[Bug 2129235] [NEW] Can't upgrade to version 2510 from 2410. says something about repository errors?

[Justin Love]

Public bug reported:

I click the upgrade button and the windows just disappears. I am not
tech savvy at all. so would very much appreciate any help with this.
Thank you, Justin

ProblemType: Bug
DistroRelease: Ubuntu 24.10
Package: ubuntu-release-upgrader-core 1:24.10.14
ProcVersionSignature: Ubuntu 6.11.0-1016.17-lowlatency 6.11.11
Uname: Linux 6.11.0-1016-lowlatency x86_64
ApportVersion: 2.30.0-0ubuntu4.4
Architecture: amd64
CasperMD5CheckResult: unknown
CrashDB: ubuntu
CrashReports:
 600:120:128:5:2025-10-19 09:07:59.818576653 -0500:2025-10-19 09:07:59.817576639 -0500:/var/crash/_usr_bin_thunar.1000.uploaded
 640:1000:128:3109325:2025-10-19 09:07:58.978564861 -0500:2025-10-19 09:07:59.082566322 -0500:/var/crash/_usr_bin_thunar.1000.crash
 644:1000:128:0:2025-10-19 09:07:58.978564861 -0500:2025-10-19 09:07:58.978564861 -0500:/var/crash/_usr_bin_thunar.1000.upload
CurrentDesktop: KDE
Date: Tue Oct 21 10:46:23 2025
InstallationDate: Installed on 2021-12-11 (1410 days ago)
InstallationMedia: Ubuntu-Studio 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 LANGUAGE=en_US
 PATH=(custom, no user)
 SHELL=/bin/bash
 XDG_RUNTIME_DIR=<set>
SourcePackage: ubuntu-release-upgrader
Symptom: release-upgrade
UpgradeStatus: Upgraded to oracular on 2025-07-31 (82 days ago)
VarLogDistupgradeTermlog:
 
mtime.conffile..etc.update-manager.release-upgrades: 2025-08-10T09:32:05.116814

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade oracular wayland-session

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https://bugs.launchpad.net/bugs/2129235

Title:
  Can't upgrade to version 2510 from 2410. says something about
  repository errors?

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  I click the upgrade button and the windows just disappears. I am not
  tech savvy at all. so would very much appreciate any help with this.
  Thank you, Justin

  ProblemType: Bug
  DistroRelease: Ubuntu 24.10
  Package: ubuntu-release-upgrader-core 1:24.10.14
  ProcVersionSignature: Ubuntu 6.11.0-1016.17-lowlatency 6.11.11
  Uname: Linux 6.11.0-1016-lowlatency x86_64
  ApportVersion: 2.30.0-0ubuntu4.4
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashDB: ubuntu
  CrashReports:
   600:120:128:5:2025-10-19 09:07:59.818576653 -0500:2025-10-19 09:07:59.817576639 -0500:/var/crash/_usr_bin_thunar.1000.uploaded
   640:1000:128:3109325:2025-10-19 09:07:58.978564861 -0500:2025-10-19 09:07:59.082566322 -0500:/var/crash/_usr_bin_thunar.1000.crash
   644:1000:128:0:2025-10-19 09:07:58.978564861 -0500:2025-10-19 09:07:58.978564861 -0500:/var/crash/_usr_bin_thunar.1000.upload
  CurrentDesktop: KDE
  Date: Tue Oct 21 10:46:23 2025
  InstallationDate: Installed on 2021-12-11 (1410 days ago)
  InstallationMedia: Ubuntu-Studio 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
  PackageArchitecture: all
  ProcEnviron:
   LANG=en_US.UTF-8
   LANGUAGE=en_US
   PATH=(custom, no user)
   SHELL=/bin/bash
   XDG_RUNTIME_DIR=<set>
  SourcePackage: ubuntu-release-upgrader
  Symptom: release-upgrade
  UpgradeStatus: Upgraded to oracular on 2025-07-31 (82 days ago)
  VarLogDistupgradeTermlog:
   
  mtime.conffile..etc.update-manager.release-upgrades: 2025-08-10T09:32:05.116814

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