maciej]

Public bug reported:

Ubuntu 24.04.3 LTS installer shuts off randomly no matter the step of the installation I am in (timezone, name, language etc.) without displaying any error.
 
At one point I didn't even have to click on any option on the installer, the installer just disappeared within seconds. 

To be able to install Ubuntu 24.04.3 LTS, I had to choose Ubuntu (safe
graphics) option instead of choosing Try or Install Ubuntu option. When
I chose Ubuntu (safe graphics), the installer popped up with a small
resolution (I think it was 800x480). I couldn't change the resolution,
but the installer itself was working properly and I was able to go
through every step of the installation and install Ubuntu without any
issues.

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: ubiquity (not installed)
ProcVersionSignature: Ubuntu 6.14.0-36.36~24.04.1-generic 6.14.11
Uname: Linux 6.14.0-36-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sun Nov 30 11:23:41 2025
InstallCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-36-generic root=UUID=14618515-4366-4cd5-a4a2-a0ae53b1f5f1 ro quiet splash vt.handoff=7
InstallationDate: Installed on 2025-11-27 (3 days ago)
InstallationMedia: Ubuntu 24.04.3 LTS "Noble Numbat" - Release amd64 (20250805.1)
ProcEnviron:
 LANG=pl_PL.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 XDG_RUNTIME_DIR=<set>
SourcePackage: ubiquity
Symptom: installer
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubiquity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug noble wayland-session

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https://bugs.launchpad.net/bugs/2133454

Title:
  Ubuntu 24.04.3 LTS installer shuts off randomly wherever the step of
  the installation I am in (timezone, name, language etc.).

Status in ubiquity package in Ubuntu:
  New

Bug description:
  Ubuntu 24.04.3 LTS installer shuts off randomly no matter the step of the installation I am in (timezone, name, language etc.) without displaying any error.
   
  At one point I didn't even have to click on any option on the installer, the installer just disappeared within seconds. 

  To be able to install Ubuntu 24.04.3 LTS, I had to choose Ubuntu (safe
  graphics) option instead of choosing Try or Install Ubuntu option.
  When I chose Ubuntu (safe graphics), the installer popped up with a
  small resolution (I think it was 800x480). I couldn't change the
  resolution, but the installer itself was working properly and I was
  able to go through every step of the installation and install Ubuntu
  without any issues.

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: ubiquity (not installed)
  ProcVersionSignature: Ubuntu 6.14.0-36.36~24.04.1-generic 6.14.11
  Uname: Linux 6.14.0-36-generic x86_64
  ApportVersion: 2.28.1-0ubuntu3.8
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Nov 30 11:23:41 2025
  InstallCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-36-generic root=UUID=14618515-4366-4cd5-a4a2-a0ae53b1f5f1 ro quiet splash vt.handoff=7
  InstallationDate: Installed on 2025-11-27 (3 days ago)
  InstallationMedia: Ubuntu 24.04.3 LTS "Noble Numbat" - Release amd64 (20250805.1)
  ProcEnviron:
   LANG=pl_PL.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   XDG_RUNTIME_DIR=<set>
  SourcePackage: ubiquity
  Symptom: installer
  UpgradeStatus: No upgrade log present (probably fresh install)

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