[Bug 2127967] [NEW] Upgrade from 20.04 to 22.04 failed

[Torsten Wierschin]

Public bug reported:

Error occurs in Logs after:

sudo apt update
sudo apt upgrade
sudo apt dist-upgrade
sudo do-release-upgrade

ERROR Dist-upgrade failed: 'The package 'update-manager' is marked for
removal but it is in the removal deny list.'

Output of command:

apt-mark showhold

is emtpy.

Command invoked:

sudo apt-get install --reinstall update-manager

but error persists.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubuntu-release-upgrader-core 1:20.04.41
ProcVersionSignature: Ubuntu 5.15.0-139.149~20.04.1-generic 5.15.178
Uname: Linux 5.15.0-139-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.31
Architecture: amd64
CasperMD5CheckResult: skip
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Thu Oct 16 10:06:29 2025
DistributionChannelDescriptor:
 # This is the distribution channel descriptor for the OEM CDs
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92
InstallationDate: Installed on 2019-12-05 (2142 days ago)
InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to focal on 2025-10-16 (0 days ago)
mtime.conffile..etc.update-manager.release-upgrades: 2023-12-29T10:43:57.093209

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade focal wayland-session

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https://bugs.launchpad.net/bugs/2127967

Title:
  Upgrade from 20.04 to 22.04 failed

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  Error occurs in Logs after:

  sudo apt update
  sudo apt upgrade
  sudo apt dist-upgrade
  sudo do-release-upgrade

  ERROR Dist-upgrade failed: 'The package 'update-manager' is marked for
  removal but it is in the removal deny list.'

  Output of command:

  apt-mark showhold

  is emtpy.

  Command invoked:

  sudo apt-get install --reinstall update-manager

  but error persists.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: ubuntu-release-upgrader-core 1:20.04.41
  ProcVersionSignature: Ubuntu 5.15.0-139.149~20.04.1-generic 5.15.178
  Uname: Linux 5.15.0-139-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.31
  Architecture: amd64
  CasperMD5CheckResult: skip
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Oct 16 10:06:29 2025
  DistributionChannelDescriptor:
   # This is the distribution channel descriptor for the OEM CDs
   # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92
  InstallationDate: Installed on 2019-12-05 (2142 days ago)
  InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to focal on 2025-10-16 (0 days ago)
  mtime.conffile..etc.update-manager.release-upgrades: 2023-12-29T10:43:57.093209

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