[Bug 2126833] [NEW] Whenever I tried to run the update manager, the application crashed.

Augie J 2126833 at bugs.launchpad.net
Sat Oct 4 12:13:11 UTC 2025


Public bug reported:

On Ubuntu 25.10 (Questing Quokka, development branch), running update-
manager crashes when refreshing the package cache. This prevents the
graphical updater from functioning.

Run
  update-manager -c

Expected Result

Update Manager should refresh the package cache and display available
updates.

Actual Result

Update Manager crashes with a Python traceback.

Relevant Traceback

TypeError: GioUnix.DesktopAppInfo.get_filename() takes exactly 1
argument (0 given)

(update-manager:282277): GLib-GIO-CRITICAL **: g_task_propagate_value: assertion 'task->result_set' failed
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", line 310, in cache_refreshed
    if e.matches(IO_ERR_QUARK, Gio.IOErrorEnum.FAILED):
AttributeError: 'TypeError' object has no attribute 'matches'

ProblemType: Bug
DistroRelease: Ubuntu 25.10
Package: update-manager 1:25.10.1
ProcVersionSignature: Ubuntu 6.17.0-5.5-generic 6.17.0-rc7
Uname: Linux 6.17.0-5-generic x86_64
ApportVersion: 2.33.1-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sat Oct  4 12:02:08 2025
InstallationDate: Installed on 2025-03-17 (201 days ago)
InstallationMedia: Ubuntu 24.10 "Oracular Oriole" - Release amd64 (20241009.4)
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/usr/bin/fish
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
SourcePackage: update-manager
UpgradeStatus: Upgraded to questing on 2025-10-03 (1 days ago)

** Affects: update-manager (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug questing third-party-packages wayland-session

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https://bugs.launchpad.net/bugs/2126833

Title:
  Whenever I tried to run the update manager, the application crashed.

Status in update-manager package in Ubuntu:
  New

Bug description:
  On Ubuntu 25.10 (Questing Quokka, development branch), running update-
  manager crashes when refreshing the package cache. This prevents the
  graphical updater from functioning.

  Run
    update-manager -c

  Expected Result

  Update Manager should refresh the package cache and display available
  updates.

  Actual Result

  Update Manager crashes with a Python traceback.

  Relevant Traceback

  TypeError: GioUnix.DesktopAppInfo.get_filename() takes exactly 1
  argument (0 given)

  (update-manager:282277): GLib-GIO-CRITICAL **: g_task_propagate_value: assertion 'task->result_set' failed
  Traceback (most recent call last):
    File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", line 310, in cache_refreshed
      if e.matches(IO_ERR_QUARK, Gio.IOErrorEnum.FAILED):
  AttributeError: 'TypeError' object has no attribute 'matches'

  ProblemType: Bug
  DistroRelease: Ubuntu 25.10
  Package: update-manager 1:25.10.1
  ProcVersionSignature: Ubuntu 6.17.0-5.5-generic 6.17.0-rc7
  Uname: Linux 6.17.0-5-generic x86_64
  ApportVersion: 2.33.1-0ubuntu3
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Oct  4 12:02:08 2025
  InstallationDate: Installed on 2025-03-17 (201 days ago)
  InstallationMedia: Ubuntu 24.10 "Oracular Oriole" - Release amd64 (20241009.4)
  PackageArchitecture: all
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/usr/bin/fish
   TERM=xterm-256color
   XDG_RUNTIME_DIR=<set>
  SourcePackage: update-manager
  UpgradeStatus: Upgraded to questing on 2025-10-03 (1 days ago)

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